RADTAC Limited

Transformation Practitioners - SM, RTE, Agile Coach

We are specialists in helping organisations adopt ways of working and deliver value quicker to customers. We have been since 1998!

We know sometimes customers need hands-on, expert support. We provide our consultants with a focus on deliverables - ensuring we guarantee value!

Features

• Guidance on Implementation
• Coach & Train teams
• Help align teams to value
• Implement better ways of working
• Help fill skill-gaps in teams
• Consulting on best practises
• Help teams prioritise better

Benefits

• Increased time-to-market
• Higher employee morale
• Increased Productivity
• Improve team structure
• Increased Predictability
• Improved flow of work

£450.00 to £1,450.00 a unit

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Ryan.watson@cprime.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

632863323303122

Contact

Ryan Watson
0203 811 0424
Ryan.watson@cprime.com

Planning

• Planning service: Yes
• How the planning service works: We tailor solutions to specific customer needs. This means no implementation plan or service is "vanilla" or out-of-the-box. ; ; When helping customers plan how we will implement our services we are looking at several different things: ; ; Teams / Projects involved, Governance / Communication protocols, Project / Programme size/structure, End goal or desired state , What good looks like Key challenges/obstacles to implementation , the Onboarding process, Key stakeholders / champions; ; Each customer has a different level of planning needed via the nature of their organisation or internal structure. We have been working with customers since 1998 to implement a range of services whether that be Agile Transformations, Organisational Re-design, Technical Advisory or Learning Academies. ; ; We look to understand specific needs, processes, people and cultures and then embed this into our deliverables.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training is our heritage! We offer Training and Development services for every single one of our services. ; ; You can purchase training as a standalone service or even as part of a wider engagement. We have one of the largest learning portfolios of any organisation in our industry. ; ; We offer training as: ; - eLearning ; - Publically scheduled courses (in-person and virtual); - Private courses for a single organisation (in-person and virtual); - Learning Academies ; - Learning Pathways
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We do this in several ways. We can help customers change their ways of working and align the flow of work to new tools or technology on the cloud. ; ; We also have a dedicated migration practice that moves customers' tools to the cloud. We carry out the assessment, planning, testing, and migration configuration to ensure a smooth transition to the cloud or between cloud services. ; ; We have a Chief Architect who oversees all cloud migrations and service offering around cloud migration.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: As a services company, our focus has to be on delivering tangible value and ensuring quality in delivery. ; ; We have a dedicated team when working with customers who focus on ensuring we are driving towards a customer's desired goals and needs. ; ; Our Quality Assurance process includes: ; - Ensuring the right team structure and cultural alignment ; - Providing support from people with relevant industry experience ; - Regularly conducting retrospectives and demos (with customers involved); - Creating measurements and metrics around performance increase ; - Conducting and communicating NPS scores ; - Regularly inspecting and adapting ; ; Quality can mean different things to different customers - sometimes it could be saving costs, sometimes it could be increasing predictability, and sometimes it could even just be having expert guidance and strategic coaching. ; ; We build a customer's needs into our delivery and quality assurance process. ; ; For some of our more technical work along with the above process, we also conduct performance testing in the form of testing, performance monitoring and adhering to SLAs.

Security testing

• Security services: Yes
• Security services type:
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: No

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: ...

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Cprime across the globe usually have private offices in hosted buildings. All of our offices in the UK have energy-efficiency lights, they turn off automatically when no-one is in the room. We ensure all offices have recycling bins, and we are about to roll-out a new cycle-to-work scheme. ; ; We prompt a no printing policy - in fact, most of our offices now have no printer and are almost paperless! ; ; We use an online system provided by Sustain Life to track our carbon footprint thought emissions, waste, water and buildings. This is conducted globally. This commenced within the past 12 months and will provide a baseline of our a. GHG, c. Energy Consumption and water usage. ; ; We have an environmental policy for our Cprime EMEA, which acts as a roadmap to setting and achieving targets, we have provided this as an attachment.

  Equal opportunity

  Cprime commits to tackling inequality in our workplace and through our consulting organisation. Whether that be race, gender, religion or disability. ; ; We have several different initiatives to help with this: ; ; 1. Women in Tech - c.40% of our workforce is made up of incredible, driven women who are changing how work gets done. We sponsor several women in tech events and speak at these to promote equal opportunity and to try and identify future talent. ; ; 2. The root cause - This group’s mission is to expand the minds, hearts, and opportunities of all Cprimers and within the broader community to include those who have been historically marginalised; ; 3. Global Culture: With Cprimers all over the world in 60+ cities and 12 countries, our culture embraces our geographical strengths and differences; ; We still have work to do in this aspect and we have recently started to report key statistics and goals to our investors to ensure creating a diverse workforce and promoting equal opportunity is apart of our strategic company goals

  Wellbeing

  Our people are at the heart of everything we do! We believe how you feel, think and act shapes the heart of our culture and impacts how you interact with customers. ; ; We have an Employee Assistance Program - which provides confidential support to our employees should they need anything. Mental help financial support and everything in between, this program has our people covered. ; ; We also have given people funds to spend each year on their own Health & Wellbeing with our "Health and Wellness fund". ; ; Cprime encourages flexible working where possible to ensure that work is flexible around the life of our teams. ; ; We also run a UK sports day at a few of our offices to promote team collaboration, and morale-building, but also promote physical activity and is a much needed break from the hustle and bustle of work

Pricing

• Price: £450.00 to £1,450.00 a unit
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Ryan.watson@cprime.com. Tell them what format you need. It will help if you say what assistive technology you use.