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EASY SOFTWARE (UK) LTD

EASY Archive Cloud

EASY Archive Cloud provides a powerful solution for document archiving in the cloud. It lets you archive in a compliant manner, properly maintaining, keeping and storing documents in electronic form. You can access archived documents anytime, anywhere, with each document being found quickly through the Web client or Smartphone app.

Features

  • High availability server landscape 99.5 %
  • Full text search across folders available
  • Maximum data security - high-security data centres and encrypted transmission
  • Automatic text recognition of archived documents with integrated OCR function
  • Remote access via tablet, smartphone or laptop / PC
  • Interfaces for convenient data transfer
  • Concurrent access by multiple user
  • Revision-proof archiving to guidelines
  • Unchangeable activities log makes all changes transparent
  • Certified to ISO/IEC 27001

Benefits

  • Intuitive usability, means quick and easy access for all users
  • Enables archiving in compliant manner in electronic form
  • Documents are saved based on the Data Protection Act
  • Safely access data archived in the cloud at anytime, anywhere
  • Auto-versioning means immutability of files once archived
  • Save tax-related data and documents subject to retention requirements
  • Preconfigured and ready to use so quick to deploy
  • Convenient data transfer for use as part of tax audits
  • Enables cost optimisation of production systems, decommissioning of legacy applications
  • Provides opportunity to improve strategic decisions through data analytics

Pricing

£200.00 a unit a month

  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at rachel.taylor@easy-software.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

6 2 7 5 2 2 4 8 9 0 2 4 2 1 7

Contact

EASY SOFTWARE (UK) LTD Rachel Taylor
Telephone: 01284 727870
Email: rachel.taylor@easy-software.com

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
None
System requirements
  • Document archival via https, webservice, sftp
  • Document read via https

User support

Email or online ticketing support
Email or online ticketing
Support response times
2-hour, priority level 1 responses within standard office hours
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Standard Support: 9 to 5 GMT, Mon to Fri
24x7 optional for priority 1 incidents (additional cost)
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Online training documentation and videos.
Onsite training is available at additional cost.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Xml export provided by EASY
End-of-contract process
All data is exported and made available for download.
If required EASY supports the customer in migrating its data to another platform (optional consulting service at additional cost)

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
No differences
Service interface
Yes
User support accessibility
None or don’t know
Description of service interface
RESTful webservice
Accessibility standards
None or don’t know
Description of accessibility
Web browser based, https, sftp, RESTful web service
Accessibility testing
N/A
API
Yes
What users can and can't do using the API
Read and Write, Documents retrieval, basically all product functionality
API documentation
Yes
API documentation formats
HTML
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Through consultation

Scaling

Independence of resources
Through on-going Capacity Management, details available upon request.

Analytics

Service usage metrics
Yes
Metrics types
Availability metrics and usage

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
Less than once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with another standard
  • Other
Other data at rest protection approach
Redundant storage and backup
Strict access policies
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Through consultation
Data export formats
  • CSV
  • Other
Other data export formats
  • Xml
  • Download in native format
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats
All electronic document formats

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
Other protection between networks
Firewalls, IP-Filtering, on-going virus scan
Data protection within supplier network
  • TLS (version 1.2 or above)
  • Other
Other protection within supplier network
Firewalls, IP-Filtering, on-going virus scan, ITIL based service delivery, strict access management and processes

Availability and resilience

Guaranteed availability
99.5% on sever level
Approach to resilience
Available on request
Outage reporting
Recognised by monitoring

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels
Role and right based access management
Access restriction testing frequency
At least once a year
Management access authentication
Dedicated link (for example VPN)

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
Less than 1 month
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
Less than 1 month
How long system logs are stored for
Between 6 months and 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Certivation GmbH
ISO/IEC 27001 accreditation date
01/12/2021
What the ISO/IEC 27001 doesn’t cover
No out of scope activities.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
ISMS in accordance with ISO27001, augmented with industry good practice

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Operate an established change management process. More details are available upon request.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Threats are assessed on potential risk to service and data security.
Standard security patches are tested and deployed weekly. Any vulnerability actively affecting service would be patched as soon as possible.
We gather information by monitoring access, use and feedback to the service along with reports concerning components in use (os, db, web server, server side code components).
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
We log and monitor all access to the service, highlighting unknown ip, invalid service use, or invalid api keys.
Proactive systems (fail2ban) maintain a firewall approach to catch early attacks. If security is found to be compromised we would respond immediately with the goal to remedy as soon as possible.
Incident management type
Supplier-defined controls
Incident management approach
The incident management process is based on ITIL. Incidents are assessed on risk to service and user data security. Users can report incidents through any of our methods of contact. All reported incidents are logged. Incidents cause and efforts to prevent going forwards will be documented in our change control system. Reports would be provided at request.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

Covid-19 recovery

Covid-19 recovery

As organisations and businesses recover from the
impacts of COVID-19, new ways of working are now needed to
deliver services and adapt to new workplace conditions that include the requirement to work remotely.

Our software assists in enabling remote working for employees, so business are able to implement remote/hybrid/flexible working structures with no restrictions based on employee data access.

Pricing

Price
£200.00 a unit a month
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
Comprehensive demo version available upon request with all features activated

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at rachel.taylor@easy-software.com. Tell them what format you need. It will help if you say what assistive technology you use.