INTELOGY LIMITED

BitTitan MigrationWiz – Cloud Migration Software as a Service

BitTitan MigrationWiz is a cloud-based SaaS solution that enables organisations to migrate data between cloud environments. It supports workloads including email, documents and collaboration platforms, using a secure, agentless approach.

The service is designed for IT teams delivering structured, repeatable migrations without the need for local infrastructure or custom development.

Features

• Migration of email, document and collaboration workloads
• Support for cloud-to-cloud migrations
• Agentless architecture using vendor-supported APIs
• Migration scheduling and batching
• Error handling and retry mechanisms
• Migration reporting and validation
• Web-based management interface
• Supports large-scale and multi-project migrations

Benefits

• Reduces risk during data migrations
• No requirement for local infrastructure or agents
• Enables controlled and auditable migration processes
• Supports large and complex migration programmes
• Reduces manual effort through automation

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@intelogy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

629504376638300

Contact

Andrew Tomlins
02037473506
info@intelogy.co.uk

About your service

• Service categories:

  Applications

  Content workflow and management

  Persuasive content management

  • Digital Asset Management Applications
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: Requires valid credentials and permissions to source and destination systems; ; Internet access required; ; Migration performance dependent on source and destination platform limitations
• System requirements: N/A

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Onsite support: No
• Support levels: N/a
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Customers create a MigrationWiz account and configure migration projects through a secure web-based interface. Access to source and destination platforms is granted using customer-provided credentials and permissions. No software installation or agents are required.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Customer data remains in the source and destination systems. MigrationWiz does not retain independent copies of migrated content after migration completion. Customers can export migration reports and logs prior to contract end.
• End-of-contract process: Customers can delete migration projects and revoke credentials at any time. At contract end, service access can be terminated by the customer. No further access to customer systems is possible once credentials are removed.
• Documentation accessibility standard: WCAG 2.2 AAA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: No

Scaling

• Independence of resources: MigrationWiz is delivered as a multi-tenant SaaS platform. Customer migrations do not require dedicated infrastructure. The service scales automatically to support concurrent migration workloads.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Reseller (no extras)
• Organisation whose services are being resold: BitTitan

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: No
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Customers can export migration reports, logs and job status information using built-in reporting functionality.
• Data export formats:
  • CSV
  • Other
• Other data export formats: XLSX
• Data import formats: Other
• Other data import formats: N/A

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Service availability targets are defined by the supplier. Planned maintenance is communicated in advance where possible.
• Approach to resilience: The service is built using cloud-native architecture with redundancy, monitoring and fault tolerance to maintain service continuity.
• Outage reporting: Service incidents and outages are communicated through support channels and service status notifications.

Identity and authentication

• User authentication needed: Yes
• User authentication: Multi-Factor Authentication (MFA)
• Access restrictions in management interfaces and support channels: Access is restricted using role-based access control and least-privilege principles.
• Access restriction testing frequency: At least once a year
• Management access authentication: Multi-Factor Authentication (MFA)

Audit information for users

• Access to user activity audit information: No audit information available
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: No
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: The supplier maintains documented information security policies covering access control, incident management, vulnerability management and operational security.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Changes are risk assessed, tested and deployed using controlled release processes.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Vulnerabilities are identified through monitoring, testing and vendor advisories and remediated according to severity.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Security events and service activity are monitored to detect unauthorised or anomalous behaviour.
• Incident management type: Supplier-defined controls
• Incident management approach: Incidents are logged, investigated and resolved in accordance with documented procedures. Customers are notified where relevant.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 10%
• Between £1,000,001 and £2,500,000: 20%
• Between £2,500,001 and £5,000,000: 30%
• Over £5,000,001: 40%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 94fe1d5d-42c6-4fd1-9e8a-4354344ecdb4
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 2ea592d2-831b-45df-8786-117854e250a0
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@intelogy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.