MedVee StudyBuddy
AI based education software platform to teach or self-learn about any topic in most languages, using a smartphone, tablet, laptop or smart TV.
Educators and learners can generate complete sets of interactive online exercises within a few seconds just using text of books, company documents etc.
Bibliotherapy methods supported also.
Features
- AI and machine-learning prediction support
- In-session search engine access
- Auto-generation of excercises in seconds
- Compatible with any language
- Online Saas subscription based
- Independent of brands and models of devices
- Exporting of analytics in pdf or CSV formats
- AI auto text-to-speech conversion in many languages and voices
- Generate automatically personalised interactive learning exercises
- User data can be anonymised in compliance with GDPR
Benefits
- Use any text such as books, documents, novels, articles
- Access by smartphone, tablet, laptop and smart TV
- Use text in any language
- Use audio, voice or other sounds
- Use images, photos, graphics etc.
- Auto-generate full interactive excercises in seconds
- Easy sharing of analytics and all steps of the excercise
- Build a library of thousands of learning excercise sessions
- Each exercise can be automatically or manually personalised
- Simply paste text of content to be learned
Pricing
£99 a user a year
- Education pricing available
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 13
Service ID
6 2 4 7 1 4 1 8 2 6 7 7 6 5 4
Contact
MIZNEE LTD.
Tayo Akiwumi
Telephone: +447939271712
Email: hello@miznee.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
-
- Public cloud
- Hybrid cloud
- Service constraints
- A smartphone, tablet, laptop or smart TV is required to access the service.
- System requirements
-
- Smartphone, tablet, laptop or smart TV
- Internet access
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Responses are at best effort but typically within 24 hours, 7 days a week.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- No
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- We offer webchat via Skype and Whatsapp.
- Web chat accessibility testing
- We have tested these webchat services with our partners and interns.
- Onsite support
- No
- Support levels
- Support within 24 hours, 7 days a week is available by email and webchat services described. This support is included in our service contract at no extra cost. If required, additional levels and types of support can be agreed.
- Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
-
At project kick-off, we provide a free half-day (4 hours) training. Additional training is available at extra cost to be discussed according to the requirement.
Help videos and sample images are available as well as helpful guidance at our website. - Service documentation
- Yes
- Documentation formats
-
- HTML
- End-of-contract data extraction
- Our service does not retain any personal data once a user signs off, except the user's account access information (username/email address) and encrypted password. Users can also export completed sessions in pdf or CSV format.
- End-of-contract process
- Our service is a SaaS, subscription model. At the end of the subscription, the customer either renews their subscription or simply ceases to use the service.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Opera
- Application to install
- No
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- There is no difference as long as both access our service with previous stated browsers.
- Service interface
- No
- User support accessibility
- None or don’t know
- API
- No
- Customisation available
- Yes
- Description of customisation
- Customers can embed our web application URL on their website with a simple HTML code we provide.
Scaling
- Independence of resources
- Our service hosting provider utilize server load-balancing technology to marginalize such an effect.
Analytics
- Service usage metrics
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- User control over data storage and processing locations
- No
- Datacentre security standards
- Managed by a third party
- Penetration testing frequency
- At least every 6 months
- Penetration testing approach
- In-house
- Protecting data at rest
- Physical access control, complying with CSA CCM v3.0
- Data sanitisation process
- Yes
- Data sanitisation type
- Deleted data can’t be directly accessed
- Equipment disposal approach
- In-house destruction process
Data importing and exporting
- Data export approach
-
We do not retain user personal data once a user signs out of the service except the user's registration email address.
The user can export data in PDF or CSV format as well as in the StudyBuddy text format. - Data export formats
-
- CSV
- Other
- Other data export formats
-
- Text
- Data import formats
-
- CSV
- ODF
- Other
- Other data import formats
-
- Text
- Doc
Data-in-transit protection
- Data protection between buyer and supplier networks
-
- TLS (version 1.2 or above)
- Legacy SSL and TLS (under version 1.2)
- Data protection within supplier network
-
- TLS (version 1.2 or above)
- Legacy SSL and TLS (under version 1.2)
Availability and resilience
- Guaranteed availability
- As our service is hosted by a 3rd-party hosting company our service availability follows their uptime specification of 99.99% over any one-month period. This excludes any situation not under our control such as force majeur and other events we have no control over. Any refund request for non-availability outside of this specification should be emailed to our support at sppt@miznee.com for review. We will make best efforts in regards to the enquiry.
- Approach to resilience
- We will supply this information upon request.
- Outage reporting
- Email alerts.
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- Username or password
- Other
- Other user authentication
- Users are authenticated by username (email address) and encrypted password.
- Access restrictions in management interfaces and support channels
- N/A. Management interface is not an offered service.
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- 2-factor authentication
- Public key authentication (including by TLS client certificate)
- Username or password
Audit information for users
- Access to user activity audit information
- No audit information available
- Access to supplier activity audit information
- No audit information available
- How long system logs are stored for
- Less than 1 month
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- No
- Security governance approach
- Our service platform only retains the username/email address used to register an account and the encrypted password for account access. No other identifying data or images are retained. The user can anonymize the data including the email and encrypted password.
- Information security policies and processes
- Our service platform only retains the username/email address used to register an account and the encrypted password for account access. No other identifying data or images are retained. The user can anonymize the data including the email and encrypted password.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- Our StudyBuddy application is updated typically every 3-4 months. Impact on users is absolutely minimised. We also alert users by email communication of scheduled downtime for maintenance.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
-
Our service platform only retains the username/email address used to register an account and the encrypted password for account access. No other identifying data or images are retained.
We deploy any required patches at the earliest possible opportunity based on our best efforts. - Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
-
Our service platform only retains the username/email address used to register an account and the encrypted password for account access. No other identifying data or images are retained. The user can anonymize the data including the email and encrypted password.
We deploy any required patches at the earliest possible opportunity based on our best efforts. - Incident management type
- Supplier-defined controls
- Incident management approach
- Our users send an email to our support email address sppt@miznee.com.
Secure development
- Approach to secure software development best practice
- Supplier-defined process
Public sector networks
- Connection to public sector networks
- No
Social Value
- Fighting climate change
-
Fighting climate change
As a purely digital online service company we continue to maintain zero direct climate change impact. - Covid-19 recovery
-
Covid-19 recovery
As a purely digital online service company, we continue to operate as normal. Our service offers our users and customers the ability to access our service conveniently regardless of whether they are working remotely or at the the company premises. - Tackling economic inequality
-
Tackling economic inequality
It is among our policy that we make all possible efforts to help reduce economic inequality as we conduct our daily business.The online digital format of our service facilitates lower costs, broader access points and ease of access to significantly reduce economic inequality. - Equal opportunity
-
Equal opportunity
It is our policy to ensure and maintain equal opportunity for all. We strongly believe and action our belief that anyone with the appropriate should be given an opportunity to contribute or learn where possible. We have already supported over 10 interns male and female across international borders as well as a secondment from Mencap.
The online digital nature of our service actively supports this policy. - Wellbeing
-
Wellbeing
A healthy mind and body is our greatest asset. Efforts to achieve this status by individuals is encourage.
Pricing
- Price
- £99 a user a year
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
- A free 7-day trial which is for a fully functional service.
- Link to free trial
- https://app.perdeca.net