BEARINGPOINT LIMITED

ProgramPulse

ProgramPulse is a Project & Portfolio Management (PPM) solution built entirely on the Microsoft Power Platform, designed for PMOs, project managers, and organisations managing complex change. It acts as a single source of truth for planning, executing, monitoring, and reporting across projects, programs, and portfolios.

Features

• End‑to‑end portfolio, program, and project lifecycle management
• Centralised single source of truth for all project data
• Integrated Gantt planning with milestones, tasks, dependencies
• Azure DevOps integration with automated %‑complete updates
• JIRA integration for epic and work‑item linkage
• Built‑in Power BI dashboards for real‑time reporting
• Risk and issue management with mitigation tracking
• Customisable Power Platform low‑code architecture for flexibility

Benefits

• Streamline project and portfolio planning in one central workspace
• Unify teams by sharing a single source of truth
• Improve collaboration through integrated communication and shared dashboards
• Automate reporting with adjustable, real‑time Power BI insights
• Reduce manual updates by integrating Azure DevOps and Jira seamlessly
• Accelerate decision‑making with holistic visibility across all project levels
• Enhance governance by tracking risks, issues, actions, and decisions
• Save time by managing tasks, timelines, and dependencies efficiently
• Strengthen data security by keeping all information within your cloud
• Adapt processes quickly using low‑code customisation and automation

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at UKPublicSectorBD@bearingpoint.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

628684048702726

Contact

Gill Walker
07976 812978
UKPublicSectorBD@bearingpoint.com

About your service

• Service categories:

  Applications

  Enterprise resource management

  • Project and portfolio management
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes
• What software services is the service an extension to: Microsoft PowerPlatform
• Cloud deployment model: Public cloud
• Service constraints: We are a vendor neutral service provider. Our professional services are designed for specific vertical markets; aimed at complex businesses and technical environments. Typically, our services are designed to address the needs of cross-organisational solutions that can be delivered using Cloud offerings. Therefore, the constraints and other limitations will depend on the specific solution selected by a client.
• System requirements:
  • PowerBI Pro Licenses or Premium Capacity
  • PowerApps Premium Licenses (Per User/Per App/ PayAsYouGo)
  • Latest Chrome/Edge/Firefox/Safari Web Browser

User support

• Email or online ticketing support: Yes
• Support response times: We assume these are filtered through a Point of Contact on the client who triages issues first, depending on severity with P1 within 2 hours.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: No
• Web chat support: No
• Onsite support: No
• Support levels: N/A
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Online training, train the trainer, user documentation, in app help.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Customers can extract their data via Excel/CSV Export at the end of contract.
• End-of-contract process: App lives in Clients own tenant. App is deprecated. Data is extracted. We work with the client to validate that the solution is uninstalled.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Use Accessibility Checker tools in Adobe Acrobat & PowerPoint.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: Provided by PowerPlatform out of the box. Not specifically created by our team. Leverage Dataverse API to read and write data from tables they already have access/relevant permissions for. Users can't bypass eIDAS compliant signature controls or identity checks, alter finalised documents or audit evidence, access data from other tenants or internal system components, require unsupported cryptography or nonstandard protocols, or change product functionality outside the agreed contract scope. ; On request we can align available endpoints to the buyer checklist and identify any tenant specific enablement that may be needed.
• API documentation: No
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: ProgramPulse offers extensive flexibility thanks to its foundation on Dataverse, Power Apps, and Power Automate. Almost every functional area can be configured to match an organisation’s delivery model. there are a number of OOTB configurations and then the overall solution can be customised and extended through low or pro code. ; - Data structures—including fields, naming conventions, status values, trends, customer mood indicators, and risk attributes—can be aligned to local processes through field mapping and gap analysis. ; - Workflows, notifications, and governance steps can be automated or adapted using Power Automate, including custom email notification rules for PMs and teams.; - ProgramPulse also supports custom Power BI reporting, enabling bespoke dashboards and engagement‑specific analytics.

Scaling

• Independence of resources: PowerPlatform is a Platform as a service whose infrastructure is managed by Microsoft and they provide. Microsoft uses a multi‑layered isolation and capacity‑governance model to ensure that Dataverse workloads remain performant and that one tenant’s consumption cannot negatively affect another’s. They provide High‑Availability & Geo‑Redundant Architecture.. ProgramPulse itself follows the PowerPlatform well architected framework.It offloads bulk & heavy loads to Azure functions.

Analytics

• Service usage metrics: Yes
• Metrics types: PowerPlatform Provides OOTB Dashboards with Service Metrics.
• Reporting types: Real-time dashboards
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest: Physical access control, complying with CSA CCM v4.0
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Data Erasure

Data importing and exporting

• Data export approach: Customers can export their data via Excel/CSV Export.
• Data export formats: Other
• Other data export formats:
  • Excel
  • PowerPoint
  • MS Project
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • Excel
  • MS Project

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Microsoft Power Platform generally provides a Service Level Agreement (SLA) of 99.9% uptime. This ensures that services like Dataverse, Power Apps, and Power Automate are highly available, with approximately 43 minutes and 28 seconds of allowed monthly downtime. BearingPoint does not guarantee uptime or provide refunds. The solution is installed on the clients own Microsoft Tenant and the availability is determined by Microsoft.
• Approach to resilience: Because Dataverse is built on Azure, it is globally available, scalable, compliant, and secure, forming a robust foundation for Power Apps and Power Automate workloads. Resilience is strengthened through high‑availability architectures, including regional redundancy and failover capabilities documented for Power Platform services. For example, environments deployed in paired regions (e.g., UK South (London) and UK West (Cardiff)) support continuity during outages. Microsoft also employs reliability testing and chaos engineering, recommending simulated failures, transient fault handling, and validation of graceful degradation to ensure workloads continue operating under stress
• Outage reporting: Where outages are identified, we flag to clients via email alerts.

Identity and authentication

• User authentication needed: Yes
• User authentication: Multi-Factor Authentication (MFA)
• Access restrictions in management interfaces and support channels: MFA. Role Based Access Control. Whitelist IPs.
• Access restriction testing frequency: At least once a year
• Management access authentication: Multi-Factor Authentication (MFA)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: BearingPoint is ISO 27001 & ISO 27002 certified. Our risk assessment methodology follows the methodology promoted by ISO 27005. In terms of policies, we have documented, we review and update the policies below that cover the following (these policies can be available on demand): Antivirus Policy, External Accounts Policy, Firewall Policy, Information Technology Use Policy and Guidelines, Mobile Device Management Policy, Network Policy, Password Policy, Remote Access Policy, Web Filtering Policy, Wireless Networking Policy, Removable media & backup Policy, Cryptography Policy ,Downtime Policy, Use of external services Policy, Email & instant messaging Policy, IT standards Policy, IT Purchasing Policy, IT support Policy, User account management Policy, Patch Policy, IT Cloud & server Policy, Telephony acceptable use Policy, Data classification & handling Policy, Clean desk & digital media disposal policy.
• Software Security Code of Practice: No

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Microsoft Power Platform aligns with CSA CCM v4.0 (Cloud Security Alliance Cloud Controls Matrix) and complies with SSAE 18 / ISAE 3402 (SOC 1/2) standards.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: ProgramPulse follows BearingPoint’s established Technical and Organisational Measures (TOMs) to ensure robust vulnerability management. We assess potential threats through regular security reviews, including penetration testing, static code analysis, and vulnerability scanning when the software is delivered to clients. Identified risks are evaluated and addressed following secure development and change‑control practices. Security patches and updates are deployed promptly through controlled release cycles, ensuring minimal service impact. Threat intelligence is sourced from BearingPoint’s central Data & Information Security framework and validated through ongoing testing and assessment processes. This ensures ProgramPulse remains secure, compliant, and continuously protected
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Microsoft Sentinel for Power Platform allows customers to detect various suspicious activities, including:; ; Power Apps execution from unauthorized geographies; Suspicious data destruction by Power Apps; Mass deletion of Power Apps; Phishing attacks made through Power Apps; Power Automate flows activity by departing employees; Microsoft Power Platform connectors added to an environment; Update /removal of Microsoft Power Platform data policies; ; Microsoft Purview Activity Logging; Power Apps, Power Automate, Connectors, Data Loss Prevention, and Power Platform administrative activity logging are tracked /viewed from the Microsoft Purview compliance portal.; ; Dataverse:; Database auditing logs changes made to customer records in a database environment.
• Incident management type: Supplier-defined controls
• Incident management approach: A single point of contact on the client side triages issues and raises tickets through a BearingPoint ticketing system. Depending on priority and agreed SLAs we will address the issue and resolve them. On a monthly basis, we will produce a status report and review the previous months issues and their status with the Point of Contact.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: 1 month access to a Sandbox Environment with Example Data.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 2%
• Between £500,001 and £1,000,000: 4%
• Between £1,000,001 and £2,500,000: 8%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 15%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: DMSZ
• ISO/IEC 27001 accreditation date: Friday 31 October 2025
• What the ISO/IEC 27001 doesn’t cover: N/a
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: DMSZ
• ISO 9001 accreditation date: Saturday 1 November 2025
• What the ISO 9001 doesn’t cover: N/a
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 8ad144d5-c7af-4b02-8940-e60c61f930d6
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: B62e5c22-f2a8-444d-ad26-64bfea096952
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at UKPublicSectorBD@bearingpoint.com. Tell them what format you need. It will help if you say what assistive technology you use.