MAIAR LIMITED

Samdesk

MAIAR is a Value-Added Reseller of the Samdesk application. Samdesk is a real-time risk detection and situational awareness platform mirroring military reporting lines across six pillars: Emergency & Safety, Infrastructure, Geopolitical, Climate, Health, and Cybersecurity. It identifies critical events, validates them with an AI-plus-analyst workflow, and delivers a contextual notification.

Features

• Real‑time AI alerts for global disruptions.
• Customisable dashboards improving situational awareness.
• Accurate street‑level incident geolocation capability.
• Multi‑category incident detection across risk domains.
• Continuous anomaly detection using global data streams.
• API integrations with HR, travel, security systems.
• Automated reporting for operational insight.
• Historical data access for trend analysis.
• Mobile access for on‑the‑go monitoring.
• Visuals simplifying crisis information.

Benefits

• Faster threat detection enabling quicker response.
• Improved awareness through real‑time crisis visuals.
• Enhanced safety for people and assets.
• Reduced operational disruption from early warnings.
• Better decisions using validated information.
• Stronger organisational resilience against disruptions.
• Greater efficiency through automated workflows.
• Lower risk from proactive anomaly detection.
• Clearer crisis communication with unified insights.
• Scalable cloud platform supporting growth.

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Enquiries@maiar.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

626269642327870

Contact

Mat Haisman
07960287889
Enquiries@maiar.co.uk

About your service

• Service categories:

  Application Development and Deployment

  Analytics and business intelligence

  • Business Intelligence
  • Advanced and predictive analytics
  • Location and geospatial data management and analytics
• Multi cloud support: No

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: The service is delivered as a public‑cloud SaaS application and may be subject to standard cloud‑service operational constraints. These include occasional planned maintenance by the provider or underlying cloud infrastructure, which may temporarily affect performance or availability. The service depends on reliable internet connectivity, as all functionality is accessed via the public cloud. Customers cannot host the service on‑premise, and updates are applied centrally by the provider, which may introduce changes that individual customers cannot defer or modify.
• System requirements:
  • Stable internet connection for cloud access.
  • Modern web browser with JavaScript enabled.
  • Updated operating system on user devices.
  • Access to supported desktop or mobile browser.
  • No on‑premise hardware or servers required.
  • Ability to receive cloud‑delivered updates.
  • Corporate network allowing SaaS platform access.
  • Email account for user authentication.
  • Device with reliable network security controls.
  • Optional Single Sign-On and Security Assertion Markup Language login.

User support

• Email or online ticketing support: Yes
• Support response times: Support requests submitted by e-mail or via the online contact form are handled during normal operating hours, and response times may vary depending on issue severity in accordance with the Master Services Agreement.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Via Samdesk Dashboard
• Web chat accessibility testing: Tested within web browsers as part of User Acceptance Testing.
• Onsite support: Yes, at extra cost
• Support levels: Samdesk provides standard remote support through email and phone. These support channels are included as part of the service with no additional cost. Samdesk assign a Customer Success Manager for each account. ; ; MAIAR supplements this by providing onsite support where required, including assistance with implementation, training, configuration, and issue resolution delivered directly at the customer’s location.; ; Samdesk does not publish any tiered or premium support levels, and there are no stated charges for different levels of support. All customers receive the same standard support provision unless otherwise arranged contractually through MAIAR.; ; Samdesk does not state that it provides a dedicated technical account manager or cloud support engineer as part of the service. ; ; Where required, MAIAR can act as the customer’s primary point of contact, coordinating with Samdesk and providing an equivalent managed‑support function.
• Support available to third parties: No
• AI chatbot: No

Onboarding and offboarding

• Getting started: Samdesk helps users get started through a combination of guided onboarding and readily available learning resources. New customers can access user documentation and product information through Samdesk’s online resources library, including brochures and informational material that explain how to use the platform and its features. The service also provides video resources through its official YouTube channel, offering demonstrations and explanatory content to support familiarisation with the tools and capabilities. Once on-contract, access to Samdesk's Knowledge Base is made available; this contains plethora of technical and User documentation compiled and regularly updated by Samdesk's Customer Success team.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Video - Samdesk YouTube Channel
• End-of-contract data extraction: Company will make all Customer Data available to Customer for electronic retrieval for a period of thirty (30) days, but thereafter Company may, but is not obligated to, delete stored Customer Data, except as required under applicable law.
• End-of-contract process: All our contracts are bespoke, and so there is no fixed model. However, we work closely with clients to ensure that the contract considers a whole of life approach from the beginning, any additional costs would be agreed in advance.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Samdesk provides documentation through online pages, brochures, video content and Samdesk Knowledge Base.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Samdesk’s desktop version provides full functionality, including advanced dashboards, geospatial analysis, sentiment analysis, and customisation tools. It’s designed for comprehensive monitoring and management. The mobile version focuses on real‑time alerts and quick situational awareness while on the move, offering a lighter, simplified interface compared to desktop. The backend services provision are the same and provide integrated functionality between web and mobile versions.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: The Samdesk service interface is the online dashboard where users monitor global incidents, view real‑time alerts, and interact with Samdesk’s multi-sourced crisis information.
• Accessibility standards: None or don’t know
• Description of accessibility: Samdesk is accessible through standard desktop browsers and mobile devices, offering real‑time alerts and visual dashboards. However, it does not publish compliance with recognised accessibility standards and provides no documented features for assistive technologies or users with specific accessibility needs.
• Accessibility testing: None as of yet.
• API: Yes
• What users can and can't do using the API: The Samdesk API is a REST service for integrating real‑time crisis alerts into your systems. After enabling access, users can pull alerts, search streams, and paginated lists, and they can tailor feeds by filtering for regions, topics, or threat types to power dashboards and automated notifications. ; ; The API is read‑only: it cannot modify platform settings, dashboards, or incidents. Only admins can generate API keys, and requests without a valid key are rejected. ; ; Standard HTTP error codes apply (400 for invalid parameters, 401 for unauthorized, 404 for missing resources, 5xx for server errors).
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Users can customise Samdesk in several ways to tailor the platform to their operational needs. Through the web interface, users can build and adjust dashboards, applying filters and settings to focus on the incidents, regions, or topics most relevant to their roles. This includes configuring situational‑awareness visuals, geospatial views, and other analytic components within the dashboard environment. The platform also allows users to fine‑tune alerting and data feeds, reducing noise by filtering information by region, topic, or threat type to create more relevant, targeted monitoring streams. ; For integrations and automation, the Samdesk API enables users to retrieve customised data feeds structured around their chosen parameters, allowing them to embed Samdesk insights into internal dashboards and workflows. However, the API is primarily for data retrieval rather than interface configuration. Customisation can be performed by general users for dashboards and filters, while administrators manage API access and integration settings.

Scaling

• Independence of resources: We work with the client to ensure our services are scaled appropriately to meet the demands of their systems. This typically means integrating our software services into their cloud systems.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Samdesk

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: Other locations
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase
  • Physical Destruction / Hardware containing data is completely destroyed

Data importing and exporting

• Data export approach: Through an API that enable the Samdesk outputs to feed other systems. Administrative data can be exported via CSV files.
• Data export formats:
  • CSV
  • Other
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: As per Samdesk's Master services Agreement, the service monthly uptime ("Availability") is 99.9%*. *Excludes scheduled downtime and any downtime resulting from outages of third-party connections or utilities or other reasons beyond Company’s control.
• Approach to resilience: Samdesk works hard to ensure our systems and services are resilient. More information on specific measure is available on request.
• Outage reporting: Currently, Samdesk do not publish outages.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: Samdesk restricts access to its management interfaces through authenticated login, using password complexity controls, multi‑factor authentication and optional single sign‑on to ensure only authorised users can access administrative functions. Administrative access is also required to enable and manage API credentials, as only admins can generate API keys, and all API requests must authenticate over HTTPS. Unauthorised calls are rejected through standard error responses. Customer support is accessed only by recognised customers via email or phone, ensuring that account‑specific assistance is not available to anonymous users
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: No audit information available
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: Between 1 month and 6 months
• How long system logs are stored for: Between 1 month and 6 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: MAIAR follows a comprehensive set of information security policies aligned with ISO 27001 principles and UK MOD security requirements. These include policies for data protection, access control, incident management and secure handling of sensitive information. The reporting structure places ultimate accountability with the Managing Director, supported by a designated Security Controller who oversees compliance and conducts regular audits. Policies are enforced through mandatory staff training, documented procedures and periodic internal reviews, with any breaches or concerns escalated through a formal incident reporting process to senior management.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: MAIAR complies with ISO 27001:2022 for information security, which includes robust configuration and change management processes. All components of our services are tracked throughout their lifetime using documented configuration baselines and version control. Changes follow a formal process that includes submission of a change request, impact assessment, approval by authorised personnel and controlled implementation. Each change is assessed for potential security impact as part of the risk evaluation process, ensuring compliance with ISO 27001 controls. All changes are logged, reviewed and subject to regular internal audits, with oversight provided by the Security Controller and senior management.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: MAIAR follows ISO 27001:2022 for vulnerability management. We continuously assess potential threats through regular vulnerability scans, risk assessments and monitoring of security advisories. Threat intelligence is sourced from trusted providers, vendor notifications, government security alerts and industry feeds. Identified vulnerabilities are prioritised based on risk and potential impact to services. Patches and updates are deployed promptly, typically within 24 to 72 hours for critical vulnerabilities, following a controlled change management process. All actions are documented and reviewed by the Security Controller, ensuring compliance and reducing exposure to emerging threats. Regular audits and staff training reinforce this approach.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: MAIAR implements protective monitoring in line with ISO 27001:2022 through a Managed Service Provider (MSP). Potential compromises are identified via continuous monitoring, log analysis and automated alerts. The MSP uses threat intelligence from vendor advisories, industry feeds and MOD guidance. When a compromise is suspected, the MSP initiates incident response immediately, performing triage, containment and remediation in coordination with MAIAR. Critical incidents are prioritised and addressed within hours, with escalation to the Security Controller and senior management. All incidents are documented, reviewed and lessons learned are applied to strengthen monitoring and security controls.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: MAIAR follows ISO 27001:2022 for incident management and uses predefined processes for common events such as data breaches, system outages and unauthorised access. Users report incidents via a dedicated email address or secure ticketing system, monitored by our Managed Service Provider and escalated to the Security Controller. On receipt, incidents are logged, prioritised and investigated immediately, with critical issues addressed within hours. Incident reports, including root cause analysis and corrective actions, are provided to affected stakeholders and senior management. Lessons learned are documented and integrated into continuous improvement of our security and operational processes.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Access to the Samdesk dashboard for 2-weeks, API is not included. Free trial is requested through MAIAR or Samdesk Account Manager.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Centre for Assessment Ltd
• ISO/IEC 27001 accreditation date: Thursday 22 May 2025
• What the ISO/IEC 27001 doesn’t cover: The 2 items that are excluded from MAIAR's ISO 27001:2022 Statement of Applicability include: no physical office as Users 'work from anywhere' (Client premises or home) and no software development activities are undertaken.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Centre for Assessment Ltd
• ISO 9001 accreditation date: Thursday 12 December 2024
• What the ISO 9001 doesn’t cover: What the ISO 9001 doesn’t cover; ; Activities outside the provision of technical, engineering, and management support to the UK MOD and defence industries are not covered by our ISO 9001 certification.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 02eaaf75-67f9-4b91-92d6-a7bd5cd5fa08
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 4f0ab26f-36a4-4cb6-803b-e8e469eb77a4
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Enquiries@maiar.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.