6INTO7 LTD

Pupil Pathways for transition & inclusion

Pupil Pathways provides the successful, secure transfer of reliable and detailed data for every transition pupil across education settings.
Along with digital case management system for pupils at risk of permanent exclusion, suspension or have attendance concerns, used by the Local
Authority and schools.

Features

• Automated integration with school MIS for data upload
• Secure data management of pupil data for transition and inclusion
• Real-time reporting and data dashboards
• Remote access & audit trail of activity
• GDPR and Data Protection compliance
• Provides secure in & out of area data transfer
• Data analysis and data visualisation
• Data processing and sharing legal framework
• User management and role based premissions
• Integration with other systems i.e safeguarding

Benefits

• Provides a holistic view of pupils for transition & inclusion
• SEND & vulnerable pupil features
• Provides work load efficiency for staff
• Secure digital platform that is easy to use by staff
• Co-designed and developed with education and local authority leaders
• Supports in & out of area collaboration and data sharing
• Provides a consistent approach to data recording and transfer
• Dedicated support and customer service team
• Accessible across multiple devices with MFA
• Innovative product roadmap led through customer forums

£360.00 a licence

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at brendan.nel@pupilpathways.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

632767995140320

Contact

Brendan Nel
03330903774
brendan.nel@pupilpathways.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: None
• System requirements:
  • Working internet connection
  • Compatible MIS providers for integration with wonde
  • Non-compatible MIS providers access separate upload feature

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 1 working day
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: N/A
• Onsite support: No
• Support levels: Dedicated support from Pupil Pathways in-house support team included with the service.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Pupil Pathways provide full service and system documentation, plus an extensive support service through our in-house customer and support team. Online video training are also provided through a knowledge base.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Schools can export their data via Pupil Pathways or create a support ticket for data to be provided via CSV download.; ; On revoking school access, school data will be deleted within 18-24 days. From the point of when the data is deleted, Pupil Pathways will hold the data for a further 17 days in backups at which point it is then permanently deleted.
• End-of-contract process: Data is deleted as per the given retention timescales in our commercial service agreement.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Schools manage the transfer and access to their data entirely through the Pupil Pathways platform:; ; 1. App requests access to school data (via wonde) or separate data upload for other MIS or data providers i.e Local Authority ; 2. School notified of app request; 3. School controls the request via Wonde School Data Management and Pupil Pathways school connections; 4. Data integration is complete; 5. Data is only shared if a data sharing agreement is in place with another school
• Accessibility standards: None or don’t know
• Description of accessibility: We are currently reviewing accessibility standards across Pupil Pathways to meet the standard of WCAG 2.1 AA or EN 301 549
• Accessibility testing: N/A
• API: No
• Customisation available: No

Scaling

• Independence of resources: Pupil Pathways is a cloud-based service utilising high-spec, high-capacity, fully-flexible cloud hosting services from Amazon Web Services and MongoDB. Any demand peaks placed on Pupil Pathways service automatically triggers a temporary expansion of our processing capacity, ensuring no disruption to service users.

Analytics

• Service usage metrics: Yes
• Metrics types: Basic usage metrics are available via the platform, additional metrics available on request.
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Users can export data using csv file downloads within Pupil Pathways or via a support ticket request with our support team to provide the data export files.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: We do not have an office network or VPN. All staff connect to software services via the cloud with a range of technical controls to meet Cyber Essentials and ISO 27001 standards to ensure data is protected in transit.

Availability and resilience

• Guaranteed availability: Pupil Pathways provides a 99.5% service availability across operating hours Monday to Friday 9am to 5pm.; ; Pupil Pathways is a cloud-based service utilising high-spec, high-capacity, fully-flexible cloud hosting services from Amazon Web Services and MongoDB. Any demand peaks placed on the service automatically triggers a temporary expansion of our processing capacity, ensuring no disruption to service users.; ; Service levels shall be agreed by us and service credits may be available under certain conditions as specified in our commercial agreement.
• Approach to resilience: Available on request.
• Outage reporting: Reported via the online dashboard and email alerts to users.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Employees are only given access to the systems/software required for them to perform their role.; ; 2 factor authentication is utilised for access to these systems.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: Between 6 months and 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: Between 6 months and 12 months
• How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Citation ISO certification (formerly QMS)
• ISO/IEC 27001 accreditation date: 11/03/2024
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: 6into7 Ltd (Pupil Pathways) utilise the policies, processes and controls stipulated under the ISO 27001 Information Security Management framework, against which 6into7 Ltd (Pupil Pathways) are independently audited and certified.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Pupil Pathways configuration and change management approach utilises the policies, processes and controls stipulated under the ISO 27001 Information Security Management framework, against which 6into7 Ltd (Pupil Pathways) are independently audited and certified.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Pupil Pathways vulnerability management approach utilises the policies, processes and controls stipulated under the ISO 27001 Information Security Management framework, against which 6into7 Ltd (Pupil Pathways) are independently audited and certified.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Pupil Pathways protective monitoring approach utilises the policies, processes and controls stipulated under the ISO 27001 Information Security Management framework, against which 6into7 Ltd (Pupil Pathways) are independently audited and certified.
• Incident management type: Supplier-defined controls
• Incident management approach: Pupil Pathways incident management approach utilises the policies, processes and controls stipulated under the ISO 27001 Information Security Management framework, against which 6into7 Ltd (Pupil Pathways) are independently audited and certified.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  6into7 Ltd (Pupil Pathways) is committed to the sustainable provision of goods and services and investing in low carbon, digital innovation. Our office building runs on renewable energy. Pupil Pathways also operates a green procurement system; working with suppliers to ensure products are made from sustainable sources and are recyclable.; ; In-line with government objectives to achieve ‘Net Zero’ carbon emissions by 2050, Pupil Pathways is actively committed to continuing our own in-house Net Zero journey.; ; By the end of 2025, Pupil Pathways pledge to monitor and publish:; ; - Savings in CO2 emissions.; - Savings from renewable energy measures in CO2 emissions.; - Car miles saved each year (cycle2work, card share, public transport, 5 days a week hybrid working).; ; Pupil Pathways also pledge to explore a carbon offsetting scheme making our business (as a cloud-based solution provider) carbon neutral.

  Covid-19 recovery

  6into7 Ltd (Pupil Pathways) understand that supporting impacted individuals and strengthening communities is a vital requirement for national Covid-19 recovery. Our Stakeholder Managers work directly with local communities, establishing priorities and requirements before co-developing a targeted Covid-19 Recovery Plans for review, approval and implementation.; ; Aligned to our Sustainability Development Goals, we leverage our innovative technological capabilities to develop low cost, high impact solutions that respond to local needs, can be rapidly implemented and widely adopted.

  Tackling economic inequality

  6into7 Ltd (Pupil Pathways) support the National Living Wage. On average, we pay our employees more than the prescribed threshold.; ; Pupil Pathways work with local stakeholders in communities experiencing a significant digital divide to support the provision of digital skills, training and support through local competitions, workshops and support materials. ; Tackling economic inequality are actively supporting the Liverpool City Region and Greater Manchester Combined Authority Social Value Framework for providing local jobs, tackling inequality and combatting the climate crisis.; ; Pupil Pathways also provides apprenticeships, university placements and local employment opportunities, for example, actively working to improve the pathway to sustainable employment through apprenticeships and work experience (via the Government Apprenticeship scheme and our local authority clients), mainly supporting ethnic minority and disadvantaged groups.

  Equal opportunity

  6into7 Ltd (Pupil Pathways) implement an inclusive recruitment practice, in line with the Public Sector Equality Duty Act, hiring employees across a broad spectrum of backgrounds and experience representing the communities and customers we work with. Pupil Pathways have a 50/50 male-female ratio and support employees requiring additional workplace adjustment.

  Wellbeing

  6into7 Ltd (Pupil Pathways) strives to create a healthy, supported workforce; with staff and client wellbeing at the heart of everything we do.; ; Pupil Pathways ensure the wellbeing of our clients by actively supporting, promoting and creating opportunities for social value within each contract that we undertake, regardless of geographic location. For example, Pupil Pathways works with West London Zone Charity supporting children at risk of exclusion. ; ; The wellbeing of our staff is supported by numerous employee benefits:; Flexible, hybrid and remote working, flexible working contracts and training options for up-skilling.

Pricing

• Price: £360.00 a licence
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Full access to all software features is included in the free trial, with a 3mnth time period.

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at brendan.nel@pupilpathways.com. Tell them what format you need. It will help if you say what assistive technology you use.