Agile Collective Ltd
User experience (UX) audits
Agile Collective believe in working closely with our public sector clients to make their digital platforms as user-friendly as possible. Our audits delve deep into your website, scrutinising every aspect to ensure it meets the high standards your organisation and its audience deserve.
Features
- Discovery phase to understand goals and challenges
- Heuristic evaluations
- Persona-driven user stories
- Test your site against real-world scenarios and requirements
- High-level report with areas for improvement recommendations
- Assistance in prioritising and implementing changes
- A roadmap that makes remediation manageable
- Training sessions
Benefits
- Define and refine your UX objectives
- Identify opportunities to enhance the user experience
- Integrate UX best practices into your organisation
- Boost your team’s competence in creating user-friendly digital experiences
- Elevate the quality of digital interactions for your end users
- Ensure your site embodies clarity and navigational ease
- Embed practical and impactful solutions
- Enhance your team's understanding of UX principles
- Make user-centric design an integral part of your service
Pricing
£130 a unit an hour
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at hello@agile.coop.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
6 2 3 7 7 1 2 9 1 8 6 3 5 4 3
Contact
Agile Collective Ltd
Simon Chapman
Telephone: 01865 249070
Email: hello@agile.coop
Planning
- Planning service
- Yes
- How the planning service works
- Our planning services to establish user needs and technical requirements include traditional discovery activities and workshops, user research, Design Thinking, Design Sprints, prototyping, product backlog development, technical planning and solution design.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Our agile methodology bakes in quality assurance at every stage of a project. We define clear goals and KPIs at the start of a project, test designs and prototypes as part of the design process, define acceptance tests for every user story and test and review at least every two weeks at sprint review. Further user acceptance testing on dev or UAT sites before deployment adds a final layer of QA before we release work to a live site.
Automated tests are increasingly standard on project and deployment pipelines which further help to maintain quality assurance in the code and functionality we develop. Performance testing and optimisations include front-end and back-end audits, server tuning, caching (e.g. Varnish) and CDN (e.g. Cloudflare).
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- The standard hours in which we provide User Experience audit services are 9am to 5pm (UK) Monday to Friday excluding public holidays.
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- Not applicable for this service.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
We are committed to embedding sustainability in all aspects of our work, including our business operations and the work we deliver for our clients.
To mitigate emissions produced in the generation of electricity for servers, we use and recommend to our clients hosting suppliers that use 100% green energy. To mitigate emissions produced in the generation of electricity for end user devices, we optimise websites for performance by minimising unnecessary JavaScript/CSS and implementing lazy loading and responsive images to reduce energy consumption.
For travel, we encourage low-carbon commuting and have a cycling scheme. We do not pay for domestic flights and prioritise rail/car/coach over air for UK and mainland Europe trips when possible. We assess trip necessity and prefer eco-friendly accommodations.Tackling economic inequality
As a worker-owned cooperative, we directly tackle income inequality through our business model and practices. All aspects of pay, including the principles on which decisions are made, the details of the pay system, the procedure that has been followed, and who is making decisions are available to all employees. Our profits are shared equitably among all members, ensuring everyone benefits from the organisation's success. Our lowest pay point is set to the London Living Wage, and all Members, regardless of role, have the same opportunity to get to the highest pay point.
We have an unlimited training budget that empowers everyone at Agile Collective to have full ownership and control of their learning and personal development. We also offer work experience and apprenticeship opportunities; several of our apprentices have since become full-time members of our team. We prioritise accessibility, inclusivity and equity in our hiring processes, for example by using blind recruitment processes and providing interview questions in advance.Equal opportunity
Throughout all areas of our work we prioritise user-centred design and accessibility, creating inclusive digital experiences that adhere to Web Content Accessibility Guidelines (WCAG 2.1) at ‘AA level’. Our user research actively engages diverse communities to understand their needs. Moreover, we prioritise education and advocacy, working closely with clients to raise awareness and conduct training sessions on accessibility and digital inclusion.
As a worker-owned cooperative, our business model ensures that all members have an equal voice in decision-making processes, fostering a democratic and participatory environment. This structure eliminates hierarchical barriers and promotes transparency, allowing for diverse perspectives and experiences to shape our approach.
We are a distributed organisation and offer all employees the opportunity to work fully remotely. We support our employees to work flexibly as we recognise the impact this can have on making our workplace more equitable.Wellbeing
Our approach to our work - both for clients and internally - is deeply rooted in the promotion of overall wellbeing for our staff, clients, and the communities we serve.
We have a number of measures to support and prioritise the wellbeing of our team. We collaborate with a Workplace Wellbeing Specialist who conducts monthly workshops on wellbeing topics such as relaxation, communication for wellbeing, and workstation safety. We have trained Mental Health First Aid team members who are equipped to recognize and respond to signs of mental health challenges within our cooperative. We prioritise inclusive and accessible recruitment practices and monitor staff wellbeing metrics.
We also strive to incorporate wellbeing principles into the websites we design and develop. Our user-centred approach involves extensive research and collaboration with diverse user groups, ensuring that the digital experiences we create are intuitive, accessible, and usable.
Pricing
- Price
- £130 a unit an hour
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at hello@agile.coop.
Tell them what format you need. It will help if you say what assistive technology you use.