FlyingBinary Ltd

Plotly Chart Studio Cloud Visualisation

Featuring intuitive graphical interface and streaming real-time analytics capability, Plotly Chart Studio Cloud Visualisation resides in the FlyingBinary big data analytics suite, simplifying data integration, management, analysis and visualisation. The Plotly engine delivers engaging, interactive visualisations over the web. Wide range of chart types ensures precisely identification of actionable insights.


  • Intuitive graphical interface for design
  • Very rapid chart development
  • Connects to databases, web services, realtime and streaming datasources
  • Easy sharing and collaboration with public Internet
  • Wide variety of chart types selectable with one click
  • Large scale publication over web interface
  • Imports pre-existing charts from R, Matlab, Python
  • Entirely web-based for design and consumption
  • Latest technologies deliver sophisticated web-friendly visualisations
  • Supports Open Standards for data visualisation


  • Business users can self-serve, relieving pressure on IT teams
  • Rapid prototyping simplifies analytics development and reduces costs
  • Streaming connector facilitates realtime analysis and display
  • Collaboration functions facilitate dissemination of results
  • Wide chart range ensures actionable insights can be precisely identified
  • Web interface allows easy, large-scale delivery to users
  • Import function permits re-use of pre-existing charts
  • Web-based architecture eliminates client software and increases manageability
  • Simple user model reduces costs and improves flexibility
  • Chart import and re-use enhances user collaboration


£0.00 a user a year

  • Free trial available

Service documents

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G-Cloud 13

Service ID

6 2 2 7 3 3 9 0 7 7 2 3 6 5 4


FlyingBinary Ltd Dr Jacqui Taylor
Telephone: +44 77 899 668 02

Service scope

Software add-on or extension
Cloud deployment model
Public cloud
Service constraints
The published results are fully public on the web, so this service is suitable only for fully public data. The data must be extracted and uploaded with the published charts, live database links are not available. There are no options for automatic updates when the underlying data changes. The charts are published in US/Canadian data centres and this cannot be changed.
System requirements
Row and column, JSON, XML or streaming data sample

User support

Email or online ticketing support
Email or online ticketing
Support response times
We respond to all questions within 8 business hours. Normal business hours are 0800-1800 Mon-Fri excluding UK holidays. We regularly respond to questions within 4 business hours, and we triage all inbound questions to establish urgency and set appropriate priorities.
User can manage status and priority of support tickets
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Onsite support
Yes, at extra cost
Support levels
Our standard support service is by email 0800-1800 Mon-Fri excluding UK holidays and we respond to all questions within 8 business hours. We regularly respond to questions within 4 business hours, and we triage all inbound questions to establish urgency and set appropriate priorities. We can offer several extensions to the standard service at extra cost: extended hours support at 10x7 or 24x7; 4 business hour response; phone support; web chat support; onsite support. The support service is provided for issues, incidents and service requests. We will also respond to questions about how to use the service, but we reserve the right to direct clients to our training services if users are clearly not equipped to use the service competently.
Support available to third parties

Onboarding and offboarding

Getting started
For the free, public service, the included onboarding assistance is limited to a brief introductory tutorial provided remotely. This can be supplemented using the companion Plotly Data Visualisation service, which can provide early design and training assistance.
Service documentation
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
For the free, public service, all data must be uploaded to the online service. The original copy of the data used will remain on the user's desktop. There is therefore no need to extract the data as it always resides on the desktop. Alternatively, it may be re-downloaded using the built in data download capability.
End-of-contract process
The public service is not time limited, so the contract never ends. A user can delete their account at any time. If they wish to retain a copy of the published charts prior to account deletion, then they can download the published charts prior to account deletion.

Using the service

Web browser interface
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
Designed for use on mobile devices
Differences between the mobile and desktop service
All standard features of the desktop service are available on mobile devices. The presentation and navigation of features is reformatted to provide a mobile-friendly experience for smaller screen sizes. Some design and administration features may be more difficult, or not available on mobile devices. Services may be configured for access over the public internet, or restricted to public sector networks. Mobile devices must be able to access services via the same network routes as desktop or laptop devices.
Service interface
User support accessibility
WCAG 2.1 AA or EN 301 549
Description of service interface
The service employs a modern, simple, browser-based, easy-to-use interface to provide a unified approach for users to interact with the service. Choosing browser-based over an installed application simplifies security, enterprise deployment and ensures that the service is evergreen without costly software upgrades. See answers to other questions concerning browser specifics. All standard user features are available via desktop or mobile web browsers. Mobile browsers are optimised to work with touch input, while desktop browsers support accessibility tools and software.
Accessibility standards
None or don’t know
Description of accessibility
The plotly.js library is built using core web technologies: HTML, CSS, Javascript, and is fully open source, so it is possible to extend the library capability to include accessible features. At this time, the project considers such additions out of core scope: "Plotly.js' main focus is on plotting the data and exposing an interface to view it. Specific key events should be managed by the consumers of plots, that is the webpages they are embedded in."
Accessibility testing
No specific accessibility testing performed to date.
Customisation available


Independence of resources
For the free, public service, there is no guarantee of any particular service or performance level.


Service usage metrics


Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
Other locations
User control over data storage and processing locations
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
For the free, public service, all data must be uploaded to the online service. The original copy of the data used will remain on the user's desktop. There is therefore no need to export the data as it always resides on the desktop. Alternatively, it may be re-downloaded using the built in data download capability.
Data export formats
Data import formats

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
The free, public service does not have any guarantee of availability or performance. Since there is no charge for the service, there is no recompense for any lack of availability or performance.
Approach to resilience
The service is built according to best practice resilient cloud deployment standards, but as a free, public service, it offers no particular guarantee of resilience.
Outage reporting
Any service degredation or outage notices are posted to the public community forums.

Identity and authentication

User authentication needed
User authentication
Username or password
Access restrictions in management interfaces and support channels
Only authorised operations personnel are able to access management interfaces.
Access restriction testing frequency
At least once a year
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Cyber essentials
Cyber essentials plus
Other security certifications

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance approach
Our security governance is meshed with our corporate governance, with our CEO having final responsibility for G-Cloud services and governance policies and our CTO having day-to-day responsibility for policy implementation. Our policies cover people, processes, technology and information assets, at board, management and operational levels. We review our policies and update our practices in light of new regulation, standards and best practice to ensure we are able to counter current and emerging threats.
Information security policies and processes
The information security policies and processes for the free, public service follow Canadian best practice, implemented by Plotly Inc.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
The configuration and change management processes for the free, public service follow Canadian best practice, implemented by Plotly Inc.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
The vulnerability management process for the free, public service follows Canadian best practice, implemented by Plotly Inc.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
The protective monitoring processes for the free, public service follow Canadian best practice, implemented by Plotly Inc.
Incident management type
Supplier-defined controls
Incident management approach
The incident management processes for the free, public service follow Canadian best practice, implemented by Plotly Inc.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks

Social Value

Fighting climate change

Fighting climate change

In our work as Expert Advisors to 17 United Nations agencies, we are delivering technology services which help our clients measure and monitor both direct and indirect carbon emissions as defined by the Kyoto Protocol.

All technology services offered on G-Cloud have been created with the intention of supporting H.M. Government meeting the procurement requirements of PPN 0621 and specifically users to create their Carbon Reduction Plans.

Our data centre provider is a Corporate Participant in the European Code of Conduct for Energy Efficiency in Data Centres programme and recently won an award from the COC for adopting innovative technologies to improve data centre energy efficiency and reduce energy consumption. An example is the use of fuel cells that use a proprietary solid oxide technology to generate electricity through a clean electrochemical process. The process significantly reduces carbon emissions, saves water that would have been used in conventional power generation, and virtually eliminates harmful oxides and particulate emissions. All our data centres have ISO 50001 certification, awarded by Lloyd's Register Quality Assurance, which requires an ongoing commitment to energy management and continuous improvement in energy performance. We are also certified for ISO 14001, which provides assurance that environmental impact is being measured and improved. Our data centres are also ENERGY STAR certified. ENERGY STAR is a U.S. Environmental Protection Agency programme that assesses how efficiently a facility uses energy compared to similar facilities. A calculation similar to power usage effectiveness (PUE) is among the metrics considered for ENERGY STAR data centre certification. Additional specifics are available on request as part of the procurement process.

We are currently extending this work to deliver a membership service that enables start-ups, SMEs, VCEs and mutuals to access technology, tools, materials and support that enable them to create their own Carbon Reduction Plans.
Covid-19 recovery

Covid-19 recovery

FlyingBinary technology, developed at the beginning of the pandemic to support our own local community. This technology has now been made publicly available to communities and entrepreneurs to manage and recover from the impacts of Covid-19.

This technology specifically is being used to increase productivity, and support remote, hybrid and in-office Covid safeworking. This enables all organisations to offer flexible working for all employees and entrepreneurs. It also is used by cities and communities to support delivery of services disrupted as a result of the pandemic.
Tackling economic inequality

Tackling economic inequality

We are proud signatories of the Armed Forces Covenant and have supported the Ministry of Defence over many years to deliver innovation services. This has provided a variety of opportunities to acquire new skills through the use of FlyingBInary technology, attendance at training, workshops and events. Our work with Armed Forces veterans to reskill them in leading technologies that are used in cyber security and counter terrorism, has been recognised with a Bronze Award in recognition of the contribution we have made to tackling economic inequality.

We have provided strategic services over many years which provide employment and skills in deep technology, data innovation, artificial intelligence and the Industrial Internet of Things for start-ups, SMEs, VCSEs and mutuals. This work is core to FlyingBinary delivering on our mission of “inclusion … leave no one behind”, and increasing resilience and building capacity for UK PLC.
Equal opportunity

Equal opportunity

We are a UK SME, led by a female CEO with vision disabilities. Inclusion is our mission, building and deploying enabling technology to ensure we leave no one behind. We have pioneered web science that has enabled us to evidence the contribution an equal opportunities agenda brings to companies in the private, public and not for profit sectors. We have used this technology to create inclusion strategies for GDP growth in the G20, EU Commission and United Nations.
We work collaboratively across the entire value chain to support disabled people in all our work. All of our technology services adhere to the pervading accessibility standards which supports disadvantaged or minority groups to move to higher paid work as part of the delivery of our technology services to clients.

We have extended provision of these inclusive technology services to deliver services which address digital poverty for communities across the UK during the pandemic. We have evidenced the gaps, as services moved online during the pandemic. We have addressed the needs of many communities, and specifically those of young people, who were disadvantaged without access to technology or the new online skills.

From the launch of our company we have been committed to building technology services which combat slavery and human trafficking.

We have a zero-tolerance approach to modern slavery across all areas of our company, as well as our supply chains. We are committed to ensuring we are not connected to modern slavery in any way. Beyond this we have created deep technology services which are used to combat modern slavery and human trafficking. Our approach to tackling modern slavery thorughout our supply chains is consistent with our obligations under the Modern Slavery Act 2015. Our full Anti-Slavery and human trafficking policy can be accessed on the FlyingBinary website at


FlyingBinary has developed workforce practices which we use internally to support the mental and physical well being of our staff. These are used to deliver our technology services for our clients, and can be extended to reflect the nature of the contracts we deliver based on client requirements.

As a result of supporting clients to adapt to remote and hybrid working, we have developed additional technology to support staff, suppliers, customers and communities to create more resilient health and wellbeing approaches to managing and monitoring physical and mental wellbeing.

Wellbeing approaches using technology can improve and create cohesion across communities. We have used FlyingBinary technology to understand, influence and collaborate on activities which create strong, integrated and resilient communities across the world.

Our CEO Dr Jacqui Taylor is recognised as the world’s first Smart City Tsar for the work she has led to improve outcomes for cities and communities using FlyingBinary technology. All clients benefit from these innovations which are used to refresh and create new technology offerings to improve wellbeing outcomes in the delivery of FlyingBinary technology services.


£0.00 a user a year
Discount for educational organisations
Free trial available
Description of free trial
This is the free version of the service.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tell them what format you need. It will help if you say what assistive technology you use.