Underperforming PMO Stabilisation and Redesign
Specialist intervention for struggling or failing PMOs. We diagnose root causes of underperformance, stabilise critical delivery, and implement sustainable improvements. Unlike conventional PMO consulting, this service focuses specifically on turnaround—restoring stakeholder confidence and rebuilding capability.
Features
- Rapid diagnostic assessment identifying root causes of PMO underperformance
- Stabilisation interventions restoring critical delivery
- Operating model redesign addressing structural causes of failure
- Process re-engineering and governance framework enhancement
- Cloud tool reconfiguration or replacement for improved visibility
- Capability building and training addressing skills gaps
- Stakeholder confidence rebuilding through visible intervention
- Knowledge transfer ensuring sustainable recovery
Benefits
- Rapid diagnosis—understand what's wrong within weeks
- Restored stakeholder confidence through experienced intervention
- Stabilised critical programmes preventing further deterioration
- Sustainable turnaround addressing root causes not symptoms
- Enhanced capability leaving teams stronger than before
- Independent objectivity identifying issues internal teams cannot
- Proven turnaround methodology from PMO recovery specialists
- Reduced risk of future failure through embedded improvements
Pricing
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
6 2 3 3 2 0 9 9 0 2 7 4 7 6 8
Contact
PRO PMs
Chris Green
Telephone: 07545051880
Email: info@propms.com
About your service
- Service categories
-
Cloud Support Services
Set Up and Migration
- Data auditing and organising
- Data/information structure design
- Engagement and communication planning
- Project management and governance
- Service optimisation/right sizing
- Mobilisation coordination
Service scope
- Service constraints
- Designed specifically for turnaround situations—organisations with underperforming, failing, or at-risk PMOs. Requires executive sponsorship and mandate for change. Typically requires on-site presence during diagnostic and stabilisation phases. Not suitable for greenfield PMO setup.
User support
- Email or online ticketing support
- Yes
- Support response times
- 9am to 6pm UK time, Monday to Friday, excluding bank holidays. Emails acknowledged within 4 business hours; substantive response within 1 business day. Out-of-hours escalation available during active stabilisation phases.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Standard Support (included): Email and phone access during business hours (9am-6pm UK, Mon-Fri). Emails acknowledged within 4 hours, substantive response within 1 business day.
Enhanced Support (included for active turnarounds): Dedicated consultant support with enhanced availability. Out-of-hours escalation for critical issues during stabilisation phases.
All support includes: regular progress reviews, stakeholder updates, and issue escalation.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £500.00 | |
| Associate business architect | £650.00 | |
| Business architect | £850.00 | |
| Lead business architect | £1,300.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £700.00 | |
| Senior data architect | £900.00 | |
| Chief data architect | £1,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £700.00 | |
| Senior enterprise architect | £900.00 | |
| Lead enterprise architect | £1,300.00 | |
| Principal enterprise architect | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate network architect | £700.00 | |
| Network architect | £900.00 | |
| Lead network architect | £1,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £700.00 | |
| Lead security architect | £900.00 | |
| Principal security architect | £1,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Solution architect | £700.00 | |
| Senior solution architect | £900.00 | |
| Lead solution architect | £1,200.00 | |
| Principal solution architect | £1,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical architect | £700.00 | |
| Senior technical architect | £900.00 | |
| Lead technical architect | £1,200.00 | |
| Principal technical architect | £1,400.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief data officer | £1,700.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief information security officer | £1,700.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £1,700.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Analytics engineer | £650.00 | |
| Senior analytics engineer | £750.00 | |
| Lead analytics engineer | £900.00 | |
| Head of analytics engineering | £1,350.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data analyst | £650.00 | |
| Senior data analyst | £800.00 | |
| Principal data analyst | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £600.00 | |
| Senior data engineer | £700.00 | |
| Lead data engineer | £900.00 | |
| Head of data engineering | £1,350.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data governance manager | £700.00 | |
| Lead data governance manager | £900.00 | |
| Head of data governance | £1,350.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate data scientist | £600.00 | |
| Data scientist | £750.00 | |
| Principal data scientist | £950.00 | |
| Lead data scientist | £1,250.00 | |
| Head of data science | £1,450.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Application operations engineer | £500.00 | |
| Senior application operations engineer | £650.00 | |
| Lead application operations engineer | £800.00 | |
| Principal application operations engineer | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business relationship manager | £700.00 | |
| Senior business relationship manager | £850.00 | |
| Lead business relationship manager | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Change and release analyst | £600.00 | |
| Change and release manager | £800.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Operations analyst | £500.00 | |
| Senior operations analyst | £700.00 | |
| Operational control manager | £850.00 | |
| Head of command and control | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £500.00 | |
| IT service manager | £700.00 | |
| Senior IT service manager | £900.00 | |
| Head of IT service management | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Incident manager | £850.00 | |
| Major incident manager | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Infrastructure engineer | £650.00 | |
| Senior infrastructure engineer | £750.00 | |
| Lead infrastructure engineer | £900.00 | |
| Principal infrastructure engineer | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Infrastructure operations engineer | £600.00 | |
| Senior infrastructure operations engineer | £700.00 | |
| Lead infrastructure operations engineer | £900.00 | |
| Principal infrastructure operations engineer | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Problem analyst | £700.00 | |
| Problem manager | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service desk analyst | £500.00 | |
| Senior service desk analyst | £650.00 | |
| Service desk manager | £850.00 | |
| Head of service desk | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service acceptance analyst | £600.00 | |
| Service readiness analyst | £700.00 | |
| Service transition manager | £900.00 | |
| Lead service transition manager | £1,100.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior business analyst | £550.00 | |
| Business analyst | £650.00 | |
| Senior business analyst | £750.00 | |
| Lead business analyst | £900.00 | |
| Head of business analysis | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £650.00 | |
| Delivery manager | £750.00 | |
| Senior delivery manager | £900.00 | |
| Head of (Agile) delivery management | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Digital portfolio analyst | £600.00 | |
| Digital portfolio manager | £900.00 | |
| Senior digital portfolio manager | £1,300.00 | |
| Head of portfolio | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £700.00 | |
| Product manager | £800.00 | |
| Senior product manager | £900.00 | |
| Lead product manager | £1,200.00 | |
| Head of product | £1,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service owner | £1,100.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (QAT) | £500.00 | |
| QAT analyst | £600.00 | |
| Senior QAT analyst | £700.00 | |
| Lead QAT analyst | £950.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Test manager | £750.00 | |
| Head of test | £900.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| DevOps engineer | £650.00 | |
| Senior DevOps engineer | £750.00 | |
| Senior DevOps engineer - management | £900.00 | |
| Lead DevOps engineer | £950.00 | |
| Lead DevOps engineer - management | £1,050.00 | |
| Principal DevOps engineer | £1,200.00 | |
| Principal DevOps engineer - management | £1,400.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service designer | £800.00 | |
| Senior service designer | £900.00 | |
| Lead service designer | £1,100.00 | |
| Head of service design | £1,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical writer | £700.00 | |
| Lead technical writer | £900.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- E05d099a-52ef-4a6d-b3ca-cc92d478045b
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- None of the criteria
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
-