Dig Inclusion Ltd

Screen reader user testing

Knowing your digital content meets accessibility guidelines is important, but just as important is knowing that the experience of a disabled person using your product is a good one. Our expert everyday user of screen readers can offer support and advice on usability.

Features

• Covers Jaws, NVDA, TalkBack and Voiceover
• Blind expert everyday screen reader user
• Advice, how a user can work a current system
• Advice, how to improve the user journey for blind customers
• Video and written report detailing issues
• Onsite and remote testing available

Benefits

• Recommendations to implement and improve the user experience
• Onsite testing, direct contact with screen reader tester
• Video reports to show what's easy /hard for a user
• Move beyond WCAG 2.2 conformance

£150 a unit an hour

Service documents

• Pricing document

  ODT

• Service definition document

  ODT

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sarah@diginclusion.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

623661988839779

Contact

Sarah Ronald
07903688521
sarah@diginclusion.com

Planning

• Planning service: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: We are a remote first business, and the majority of our services do not require access on site. However, on the occasions where platforms or systems are difficult to access often due to security, then we can deliver our service on site.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 24 hours
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Response to any email queries to our hello@diginclusion.com email address, and phone support offered between the hours of 9am and 5pm Monday to Friday.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  Our work influences staff, suppliers, customers and communities to support disabled people by making digital content accessible

Pricing

• Price: £150 a unit an hour
• Discount for educational organisations: No

Service documents

• Pricing document

  ODT

• Service definition document

  ODT

• Terms and conditions

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sarah@diginclusion.com. Tell them what format you need. It will help if you say what assistive technology you use.