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2MG SOLUTIONS LTD

Telehealth Delivery Service

2 MG Solutions transforms how care teams communicate and coordinate patient care. Leveraging its robust feature set (video, audio clips, images, monitor/ai integrations, messaging etc.) to capture and exchange information. We unite distributed care teams within and across organisations for the triage, transport, and treatment of patients as events evolve.

Features

  • Ensures patient data confidentiality and compliance through advanced security measures.
  • Adjusts for rising patient volumes and diverse data securely& efficiently.
  • Allows for ongoing refinement based on usage and effectiveness data.

Benefits

  • Accommodates growing demands without performance degradation.
  • Ensures consistent operation, boosting user confidence and system adoption.
  • Protects patient data and ensures adherence to healthcare regulations.
  • Integrates seamlessly with existing systems, reducing administrative burden.
  • Extends healthcare services to remote or underserved areas.

Pricing

£250 to £650 an instance a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@2mgsolutions.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

6 3 4 8 3 8 2 6 2 0 9 6 5 8 4

Contact

2MG SOLUTIONS LTD Marcin Glanc
Telephone: 020 3878 3900
Email: sales@2mgsolutions.com

Planning

Planning service
Yes
How the planning service works
2MG Solutions designs and plans services to allow the delivery to meet business requirements in a controlled, but collaborative and innovative way. As part of this service, we work with our clients to collect requirements; develop a detailed design for the capability (including discovery stage, the people, process, technology and data components); select appropriate tools and develop an implementation plan.
Our Planning services include an onsite/remote assessment to determine the most appropriate solution. This service is delivered via our dedicated experts to support our clients in the implementation of Cloud-based Services and Digital Transformation. Approach: business and technology requirements gathering, service design and alerting pathways, resource plan and schedule, implementation and testing.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
2MG Solutions typically adopt a model where they are integrated into the operational team to ensure the implementation lifecycle is adhering to operational processes in a specific organisation. Our approach is aimed to maximise training, train the trainer and knowledge transfer across the lifecycle, typically ending in an operational acceptance testing and formal handover process with an option for early life support.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
2MG Solutions provides expert migration services to review, assess, and evaluate cloud solutions and the best options to migrate to a cloud environment from the current IT-ecosystem. As part of the migration process our specialist consultants will complete a discovery and assessment with clients to define requirements and provide a detailed overview of the steps needed for the process to be successful. Specialist consultants can also assist in performing gap/risk analysis on your current IT-infrastructure setup ensuring that the migrations performed minimise outage times and ensure business continuity for your applications.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
QAT testing is included in the service. UAT testing is coordinated with users nominated by customers.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • CREST
  • Other
Other security testing certifications
CEH EC-Council

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Custom addition to the service, individually agreed with each customer

Service scope

Service constraints
-

User support

Email or online ticketing support
Email or online ticketing
Support response times
Custom element of the service, individually agreed with each customer.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Individually agreed with each customer depending on the level of service purchased.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
NQA
ISO/IEC 27001 accreditation date
05/04/2022
What the ISO/IEC 27001 doesn’t cover
-
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Telehealth services by 2MG Solutions reduce the need for patients to travel to healthcare facilities, thereby decreasing carbon emissions associated with transportation. By promoting remote consultations and monitoring, telehealth contributes to environmental sustainability efforts by reducing the carbon footprint of healthcare delivery.

Covid-19 recovery

Telehealth plays a crucial role by enabling healthcare providers to deliver essential services remotely, reducing the risk of virus transmission and supporting healthcare delivery during lockdowns. As the UK continues its recovery efforts, telehealth remains instrumental in maintaining access to healthcare while minimising the spread of infectious diseases.

Tackling economic inequality

Telehealth services provided by 2MG Solutions address economic inequalities in healthcare access by providing remote consultations and monitoring, which are particularly beneficial for individuals in underserved or rural areas with limited access to traditional healthcare services. By overcoming geographic barriers and reducing travel costs, telehealth promotes equitable access to healthcare for all individuals, regardless of socioeconomic status.

Equal opportunity

Telehealth removes barriers to healthcare access by offering remote consultations and monitoring, making it easier for individuals with disabilities, mobility issues, or other challenges to receive timely and convenient care. By providing flexible and accessible healthcare options, telehealth promotes equal opportunity for all individuals to access high-quality healthcare services.

Wellbeing

Telehealth services improve patient well-being by providing convenient access to healthcare professionals, reducing wait times for appointments, and enabling patients to receive care in the comfort of their own homes. By facilitating early intervention, continuous monitoring, and proactive management of health conditions, telehealth supports patient wellbeing and enhances overall health outcomes.

Pricing

Price
£250 to £650 an instance a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@2mgsolutions.com. Tell them what format you need. It will help if you say what assistive technology you use.