Tatonsy Consulting

Oracle Cloud HCM business analysis and business processes re-engineering services

Supporting our client's implementation or transition to any Cloud HCM by studying your strategy, pain points and business processes defining your real requirements (functional and non-functional). We ensure the delivery of your stakeholder expectations through requirements analysis, user experience design and strategy alignment.

Features

• Define business and project objectives
• Identify and manage stakeholders
• Bridge the gap between business and IT
• Manage information gathering workshops, meetings and interviews
• Manage interactive design sessions, presentations and training sessions
• Model business processes using context diagrams and flowcharts
• Apply statistical process controls (SPC) to assess and improve processes
• Manage the traceability matrix
• Assist in product testing and UAT test cases
• Manage journeys, epics and their mapping to the user stories

Benefits

• Optimising business performance and reducing business risk
• Leveraging the capabilities of your IT systems and assets
• Delivering functional and technical fit at the optimum price point
• Increasing employees efficiency, engagement and mobility
• Maximising systems usability, inclusion and diversity
• Increasing data quality, governance and insight capabilities
• Maximising end-to-end systems and data security
• Conforming to data protection acts and directives
• Ensuring smooth transition from
• Maximising learning and adoption

£225 to £1,495 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tamer.eltonsy@tatonsy.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

634707075567991

Contact

Tamer El-Tonsy
+441926339837
tamer.eltonsy@tatonsy.com

Planning

• Planning service: Yes
• How the planning service works: PREPARE PHASE; The purpose of this phase is to provide the initial planning and preparation for the project. In this phase, the project is started, plans are finalised, project team is assigned, and work is under way to start the project optimally.; Prepare Phase Activities:; • Define project goals, a high-level scope, and a project plan; • Identify and quantify business value objectives; • Best Practices Installation; • Establish project standards, organisation and governance; • Define roles and responsibilities for the project team; • Validate the project objectives; • Establish project management, tracking, and reporting mechanisms for value delivery; • Begin self-enablement and client initial training; • Receive and access the cloud Demo environment; • Kick off the project
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Oracle Global Human Resources
  • Oracle Trasnactional Business Intelligence (OTBI)
  • Oracle Absence Management
  • Oracle Global Payroll
  • Oracle Workforce Compensation
  • Oracle Benefits
  • Oracle Career and Succession Planning and Talent Review
  • Oracle Learning Management
  • Oracle Recruitment and Sourcing
  • Oracle Cloud Integration, Development and Analytics services

Training

• Training service provided: Yes
• How the training service works: Familiarise clients with the new system and its business benefits: • (Re)define clients' strategy and learn about the system business processes and analytics capabilities. The System Strategy Workshop works out potential customer-specific roadmap options. • A trial system provisioned to support impact evaluation. • Providing end-user training on the configured-system and processes (instructor-led training, online and recorded sessions) Creating job-aids and context-sensitive help files (HTML/Videos).
• Training is tied to specific services: Yes
• Services the training service works with:
  • Oracle Cloud HCM (all modules)
  • Oracle Trasnactional Business Intelligence (OTBI)
  • Oracle eBS HCM (all modules)
  • Oracle Cloud Development
  • Oracle Cloud Integration
  • Oracle eBS HCM Technical Foundation
  • Oracle Analytics Cloud

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality management is the process of ensuring that the quality expectations are achieved. It encompasses all activities that implement the Project Quality Plan.; ; Examples of quality expectations are: Requirements Clarity, System Performance, Data Accuracy, Process Practicability, System and Data Security, System and Data Compatibility, System Reliability, Maintainability, Expandability and Flexibility.; ; We adopt Test Driven Development (TDD), Behavioural Driven Development (BDD) and the V-Model as our standards for implementation/development life cycle. ; This means each deliverable is verified, validated and tested to identify problems as early as possible. ; Verification (doing it the right way) checks a deliverable is correctly derived, internally consistent, the output and the process conform to the standards, and is performed by inspecting and reviewing. ; Validation (doing the right thing) checks output deliverable is in scope, satisfy the requirements specified in previous stage, contributes to intended benefits, without side-effects, and is performed by inspecting, simulating, or prototyping. ; Testing (Right things working right) checks that a specification is properly implemented, meets the business and performance requirements, and is performed by executing the application and/or the custom code. ; ; We guide our clients through all verification, validation and testing tasks.; Our performance testing services include capacity, load, stress, scalability and volume testing.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST
  • Other
• Other security testing certifications:
  • Certified in Risks and Information Systems Control (CRISC)
  • Certified Information Systems Auditor (CISA)
  • Certified Data Privacy Solutions Engineer (CDPSE)
  • Certified Information Systems Security Professional (CISSP)
  • Certified Information Security Manager (CISM)

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: - Liaise between functional areas and the Help desk to troubleshoot problems/answer questions - Track business analysis effectiveness by getting feedback from the end users - Prioritise changes to the BA documents, training delivery and material.; - Apply statistical process controls (SPC) to continuously assess and improve processes effectiveness and consistency (e.g. cost, waste, hours taken, overall delivery lead time, percentage delivered on time, quality, accuracy and employee satisfaction)

Service scope

• Service constraints: User support services are available during the implementation, transition, training, deployment and the cool-off phases. Post Go-Live support requires a separate agreement to cover for additional testing and collaboration systems licensing.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our Support Levels:; • Priority 1 Severe: within 30 minutes ; • Priority 2 Major: within 2 hours; • Priority 3 Moderate: within 8 hours; • Priority 4 Minor/Nominal: within 24 hours; • Priority 5 Enhancement/Change Requests: 1 week; ; Standard times are Mon-Fri 9 am till 5 pm however this can be tailored up to 24*7 service availability as required by the buyer.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: We use Skype and Atlassian Jira as our support and chat environment. ; Skype Accessibility features can be found in this URL: https://support.skype.com/en/faq/FA12371/what-accessibility-features-are-available-for-skype; Atlassian Jira accessibility features can be found in this URL:; https://www.atlassian.com/accessibility
• Support levels: We provide support during the implementation phases and in transition. Post go-live support is at extra cost and per agreement to cover for the additional licensing to our support system.; Our Support Levels: ; • Priority 1 Severe: within 30 minutes ; • Priority 2 Major: within 2 hours ; • Priority 3 Moderate: within 8 hours ; • Priority 4 Minor/Nominal: within 24 hours ; • Priority 5 Enhancement/Change Requests: 1 week Standard times are Mon-Fri 9 am till 5 pm however this can be tailored up to 24*7 service availability as required by the buyer.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications:
  • Certified in Risk and Information Systems Control™ (CRISC)
  • Certified Data Privacy Solutions Engineer™ (CDPSE™)
  • Oracle Cloud Infrastructure 2021 Architect Associate
  • Oracle Cloud Infrastructure Foundations 2021 Associate

Social Value

• Fighting climate change:

  Fighting climate change

  *Deliver additional environmental benefits in the performance of the contract including working towards net zero greenhouse gas emissions ; - Conducting pre-contract engagement activities with a diverse range of organisations in the market to support the delivery of additional environmental benefits. ; - Collaborative working with the supply chain to deliver additional environmental benefits, including working towards net zero greenhouse gas emissions. ; - Delivery of additional environmental benefits by financing creation of new green spaces such as the installation of green walls or rooftop gardens. ; ; *Influence staff, suppliers, customers and communities through the delivery of the contract to support environmental protection and improvement ; - Delivery of the contract to support environmental protection and improvement. ; - Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it. For example, training and education to influence behaviour to reduce waste and use resources more efficiently in the performance of the contract, or providing volunteering opportunities for our workforce.
• Covid-19 recovery:

  Covid-19 recovery

  *Employment, retraining and return-to-work opportunities for those left unemployed by COVID-19; -Develop and implement recruitment practices and employment conditions, such as the five foundational principles of quality work set out in the Good Work Plan (e.g. fair pay, participation and progression, voice and autonomy).; -Providing career advice, for example mentoring, mock interviews, CV advice and careers guidance.; -Offering work experience opportunities such as pre-employment courses, paid/unpaid student placements, or paid internships of six weeks or more.; ; *Involving stakeholders/users in services design, or community-led initiatives, for example improving transport links or reducing loneliness.; -Being responsive and adaptable to the results of any community consultation or engagement.; -Activities taken to raise awareness or take action delivering the outcome based on the identified community’s needs, for example raising awareness (staff, suppliers or community) of how to operate or use services safely.; -Supporting organisations and businesses to recover including new ways of working to deliver services; ; *Plans and actions encouraging new entrants to the market or supply chain, for example communicating opportunities related to the contract openly to reach a diverse supplier audience or learning and development opportunities to start ups to tender for subcontracts.; -Collaborative working arrangements with organisations and new/growing businesses as part of the supply chain, such as co-designing services.; ; *Investing in the physical and mental health and wellbeing of the contract workforce, such as implementing the 6 standards in the Mental Health at Work commitment; -Measuring staff’s physical and mental health and wellbeing engagement regularly and adapting to any changes in the results.; -Improving workplace conditions supporting COVID-19 recovery effort including effective social distancing, remote working, and sustainable travel solutions; ; *Engaging the contract workforce in deciding workplace conditions, such as effective social distancing, remote and flexible working, and awareness raising on health and wellbeing, including loneliness and isolation.
• Tackling economic inequality:

  Tackling economic inequality

  *Entrepreneurship, growth and business creation in the contract supply chain; -Grow diversity in the supply chain and contract community, including SME and VCSE participation and new business creation.; -Engagement with potential suppliers, prior to awarding subcontract, e.g. advertising upcoming opportunities and meet-the-buyer events.; -Structuring selection process encouraging new and growing businesses.; ; *Employment in relation to the contract; -Implementing recruitment practices and employment conditions, e.g. the Good Work Plan attracting qualified diverse candidates, minimising turnover and improving productivity.; -Providing careers advice, mentoring, mock interviews and CV advice, and opportunities for in-work progression and career development into skills-shortage or high-growth areas.; -Offering work experience opportunities ; ; *Education and training relevant to the contract; -Supporting training schemes addressing skill-gaps. ; -Supporting sector-related skills growth e.g. career-talks, curriculum support, literacy support, safety talks and volunteering.; -Delivering apprenticeships, traineeships and placement opportunities (Levels 2 and 3). ; ; *Diversifying the supply chain ; -Engaging diverse-range of businesses before contract-awarding and during the contract term.; -Advertising supply chain opportunities openly and ensuring accessibility to all.; -Structuring fair supply chain selection process encouraging participation by all.; ; *Supporting innovation and disruptive-technologies throughout the supply ; -Driving innovation and disruptive-technologies, green-technologies, efficiency and quality delivering lower-cost and/or higher-quality services.; -Outcomes-based specifications inviting alternative/innovative approaches to be proposed and developed.; ; *Developing new tendering methods to modernise delivery and increase productivity; -Developing conductive, scalable, future-proofed tendering methods to modernise delivery and increase productivity; ; *Collaborating with the supply chain in contract delivery ; -Managing supply chain relationships, collaboration, fairness and responsibility, e.g. providing services co-design and creation, training and education, and secondment and volunteering opportunities.; Identifying and managing cyber security risks in the delivery of the contract; -Identifying and building supply chain resilience against cyber security risks and raising cyber security awareness.; -Commitment to adopting required technical standards and best practice, e.g. ISACA and ISC2 best practices.
• Equal opportunity:

  Equal opportunity

  *Increase disabled people representation in the contract workforce; -Inclusive and accessible recruitment practices, and retention-focussed activities, providing equal opportunities for disabled people, such as becoming a Disability Confident; ; *Support disabled people upskilling/reskilling relevant to the contract, including through training schemes ; -Offering inclusive development opportunities for disabled people, e.g. offering a range of quality opportunities with routes of progression, e.g. placements, students supported into higher-level apprenticeships.; -Public health and wellbeing reporting following the Voluntary Reporting Framework.; ; *Demonstrating action identifying and tackling inequality in employment, skills and pay in the contract workforce; -Applying inclusive and accessible recruitment practices, and offering quality opportunities with progression routes (e.g. placements and students supported into higher-level apprenticeships); -Time-bound action plans ensuring workforce that proportionately reflects its communities at every level. (e.g. including women or others with protected characteristics) in recruitment shortlists, promotions, and regular equal-pay audits.; ; *Supporting in-work progression for disadvantaged or minority groups; -Inclusive and accessible development practices, including those provided in the Guide for line managers advising on recruiting, managing and developing people with disability/health-condition.; -Measures supporting in-work progression and moving into higher paid-work by developing new skills, such as skill-based recruitment assessment, and jobs at all levels open to flexible-working from day-one for all workers.; ; *Demonstrating action identifying and managing modern slavery risks in the contract delivery, including in the supply chain; -Ensuring contract workforce has access to an independent democratic trade union/representation, and access to grievance mechanisms to report incidents or suspected incidences of modern slavery through whistleblowing and reporting.; -Applying policies and practices in the contract, such as pre-employment checks, mitigating and managing modern slavery risks.; -Influencing staff, suppliers, customers, communities, stakeholders, etc. with respect to modern slavery risks, including campaigns, websites, social media, posters, training, events, and charities.
• Wellbeing:

  Wellbeing

  *Support health and wellbeing in the workforce; -Inclusive and accessible recruitment practices, development practices and retention-focussed activities including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition.; -Investing in the physical and mental health and wellbeing of the contract workforce, e.g. implementing the six standards in the Mental Health at Work commitment, and outlining plans to engage the contract workforce in deciding the most important issues to address.; -Methods to measure staff engagement over time and adapt to any changes in the results.; ; *Influencing support for health and wellbeing; -Measures to raise awareness or increase the influence of staff, suppliers, customers, communities and/or any other appropriate stakeholders to promote health and wellbeing, including physical and mental health, for example through engagement, co-design/creation, training and education, partnering/collaborating and volunteering.; ; *Collaborate in codesign and delivery; -Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract.; -Methods for engaging with different parts of the community to inform decisions, strategy and projects, such as engagement events, awareness campaigns and outreach activities.; -Measures for making facilities used in the delivery of the contract available for community groups, education or training.; -Support to community-led initiatives relevant to the contract, such as reducing loneliness, helping with English language proficiency, and helping meaningful social mixing among people with different backgrounds.; -Employee volunteering schemes applicable to the contract workforce.; ; *Influence to support strong, integrated communities; -Measures to raise awareness or increase the influence of staff, suppliers, customers, communities and stakeholders to promote strong, integrated communities, for example through engagement, training and education, partnering/collaborating and volunteering.

Pricing

• Price: £225 to £1,495 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tamer.eltonsy@tatonsy.com. Tell them what format you need. It will help if you say what assistive technology you use.