DIGITAL MODUS SOFTWARE SOLUTIONS LTD

Denodo Enterprise Platform

Denodo Virtualisation and Logical Data Fabric provides a unified data delivery platform that abstracts access to multiple data systems for business consumers, hiding the complexity and exposing the data in business-friendly formats, while at the same time guaranteeing the delivery of data according to predefined semantics and data governance rules

Features

• Data integration, management and delivery platform using Logical Approach
• Universal data source connectivity without the need to copy data
• Data Fabric, Mesh, Warehouse, Lakehouse, Lake, Integration, Platform, Abstration
• Data Virtualisation logical/semantic-model approach to integration and management
• Smart query acceleration for complex analytical scenarios
• Multiple optimisation techniques, including aggregate awareness and MPP execution
• Automated DevOps infrastructure management
• Integrated active data catalog
• Zero-code data services API layer
• AI-based data discovery, summaries recommendations, collaboration and tag-based policies

Benefits

• Accelerate and simplify data delivery
• Avoid unnecessary data replication
• Unified semantic layer across all data assets
• Governance and security simplification and optimisation
• Future proofs data infrastructure changes using a data abstraction layer
• Multiple data delivery options
• Reduce time-to-data and time-to-market of data-driven applications
• 83% increase in business user productivity
• 67% reduction in development resources
• 65% faster access to data than ETL processes

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@digitalmodus.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

634102435695683

Contact

G-Cloud Team
0800 088 6080
info@digitalmodus.com

About your service

• Service categories:

  Applications

  Production and operations

  • Production and grid management

  Service industry and public sector operations

  • Healthcare
  • Education
  • Public Order and Safety
  • Police
  • Defence
  • Social Security Administration
  • Adult Social Care
  • Children's Social Care
  • Other
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: Denodo will be installed on-premise at customer’s facilities or where the customer decides, including public/private cloud services such as AWS, Azure or GCP. Denodo does not provide, operate or maintain the environment where the platform runs (in short, Denodo does not market a SaaS solution). Denodo will not subcontract 3-party suppliers for this purpose either. In addition, no Denodo system nor personnel (at Denodo facilities or 3-party facilities managed by Denodo), nor other companies/persons on behalf of Denodo, will access/process/store customer’s data.
• System requirements:
  • Minimum 2 servers for production: Solution Manager, Denodo Server
  • 3rd-party database for caching
  • Supports bare-metal or virtualized servers
  • Supports containerized deployments
  • Java Runtime Environment (JRE) version 11 (included in the installer)
  • 100 GB of disk space recommended, 5 GB minimum
  • Denodo full installation requires 2.5 GB of disk space

User support

• Email or online ticketing support: Yes
• Support response times: For information about SLAs of the different support levels, please see Denodo Support Guide at https://support.denodo.com/doc/denodo_support_guide.pdf. For information about Denodo offering on AWS and its Support, please visit http://www.denodo.com/en/denodo-platform/denodo-platform-for-aws/support. For information about Denodo offering on Azure and its Support, please visit https://auth.denodo.com/user-management/denodo-for-azure-support. For information about Denodo offering on GCP and its Support, please visit https://auth.denodo.com/user-management/denodo-for-gcp-support.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Denodo provides three Support Levels: 1) BASIC SUPPORT - Designed for evaluation licenses and developers teams from customers or partners, focused on improving developer productivity and reducing project risks; 2) STANDARD SUPPORT - Designed for subscription or perpetual licenses in production environments; 3) PREMIUM SUPPORT - Standard support benefits plus 24x7 global coverage, faster response, and extended version support. For information about SLAs of the different support levels, please see Denodo Support Guide at https://support.denodo.com/doc/denodo_support_guide.pdf
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: The Digital Modus Denodo Customer Success program ensures our customers attain the outcomes and results for which the Denodo Platform was acquired. The program focus is centred on providing guidance and support to ensure customers can maximize the value they achieve through the implementation of the Denodo Platform. The Denodo Periodic Assessment & Success Services (D-PASS) program, included as part of the licensing, helps customers to minimize surprises and risks by providing continuous addressing of issues and identifying areas for improvement through the following program benefits: a) Access to unlimited Denodo On-demand Training courses; b) Access to a designated Denodo Customer Success Manager acting as your first point of contact for your implementation needs and your advocate within Denodo; c) Access to consulting guidance for non-production areas like architecture, design and development best practices; d) Access to capacity assessments for your current and future workload; e) A number of Advisory Sessions (n hours per year depending on the size of the deployment) for additional guidance on best practices, question-and-answer sessions and quick setup of platform features
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: As a reseller and deliverer of Professional Services for the Denodo product set, Digital Modus will engage with you to define end-of-contract extraction at the point of contract. There are many options.
• End-of-contract process: If the Denodo service is to be closed down, we will work with you to extract your data and then expunge the Denodo environment. This Service is an option extra and can be costed (based on exact configuration & Data Volumes) towards the end of the contract, Digital Modus make provision to contract all customers 6 months in advance of contract end.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: The Denodo Platform ships with different web UIs to enable different user communities. The Denodo “general audience” tools, i.e. those meant for a broader user audience (i.e. data analysts, data stewards, data architects, data engineers, data scientists, LOB developers) are: 1. Business users, citizen analysts, data scientists, data stewards, LOB developers use the ‘Denodo Data Catalog’ to explore both data and metadata in a single Web front-end tool. 2. Data architects use the web tool ‘Denodo Design Studio’, for designing, testing, debugging and publishing data services.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: The Denodo “general audience” tools, i.e. those meant for a broader user audience (i.e. data analysts,; data stewards, data architects, data engineers, data scientists, LOB developers) are mostly compliant*; with the W3C/WAI WCAG (Web Content Accessibility Guidelines) version 2.4 AA standard.
• API: Yes
• What users can and can't do using the API: On the one hand, any view in Denodo can be exposed as a data API in just a few clicks from the GUI. No code is needed. Denodo offers advanced support for creating data APIs from any of the views available in Denodo with flexible delivery options such as REST, SOAP, OData and GraphQL, including OpenAPI/Swagger support for documenting the APIs. Denodo data APIs have the ability to expose data in multiple formats (XML, JSON, HTML, RSS) and support for the latest security protocols (OAuth, JSON Web Tokens, SAML, Kerberos, HTTPS, HTTP Basic Digest Authentication, or WS-Security). Data APIs include support for IDU (insert, update, delete) operations. Denodo supports GraphQL, one of the fastest growing data services standards. GraphQL is a query language for APIs. It simplifies the querying of multiple REST endpoints, and with Denodo Platform, this is achieved with zero code, and with much better performance, as it leverages the Denodo advanced query optimisation engine. On the other hand, Denodo's modules exposes their functionality in the form of APIs to allow integrating them into the IT ecosystem.
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: Yes
• Customisation available: No

Scaling

• Independence of resources: Not applicable. Denodo will be installed on-premise at customer’s facilities or where the customer decides, including public/private cloud services such as AWS, Azure or GCP. Digital Modus can build the entire solution for you.; ; Denodo does not provide, operate or maintain the environment where the platform runs (in short, Denodo does not market a SaaS solution). Denodo will not subcontract 3-party suppliers for this purpose either. Therefore, the service is not shared with any other user

Analytics

• Service usage metrics: Yes
• Metrics types: Our solution on Salesforce provides a range of service metrics, encompassing both customer-facing and internal indicators. Customer satisfaction, response time, resolution time, first contact resolution rate, and agent efficiency are key metrics for assessing service effectiveness and customer experience. Additionally, internal metrics such as case backlog, agent utilisation, and knowledge base utilisation offer insights into operational efficiency and resource allocation. These metrics enable organisations to track performance holistically, identify areas for improvement, and optimise service delivery processes for enhanced customer satisfaction and operational excellence.
• Reporting types:
  • API access
  • Real-time dashboards
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Denodo

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: Never
• Protecting data at rest:
  • Encryption of all physical media
  • Other
• Other data at rest protection approach: Not applicable. Denodo does not market a SaaS solution. It is the customer's responsibility to assess the environment to meet company SLAs and regulatory security and privacy standards. With that being said, Denodo can encrypt data at rest. Denodo does not store data, but applications can be designed to cache data in external databases, which can be encrypted using that database’s encryption capabilities.
• Data sanitisation process: No
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Not applicable. The Denodo Platform does not store data but only metadata, used to access the heterogeneity of customer's data sources to provide integrated near real-time data for business users. The Denodo Platform is data agnostic. The nature of the data accessed through Denodo is the customer's sole decision. On the other hand, users can export the metadata from Denodo anytime
• Data export formats: Other
• Other data export formats: Virtual Query Language (VQL) , compliant with ANSI SQL
• Data import formats: Other
• Other data import formats: Virtual Query Language (VQL) , compliant with ANSI SQL

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Not applicable. Denodo does not market a SaaS solution. It is the customer's responsibility to assess the environment to meet company SLAs and regulatory security and privacy standards. With that being said, Denodo can be deployed in a cluster for providing HA. In such a configuration, the cache shall be shared by all the nodes of the cluster, enabling any node in the cluster to take advantage of data previously cached by any other node in the cluster. It is recommended the cache database resides on a different server to increase efficiency, and distributed across different servers to provide HA. The Solution Manager achieves zero-downtime during the promotion process taking care automatically of complex activities such as load balancing and cache loads offering a consistent view of the data to consuming applications.
• Approach to resilience: Not applicable. Denodo does not market a SaaS solution. It is the customer's responsibility to assess the environment to meet company SLAs and regulatory security and privacy standards. With that being said, all Denodo components have import and export capability and the platform ships with tools (Denodo Solution Manager) and scripts that enable automated synchronization between server instances. It is important to note that the platform does not store data itself, so backup and recovery within the platform is limited to metadata, custom extensions, and configurations. Due to that small footprint, a full system recovery into an empty Denodo instance can be completed in a matter of minutes. In addition, Denodo Solution Manager automatically saves backups of the server metadata during migrations (metadata updates from development to pre-production and production).
• Outage reporting: Not applicable. Denodo does not market a SaaS solution. It is the customer's responsibility to assess the environment to meet company SLAs and regulatory security and privacy standards. With that being said, Denodo provides real time monitoring of all data service components in an integrated fashion, including Denodo platform components themselves and participating data sources. All monitoring information is deliverable via Denodo graphical tools and via SNMP and JMX standards. This enables Denodo to integrate with SIEM such as AWS CloudWatch, Azure Monitor or Splunk and/or System Management packages such as Prometheus, HP-OpenView, Nagios, Osmius, IBM Tivoli or Microsoft WinRM, etc

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Username or password
  • Other
• Other user authentication: Denodo supports SSO using OAuth, OpenID, Kerberos and SAML. Denodo currently supports Okta, Duo, PingFederate, Azure AD and AWS SSO, although it could be integrated with any other Identity Provider compliant with SAML/OAuth2. In addition, when there is an authentication mechanism in place, Denodo can delegate authentication to an external LDAP or Active Directory server, so there is no need to define users in the built-in user management system, and the LDAP/AD system would provide the role for the user, which would be used to constrain the user’s access to any database or view within the data Virtualisation server
• Access restrictions in management interfaces and support channels: Management interfaces: Same as above. ; Support Site: Supports username and password, and 2-factor authentication
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Username or password
  • Other
• Description of management access authentication: Denodo supports SSO using OAuth, OpenID, Kerberos and SAML. Denodo currently supports Okta, Duo, PingFederate, Azure AD and AWS SSO, although it could be integrated with any other Identity Provider compliant with SAML/OAuth2. In addition, when there is an authentication mechanism in place, Denodo can delegate authentication to an external LDAP or Active Directory server, so there is no need to define users in the built-in user management system, and the LDAP/AD system would provide the role for the user, which would be used to constrain the user’s access to any database or view within the data Virtualisation server

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Denodo security policies and processes comply with the requirements of ISO/IEC 27001:2022 certification, with the following scope: “The Information Security Management of the information systems that take part in the delivery of professional, education, support and portal management services to Denodo Technologies customers on all the facilities''.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Not applicable. Denodo does not market a SaaS solution. It is the customer's responsibility to assess the environment to meet company SLAs and regulatory security and privacy standards. With that being said, Denodo Platform SDLC change management process includes: 1) Mechanisms for receiving change suggestions both internally and from customers; 2) Procedures and mechanisms to register them, classify them, prioritize them and; 3) Procedures for approval and, if approved, implementing them. Each update includes a release notes. Updates and release notes are cumulative. Customers can track the enhancements they requested at the Support Site.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Denodo provides security updates/notices to customers as a vulnerability affecting the Denodo Platform software is found. Customers are notified through the Denodo Support Site and, if needed, a hotfix solving the vulnerability is generated and made available for download.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Denodo runs static analysis of the code and vulnerability scanning in early development stages by using both Static and Dynamic Application Security Testing (SAST, DAST) tools such as Veracode, SonarQube and Error Prone, as well as internally developed security tests and code reviews by peers. Tests are executed on every release and update, and all new code is automatically scanned by two different tools to find security vulnerabilities in early development stages. Also, penetration tests are run periodically and before each release using Veracode. Active monitoring of vulnerabilities databases is also performed.
• Incident management type: Supplier-defined controls
• Incident management approach: Process for addressing a security vulnerability: 1) Initial impact assessment. In most cases, a hotfix is immediately generated. If not possible, temporal measures to take are provided while the hotfix is not available; 2) Notification. Customers are notified immediately after the initial impact assessment has been done and a fix is available, the notification includes instructions for obtaining a hotfix solving the vulnerability and/or the measures to take; 3) Final impact assessment. The fix is included in the main development, so the next update of the software includes it; 4) Post-mortem analysis. Update security practices to prevent similar issues.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: We offer free trials based on the specific needs of each customer. We will agree on a trial that lasts for a minimum of 1 week.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 1%
• Between £250,000 and £500,000: 2%
• Between £500,001 and £1,000,000: 3%
• Between £1,000,001 and £2,500,000: 4%
• Between £2,500,001 and £5,000,000: 5%
• Over £5,000,001: 6%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: Bc4cb798-06ba-4017-b03e-62fa2f71fc8f
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: D6b20f60-421f-4b3e-891d-fd9c2654e0b1
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@digitalmodus.com. Tell them what format you need. It will help if you say what assistive technology you use.