MAIAR LIMITED

Cloud-enabled Imagery and Insights - Planet

Our Cloud-enabled Imagery and Insights service provides high tempo data from space-based sensors delivering cloud-based geospatial information and intelligence from a variety of sources. Key to the capability is our capability to image the world's land mass every day, giving a unique ability to detect change on a daily basis.

Features

• Electro-optical imagery
• Space-based sensing
• Intelligence as a Service
• Analytics
• Geospatial Information
• Geospatial Intelligence
• Change detection
• Monitoring Service
• Artificial Intelligence
• Machine Learning

Benefits

• Enables detection of daily change
• Delivers global coverage
• Doesn't require tasking ("always on")
• No need to know where to look tomorrow
• Provides a "time machine" to look into the past
• Over 3000 images of every place on Earth
• Combines with high-resolution constellation for faster results
• Defence Intelligence and operational use cases
• Useful for agronomy, forestry, flood detection

£846.73 to £1,609.41 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@maiar.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

624361565153865

Contact

Tony Reeves
07475 807107
enquiries@maiar.co.uk

Planning

• Planning service: Yes
• How the planning service works: Working closely with our Solution Architects and the data provider's sales engineers, we create an implementation road map which addresses people, technology and processes to ensure the client gains the maximum value and optimal adoption of the service for their needs. The cloud-based data is available via our service but the data volumes are so high that drawing the source data into the client's networks is rarely the right solution.; Our team members have skills in business analysis, in which they work to understand the client's needs, and what barrier to adoption might exist.; Other key skills within our team include solution and design, data architectures, transition into service, systems engineering and change management; all of these are required.; ; We provide support on how to access services via the online application (Planet Explorer), GIS integrations and/or APIs. Business analysis applied across government usage to ensure best value for money from subscriptions. Solutions can be designed for any customer system included secure and disconnected ones. Support can be given on security architecture and governance compliance.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Planet Explorer
  • Planet Insights
  • Sentinel Hub

Training

• Training service provided: Yes
• How the training service works: Bespoke training tailored to customers' needs including, but not limited to, using Planet Explorer, integrating with GIS, API connections, conducting analysis on Planet imagery/data, automation of analysis and processes, and integration with customer data and that of MAIAR/Planet's partners.; We also offer the capability to provide basic training in intelligence and geospatial information processes and maximising use of the platform; this can be informal 'over the shoulder' or more formal classroom-based training.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Planet Explorer
  • Planet Insights Platform
  • Sentinel Hub

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Reaching to our partner (Planet Labs) migration and configuration of customer requirements and data, enabling Planet capabilities to be accessible either via an API or via tools such as Planet Explorer
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Planet Explorer
  • Planet API

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Our systems engineers can provide full verification and validation of the installed software and services, ensuring that it meets the customer's QA requirements and is compliant with their processes. In addition, our Integrated Test, Evaluation and Acceptance (ITEA) team performs broad-range tests which include an assessment of performance of the capability on hosted systems, or those accessing the services via cloud environments.

Security testing

• Security services: Yes
• Security services type:
  • Security design
  • Cyber security consultancy

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We support the client in their adoption of Planet and associated services (e.g. integrated GIS, those connected via API), wider integration of derived insights and outputs, and provide services in maximising adoption.; Working with Planet, we provide reachback engineering support and 'customer success' via the partnership agreement. Support can also be provided onsite (inc. in secure areas) or remotely (via video or phone call, email, etc.)

Service scope

• Service constraints: The primary constraint would be the notice required in order to visit client sites and matching resource availability.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Typically, responses are provided within 24 hours, given a normal working day. Response times might vary at weekends or over periods of holiday but this is already part of a worldwide global service and support may be provisioned form elsewhere in the globe. Note that there is likely to be additional costs related to 'out of hours / out of normal daily working'
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Support levels are very much defined by the client's requirement and their need for our service to respond within specific, defined timeframes. These are developed on a case-by-case basis as every client has a differing set of requirements. ; We will work with our partners at Planet to assign a Customer Success Manager who will operate as their account manager, working closely with our own account manager on the client's behalf. Engineers will be allocated as required to solve problems as they arise.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Planet Labs

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We have closed our office and adopted a Work From Anywhere / Client Site approach, which significantly reduces our carbon footprint. We have also shifted from a hardware on-site server based approach to entirely cloud based, using eco-friendly datacentres. We are in the throes of offering an EV Salary Sacrifice scheme, amongst a number of other activities focussed on fighting climate change.

  Covid-19 recovery

  We have revised the company's structure, processes and resourcing to reflect what we learnt though the lean periods of Covid-19. We have emerged successful and on an upwards pathway. Our WFA model ensures that staff are still able to work without the need to travel or attend specific sites, thereby reducing the possibilities of infection or transmission if unwell.

  Equal opportunity

  We have refreshed our recruitment policy to reflect the latest UK Government legislation and guidance, and all of our recent recruits have been recruited on talent, culture and capabilities; we are provably diverse. We continue to apply a Continuous Improvement Scheme with regular reviews.

  Wellbeing

  We invest heavily in employee wellbeing, and offer BUPA private healthcare for all employees, spouses and partners. We hold weekly "wellness" virtual coffee breaks as a "no work talk" drop in session. We volunteer extensively in our local and military / veteran communities and do a lot of unseen / not widely visible charitable fundraising. We offer wholly flexible working (Location and hours) and allow our staff to determine the method in which their services are delivered to our clients.

Pricing

• Price: £846.73 to £1,609.41 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@maiar.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.