Elsevier

Funding Institutional

Funding Institutional is a search and discovery solution, which helps universities and research institutions to increase grant success rates with funding insights, discovery and decisions. Gain a competitive edge using a single solution that combines over 24,000 active funding opportunities, with over 5.7 million awarded research grants from funders.

Features

  • Thousands of opportunities from more than 5,000 funders globally.
  • Largest dataset of awards in the market.
  • Continuous data updates to all datasets.
  • Powerful and high performance full text search for datasets.
  • Analytics data provided by interactive chart components.
  • Email notifications triggered by changes to data or approaching deadlines.
  • Integration with Elsevier's Pure to make funding opportunities available.
  • Single sign-on integration.
  • Role based access control to manage user permissions.
  • API so users can integrate data directly in their systems.

Benefits

  • Facilitates searching for opportunities which researchers are eligible for.
  • Suggests opportunities based on a researcher's scientific publications in Scopus.
  • Saves time searching for internal and external opportunities.
  • Shows standardised funding opportunities and awards across funders globally.
  • Informs you of relevant new funding opportunities and upcoming deadlines.
  • Gives insights regarding the funding landscape.
  • Shares funding opportunities across the institution via integration with Pure.
  • Highlights the active funders in a research discipline.
  • Shows the award's trend for a research discipline.
  • High-quality, current data enriched with Scopus researcher and institutional profiles.

Pricing

£8,000 to £35,000 a licence a year

  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at v.mahi@elsevier.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

6 3 3 2 3 8 6 4 4 0 0 3 9 4 5

Contact

Elsevier Vinod Mahi
Telephone: +44 7881 002595
Email: v.mahi@elsevier.com

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
There are no hardware limitations. The only software limitation is regarding supported browsers. Maintenance is managed as much as possible in low usage times.
System requirements
  • Internet connectivity
  • Up-to-date supported browser

User support

Email or online ticketing support
Email or online ticketing
Support response times
The average time to respond to the first ticket is 1 day (weekdays and weekend), while the average total turn around time, i.e. the time between receiving the email and solving the incident for good (with no further replies from users) is 4 days (both weekdays and weekend).
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
No
Web chat support
No
Onsite support
Onsite support
Support levels
Access to Funding Institutional help desk is included as part of a customer's Funding Institutional licence. The Funding Institutional help desk provides ongoing technical support and training regarding features. Their primary aim is to make sure customers use Funding Institutional efficiently and have the best possible experience with it. Customers can raise a support request using our online ticketing system.

In addition, we provide customers with a Customer Consultant for additional technical support. The Customer Consultant ensures customers use Funding Institutional optimally and assists them with any concerns they have that are not issues for the support desk.
Support available to third parties
No

Onboarding and offboarding

Getting started
To help users get started with using Funding Institutional, the Customer Consultant will deliver a customised training based on the needs of the users. Optionally the marketing manager and product manager deliver demos to the users. Extensive and detailed documentation is available to the users.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Once their contract ends, customers can request for their data to be extracted. The extracted data will be provided as JSON and CSV files depending on the nature of data being exported.
End-of-contract process
The costs of the basic end-of-contract process are included in a customer's Funding Institutional licence fee.

Upon end of contract, data for the customer is not destroyed automatically. However, when individual users do not log in to Elsevier products for the amount of time defined by GDPR data retention policies, their user accounts are deleted and data associated with those user accounts are purged.

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
No
Designed for use on mobile devices
No
Service interface
Yes
User support accessibility
None or don’t know
Description of service interface
Customers access Funding Institutional in a web-browser. They either require Elsevier credentials and institutions' IP recognition or any other supported SSO system to be integrated.
Accessibility standards
None or don’t know
Description of accessibility
Funding Institutional features a simple, flexible, and consistent user interface design. Customers can benefit from full-text search, the ability to browse and filter by content type or speciality, and bookmark-friendly content. Accessibility is a high priority on our development team’s roadmap in order to be an AA level.
Accessibility testing
Funding Institutional has not yet done any interface testing with users of assistive technology.
API
Yes
What users can and can't do using the API
We are currently developing a customer-facing API available as part of the FI subscription, for non commercial usage. We expect the API to be released in October 2022.
Subscribed users can go to the Elsevier Dev Portal at https://dev.elsevier.com/ to set up their API services after an API key has been generated at the customer's request. The APIs provide access to funding opportunity and awarded grants data, per the meta data as available in the web application search results page. Every API Key comes with the ability to run a certain number of requests for data from the APIs. Quotas, meaning the number of requests run, are reset every seven days. You can view the quotas and throttling rates of our suite of APIs. Quota limits are unique to each API, there is not a single global setting for a given API Key. If the quota of a particular API is not enough for your project needs, you can write API Support.
API documentation
Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
API sandbox or test environment
Yes
Customisation available
No

Scaling

Independence of resources
Funding Institutional is hosted on Amazon Web Services and is configured to scale out as the demand on the product services increase.

Analytics

Service usage metrics
Yes
Metrics types
Available on demand based on Adobe Analytics. Data includes unique visitors, total visits, total page views, per account.
Reporting types
Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
European Economic Area (EEA)
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
Less than once a year
Penetration testing approach
In-house
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Users can export results of their searches.
Data export formats
  • CSV
  • Other
Other data export formats
XLS
Data import formats
Other
Other data import formats
Users cannot upload their data.

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
Our service level agreement (SLA) guarantees a 99.5% system uptime.
Users are not refunded if guaranteed levels of availability is not met.
Approach to resilience
To provide availability, resilience measures are included in the design. The product is backed by clustering of the application servers. Cloud services utilised by the application are at least as available as the product itself. To ensure resilience backup and data snapshot plans are in place in alignment with Elsevier requirements.
Outage reporting
We try to pre-emptively avoid outages by constantly monitoring our production clusters. We currently do not have outage reports.

Identity and authentication

User authentication needed
Yes
User authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
Funding Institutional does not have a management interface. Only authorised Elsevier employees can access the server infrastructure. All access control is reviewed regularly, and system access is audited. Authorised Elsevier employees access server environments via Active Directory Federation Services (ADFS).
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
SGS United Kingdom Ltd
ISO/IEC 27001 accreditation date
13/05/2021
What the ISO/IEC 27001 doesn’t cover
Funding Institutional is ISO/IEC 27001:2013 Certified.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Elsevier has implemented policies, standards, and guidelines aligned with ISO 27002 domains that govern data access, protection, transport, restriction, retention, deletion, and classification. Policies, standards, and guidelines are reviewed and updated regularly.

We maintain a dedicated Information Security and Data Protection organisation, headed by our Chief Security Information Officer, who is responsible for these policies, standards and guidelines and ensuring all employees adhere to them.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
All changes to configuration or code are intoduced through a ticketing system. Development team follows agile practices and every ticket is evaluated on the requirements with regards to architecture, security and privacy.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Services, processes, and technology are implemented to execute internal and external vulnerability scans to identify new application and system vulnerabilities. Identified risks are assessed for their potential impact along with determining appropriate response and remediation actions. We use a combination of network security testing, application security testing, application code review, and penetration testing to assess our information security program, and enhance it appropriately.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Elsevier’s Information Security and Data Protection (ISDP) team continuously monitor and respond 24/7 to security events. The ISDP team will assess any identified risks for their potential impact and determine the appropriate response and remediation actions. To ensure monitoring is as thorough as possible, Elsevier uses a combination of automated and manual solutions to inspect applications and identify any vulnerabilities that require remediation.
Incident management type
Supplier-defined controls
Incident management approach
Elsevier manages incidents using a well-established Security Incident Response process. This process covers all security incidents, including hacker, denial of service, lost asset and virus/worm incidents. When an incident occurs, it is promptly handled by our dedicated Information Security & Data Protection team. They will restore service as soon as possible, determine the cause of the incident, and take appropriate steps to prevent future incidents. Elsevier’s incident response and notification policy sets out how users are notified in the event of information being compromised. We conduct security incident disclosures in compliance with all appropriate regulatory policies and applicable statutory guidelines.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Social Value

Fighting climate change

Fighting climate change

Implementation of Funding Institutional, as an AWS-hosted product, can influence environmental protection and improvement. We use Amazon Web Services (AWS) for web hosting. For details on their commitment to sustainability in the cloud, see https://sustainability.aboutamazon.com/environment/the-cloud?energyType=true.
With different initiatives – such as renewable energy projects, energy efficiency in scale, and water stewardship – AWS enables effective stewardship of the environment in a variety of ways. Using an AWS-hosted, cloud-based product can be an energy-efficient and more environmentally friendly choice than a standard self-hosted product.
We also are mindful of emissions during implementation from travel. When possible, we connect remotely rather than traveling to your location for meetings and training during implementation. In our own operations (including business travel), our emissions were net zero in 2021 through a combination of reduced emissions and the purchase of renewable energy and renewable energy certificates, with the balance offset through Verified Carbon Standard (VCS) credits in a REDD+ carbon sequestration project. Our parent company, RELX, supports global efforts to mitigate climate change through the rapid reduction of greenhouse gas emissions, aiming to achieve net zero emissions by 2040. Also see https://sdgresources.relx.com.
Covid-19 recovery

Covid-19 recovery

Funding Institutional supports COVID-19 recovery in a variety of ways.
1) To support health and reduced demand on public services:
-As a cloud product, employees using Funding Institutional can work from any location, supporting new ways of working.
-With ease of reporting, employees’ tasks are easier and less time consuming. Reducing routine and mundane tasks contributes to better mental health, and frees up time for other work.
2) To support workplace conditions:
-As an online product, Funding Institutional enables working from non-office locations for effective social distancing; remote and flexible working; and flexible commute times.

Pricing

Price
£8,000 to £35,000 a licence a year
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
Usually Funding Institutional trials last for two weeks, though we can extend them upon request. Prospective customers get access to the full product, just as they would if they have a subscription.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at v.mahi@elsevier.com. Tell them what format you need. It will help if you say what assistive technology you use.