MIZNEE LTD.

MedVee StudyBuddy

AI based education software platform to teach or self-learn about any topic in most languages, using a smartphone, tablet, laptop or smart TV.

Educators and learners can generate complete sets of interactive online exercises within a few seconds just using text of books, company documents etc.

Bibliotherapy methods supported also.

Features

  • AI and machine-learning prediction support
  • In-session search engine access
  • Auto-generation of excercises in seconds
  • Compatible with any language
  • Online Saas subscription based
  • Independent of brands and models of devices
  • Exporting of analytics in pdf or CSV formats
  • AI auto text-to-speech conversion in many languages and voices
  • Generate automatically personalised interactive learning exercises
  • User data can be anonymised in compliance with GDPR

Benefits

  • Use any text such as books, documents, novels, articles
  • Access by smartphone, tablet, laptop and smart TV
  • Use text in any language
  • Use audio, voice or other sounds
  • Use images, photos, graphics etc.
  • Auto-generate full interactive excercises in seconds
  • Easy sharing of analytics and all steps of the excercise
  • Build a library of thousands of learning excercise sessions
  • Each exercise can be automatically or manually personalised
  • Simply paste text of content to be learned

Pricing

£99 a user a year

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@miznee.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

6 2 4 7 1 4 1 8 2 6 7 7 6 5 4

Contact

MIZNEE LTD. Tayo Akiwumi
Telephone: +447939271712
Email: hello@miznee.com

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Hybrid cloud
Service constraints
A smartphone, tablet, laptop or smart TV is required to access the service.
System requirements
  • Smartphone, tablet, laptop or smart TV
  • Internet access

User support

Email or online ticketing support
Email or online ticketing
Support response times
Responses are at best effort but typically within 24 hours, 7 days a week.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
No
Web chat support
Yes, at an extra cost
Web chat support availability
9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
We offer webchat via Skype and Whatsapp.
Web chat accessibility testing
We have tested these webchat services with our partners and interns.
Onsite support
No
Support levels
Support within 24 hours, 7 days a week is available by email and webchat services described. This support is included in our service contract at no extra cost. If required, additional levels and types of support can be agreed.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
At project kick-off, we provide a free half-day (4 hours) training. Additional training is available at extra cost to be discussed according to the requirement.

Help videos and sample images are available as well as helpful guidance at our website.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Our service does not retain any personal data once a user signs off, except the user's account access information (username/email address) and encrypted password. Users can also export completed sessions in pdf or CSV format.
End-of-contract process
Our service is a SaaS, subscription model. At the end of the subscription, the customer either renews their subscription or simply ceases to use the service.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
There is no difference as long as both access our service with previous stated browsers.
Service interface
No
User support accessibility
None or don’t know
API
No
Customisation available
Yes
Description of customisation
Customers can embed our web application URL on their website with a simple HTML code we provide.

Scaling

Independence of resources
Our service hosting provider utilize server load-balancing technology to marginalize such an effect.

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
Physical access control, complying with CSA CCM v3.0
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
We do not retain user personal data once a user signs out of the service except the user's registration email address.

The user can export data in PDF or CSV format as well as in the StudyBuddy text format.
Data export formats
  • CSV
  • Other
Other data export formats
  • PDF
  • Text
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats
  • Text
  • Doc

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
As our service is hosted by a 3rd-party hosting company our service availability follows their uptime specification of 99.99% over any one-month period. This excludes any situation not under our control such as force majeur and other events we have no control over. Any refund request for non-availability outside of this specification should be emailed to our support at sppt@miznee.com for review. We will make best efforts in regards to the enquiry.
Approach to resilience
We will supply this information upon request.
Outage reporting
Email alerts.

Identity and authentication

User authentication needed
Yes
User authentication
  • Username or password
  • Other
Other user authentication
Users are authenticated by username (email address) and encrypted password.
Access restrictions in management interfaces and support channels
N/A. Management interface is not an offered service.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
Less than 1 month

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Our service platform only retains the username/email address used to register an account and the encrypted password for account access. No other identifying data or images are retained. The user can anonymize the data including the email and encrypted password.
Information security policies and processes
Our service platform only retains the username/email address used to register an account and the encrypted password for account access. No other identifying data or images are retained. The user can anonymize the data including the email and encrypted password.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Our StudyBuddy application is updated typically every 3-4 months. Impact on users is absolutely minimised. We also alert users by email communication of scheduled downtime for maintenance.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Our service platform only retains the username/email address used to register an account and the encrypted password for account access. No other identifying data or images are retained.

We deploy any required patches at the earliest possible opportunity based on our best efforts.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Our service platform only retains the username/email address used to register an account and the encrypted password for account access. No other identifying data or images are retained. The user can anonymize the data including the email and encrypted password.

We deploy any required patches at the earliest possible opportunity based on our best efforts.
Incident management type
Supplier-defined controls
Incident management approach
Our users send an email to our support email address sppt@miznee.com.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Social Value

Fighting climate change

Fighting climate change

As a purely digital online service company we continue to maintain zero direct climate change impact.
Covid-19 recovery

Covid-19 recovery

As a purely digital online service company, we continue to operate as normal. Our service offers our users and customers the ability to access our service conveniently regardless of whether they are working remotely or at the the company premises.
Tackling economic inequality

Tackling economic inequality

It is among our policy that we make all possible efforts to help reduce economic inequality as we conduct our daily business.The online digital format of our service facilitates lower costs, broader access points and ease of access to significantly reduce economic inequality.
Equal opportunity

Equal opportunity

It is our policy to ensure and maintain equal opportunity for all. We strongly believe and action our belief that anyone with the appropriate should be given an opportunity to contribute or learn where possible. We have already supported over 10 interns male and female across international borders as well as a secondment from Mencap.

The online digital nature of our service actively supports this policy.
Wellbeing

Wellbeing

A healthy mind and body is our greatest asset. Efforts to achieve this status by individuals is encourage.

Pricing

Price
£99 a user a year
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
A free 7-day trial which is for a fully functional service.
Link to free trial
https://app.perdeca.net

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@miznee.com. Tell them what format you need. It will help if you say what assistive technology you use.