ONLYOFFICE Docs Developer Edition
Secure collaborative online editors for for text documents, spreadsheets and presentations for integration in any web application written in any programming language. ONLYOFFICE is suitable for applications hosted in the cloud and on-premises and provides customization opportunities and White Label option.
Features
- set of professional document editing and formatting tools;
- two co-editing modes (real-time and paragraph-locking)
- real-time collaboration with comments, chat, change tracking and versions
- advanced document permissions: commenting, reviewing, filling forms, custom filtering
- form creation, filling, and export
- third-party plugins: translation, thesaurus, bibliography, YouTube videos, etc
- advanced security options: JWT, limited cache lifetime, E2E encryption
- free desktop and mobile applications
Benefits
- perfect MS Office format compatibility
- high-quality formatting
- seamless real-time collaboration
- intuitive tabbed interface
- flawless display of content regardless of browser
- full GDPR compliance
- scalability
- ready-to-use integration examples
- regular updates and professional tech support
Pricing
£4,765.14 a licence a year
Service documents
Request an accessible format
Framework
G-Cloud 13
Service ID
6 3 4 3 5 9 9 7 0 5 7 0 9 1 0
Contact
Ascensio System SIA
Konstantin Maistrenko
Telephone: +44 20 3287 1086
Email: sales@onlyoffice.com
Service scope
- Software add-on or extension
- Yes
- What software services is the service an extension to
- ONLYOFFICE Developer Edition can be integrated to any web application as a component to provide it with document editing and collaboration functionality and interface.
- Cloud deployment model
-
- Public cloud
- Private cloud
- Community cloud
- Hybrid cloud
- Service constraints
- No
- System requirements
-
- Linux or Windows server (specs listed in the documentation)
- PostgreSQL
- RabbitMQ
- NGINX (for Linux server)
- Redis
- Libstdc++6 (for Debian, Ubuntu and derivatives)
- Erlang (for Windows server)
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Within 1-2 days, excluding weekends
- User can manage status and priority of support tickets
- No
- Phone support
- No
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- WCAG 2.1 AA or EN 301 549
- Web chat accessibility testing
- We haven't done any web chat testing with assistive technology users ourselves.
- Onsite support
- No
- Support levels
-
Level 1: functionality consultation, minor bug reporting, general questions, pre-sale assistance
Level 2: major bugs that require specific knowledge and the assistance of the developer team
Both levels are included in the price of the solutions. - Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- We provide technical assistance by our Professional Services team, private demonstrations on request, complete user documentation available in our Help Center, and a variety of resources including our blog, video tutorials and webinars (live and on-demand).
- Service documentation
- Yes
- Documentation formats
- HTML
- End-of-contract data extraction
-
ONLYOFFICE doesn't store any personal or other data of the users except for the sales-related information about the client.
ONLYOFFICE Developer Edition doesn't store any user data itself, so there's no data to extract upon the end of the contract. - End-of-contract process
- Upon the expiry of the license, the customer loses access to the updates and the full support service. However, ONLYOFFICE Developer Edition is provided with a lifetime license and the access to the solution remains full until the customer decides to erase the software from their infrastructure.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Opera
- Application to install
- No
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- The mobile web version supports almost all features of the online editors.
- Service interface
- Yes
- User support accessibility
- None or don’t know
- Description of service interface
-
The service has a web interface that has a common design with most of the existing online office suites.
Element-wise, it is organized mostly through toolbars, buttons, fields, and texts. - Accessibility standards
- None or don’t know
- Description of accessibility
-
Of the EN 301 549 9 criteria for web, ONLYOFFICE supports the following items:
Non-text content
Use of color
Audio control
Contrast
Images of text
Keyboard
Page titled
Link purpose
Multiple ways
Headings and labels
Focus
Language
On focus
On input
Consistent navigation
Consistent identification
Error identification
Labels or instructions
Error suggestion
Error prevention
Parsing
Name, role, value
All other criteria stated in the chapter is not applicable. - Accessibility testing
- We have not done any testing with users of assistive technology.
- API
- Yes
- What users can and can't do using the API
-
ONLYOFFICE Document Server API is used to let the developers integrate the ONLYOFFICE Document/Spreadsheet/Presentation Editors into their own web sites and setup and manage the editors.
More information: https://api.onlyoffice.com/editors/basic - API documentation
- Yes
- API documentation formats
-
- Open API (also known as Swagger)
- HTML
- API sandbox or test environment
- Yes
- Customisation available
- Yes
- Description of customisation
- Admins can customize the interface appearance and change the set of features and availability of the solution to users and groups.
Scaling
- Independence of resources
-
ONLYOFFICE Developer Edition is an on-premise integrated service. There are limitations on the simultaneous connections within one instance applied in each pricing plan, while the way the service is affected by the users of the customer infrastructure depends on the customer's own measures.
See the information about limitations in the pricing plans:
https://www.onlyoffice.com/developer-edition-prices.aspx
Analytics
- Service usage metrics
- Yes
- Metrics types
-
Admins can access the metrics about the number of connections (i.e. editing sessions): average, maximum and per hour/day/week/month.
This is possible through a special local resource of the installation. - Reporting types
- API access
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Asset protection
- Knowledge of data storage and processing locations
- No
- Datacentre security standards
- Supplier-defined controls
- Penetration testing frequency
- Less than once a year
- Penetration testing approach
- In-house
- Protecting data at rest
- Other
- Other data at rest protection approach
- Data protection at rest is defined by a customer's infrastructure
- Data sanitisation process
- No
- Equipment disposal approach
- A third-party destruction service
Data importing and exporting
- Data export approach
- ONLYOFFICE Developer Edition doesn't store any user data itself, so there's no data to export.
- Data export formats
- Other
- Other data export formats
- No way to export any data (no data storage)
- Data import formats
- Other
- Other data import formats
- No way to import any data (no data storage)
Data-in-transit protection
- Data protection between buyer and supplier networks
- Other
- Other protection between networks
- ONLYOFFICE Developer Edition is completely independent.
- Data protection within supplier network
- Other
- Other protection within supplier network
- Not applicable
Availability and resilience
- Guaranteed availability
- Data availability is defined by a customer's infrastructure
- Approach to resilience
- Resilience is defined by a customer's infrastructure
- Outage reporting
- ONLYOFFICE cannot detect, observe and report outages happening on customer's infrastructure because ONLYOFICE Developer Edition is independent.
Identity and authentication
- User authentication needed
- No
- Access restrictions in management interfaces and support channels
-
Access can be restricted in the ways determined by a solution in which ONLYOFFICE Developer Edition is implemented.
The available selection of access control settings:
- Restriction of access to ONLYOFFICE editors;
- Restriction of certain operations with documents;
- JWT;
- Limitation of the cache lifetime. - Access restriction testing frequency
- At least every 6 months
- Management access authentication
- Other
- Description of management access authentication
- The authentication is performed on the side of the customer's solution.
Audit information for users
- Access to user activity audit information
- No audit information available
- Access to supplier activity audit information
- No audit information available
- How long system logs are stored for
- User-defined
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- No
- Security governance approach
-
ONLYOFFICE Developer Edition is completely independent bacause it is operated on the premises of the customer.
Regular security testing is made to spot possible vulnerabilities in the new releases and eliminate them within a reasonable time period. - Information security policies and processes
-
ONLYOFFICE sticks to data minimalism and transparency of all procedures with user data. ONLYOFFICE undergoes regular security testing and provides all necessary information about the status of possible vulnerabilities.
Data security at rest and in transit is warranted by a customer organization.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- We run mandatory tests in-house by a QA Department when preparing each version of the software/component to the final release. Upon discovery of any possible bug, we assure the timely fix. This approach includes both proactive and reactive responses.
- Vulnerability management type
- Undisclosed
- Vulnerability management approach
-
We assess potential threats via a variety of in-house testing activities. The patches are released within a period from 1 working day to one month, depending on the nature of the discovered issues. This class of issues is given a top priority under any circumstances.
The information about potential threats is obtained from both the known practice and routine testing procedures. - Protective monitoring type
- Undisclosed
- Protective monitoring approach
- We offer convenient ways of reporting any potential compromises to assure that the issue is discovered and tackled in a timely manner. ONLYOFFICE does not have access to the activity on the instances, so there is no way to audit the potential compromises directly. We assure immediate response to the issues via communicating through the problem with the technical team of each customer.
- Incident management type
- Undisclosed
- Incident management approach
-
The existing support system is the main means of directly reporting the incidents to the ONLYOFFICE Professional Services team.
ONLYOFFICE has a pre-defined process for dealing with common issues and the events related to the possible expected behavior.
Secure development
- Approach to secure software development best practice
- Supplier-defined process
Public sector networks
- Connection to public sector networks
- No
Social Value
- Wellbeing
-
Wellbeing
ONLYOFFICE offers cloud solutions for free for non-profit organizations and schools in its progam for supporting education and socially important initiatives.
Pricing
- Price
- £4,765.14 a licence a year
- Discount for educational organisations
- No
- Free trial available
- Yes
- Description of free trial
-
The free 30-day trial includes:
On-premise installation of the software with the ability to integrate and test it;
Complete functionality;
Limitation by 20 users. - Link to free trial
- https://www.onlyoffice.com/developer-edition-request.aspx