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INFOSYS LIMITED

EdgeVerve-AI Next Platform

EdgeVerve’s AI Next offers a robust, flexible, and responsible platform to orchestrate multi-agent AI workflows, enhance shared services, automate document-heavy processes, and enable AI-first transformations at enterprise scale.

Features

  • Unified AI Workspace – Central hub for models and workflows
  • Scalable Infrastructure – Elastic compute for high-performance AI deployments
  • Multi-Model Support – Integrate diverse AI models across applications
  • Automated Pipelines – Automates training, testing, and deployment tasks
  • Real-Time Analytics – Instant insights via advanced monitoring dashboards
  • Secure Data Handling – Encryption and compliance for sensitive datasets
  • Low-Code Interface – Rapid AI development without extensive coding
  • Collaboration Tools – Shared workspaces for team co-creation
  • API Integrations – Seamless connectivity with enterprise systems and apps
  • Continuous Learning – Adaptive models improve accuracy with feedback

Benefits

  • Enables faster enterprise-wide AI adoption and scaling
  • Connects people, processes, data for unified workflows
  • Reduces errors and speeds up business processes significantly
  • Automates repetitive tasks, freeing time for strategic work
  • Scales seamlessly during peak demand periods globally
  • Vendor-agnostic approach ensures flexibility and future readiness
  • Composable architecture lowers infrastructure and maintenance costs
  • AI copilots simplify workflow creation for non-technical users
  • Enterprise-grade security and proactive monitoring protect data integrity
  • Agentic AI drives value-centric automation across functions

Pricing

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukps@infosys.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

6 3 4 8 7 8 1 3 4 0 3 4 1 9 3

Contact

INFOSYS LIMITED Peter Gill
Telephone: +44 7391393866
Email: ukps@infosys.com

About your service

Service categories

PaaS

AI Platforms

  • AI software services

Service scope

Service constraints
No. AI Next Platform is a proprietary software meant to automate business processes using AI. It can seamlessly work without any restrictions or constraints, irrespective of the maintenance/ support limitations
System requirements
  • Modern Web Browser – Latest Chrome, Edge, or Firefox supported
  • Stable Internet Connection – Minimum 10 Mbps for smooth performance
  • Operating System – Windows 10+, macOS 11+, or Linux supported
  • Processor – Quad-core CPU, 2.5 GHz or higher recommended
  • RAM – Minimum 8 GB for optimal multitasking
  • Storage Space – 2 GB free disk space required
  • GPU Acceleration – Recommended for heavy AI visualization tasks
  • JavaScript Enabled – Required for interactive and dynamic content
  • Secure Environment – HTTPS and firewall settings for safe exchange
  • Updated Drivers – Latest graphics and network drivers required
Cloud deployment model
  • Public cloud
  • Private cloud

User support

Email or online ticketing support
Yes, at extra cost
Support response times
The ticket response time depends on the SLA agreed as per the MSA signed between both the parties. Typically its on business days (8*5). Only high priority tasks are handled on weekends
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
We provide L2, L3 support which is post implementation support and L4 support which is product support.
The cost for the support levels is variable and depends on implementation scope, location of support, support coverage and timings, etc.
We provide both a technical account manager as well as support engineers for support.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
AINext helps users start:

Guided onboarding – Interactive walkthroughs and tooltips.
Quick-start resources – Docs, FAQs, video tutorials.
Easy setup – Default configurations and simple integrations.
Personalized tips – Role-based guidance and AI-driven suggestions.
Support – JIRA issues,community forums, in-app help.
Sandbox & samples – Safe environment with sample datasets.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
User data is never stored inside the AI Next Platform
End-of-contract process
The contract can encompass various aspects such as product license usage, implementation services, training, warranty and support. Depending on the requirements, clients can choose any or all of the above mentioned aspects. At the end of the contract, customers can choose to sign an extension or, all the aspects provided would cease.
Documentation accessibility standard
WCAG 2.2 AAA

Using the service

Web browser interface
Yes
Using the web interface
The AI Next platform can be set up and managed through its intuitive web interface. Key capabilities include:

Environment Configuration: Define compute resources, storage, and networking.
Integration: Connect to data sources and external systems.
Workflow Management: Build, deploy, and monitor AI pipelines via drag-and-drop tools.
Model Deployment: Publish models with API endpoints for easy integration.
Monitoring & Security: Real-time dashboards, alerts, and compliance controls.

The web interface ensures a streamlined, user-friendly experience for end-to-end AI lifecycle management.
Web interface accessibility standard
WCAG 2.2 A
Web interface accessibility testing
For the AI Next platform, accessibility testing was performed to ensure compliance with WCAG 2.1 and Section 508 standards
API
No
Command line interface
Yes
Command line interface compatibility
Linux or Unix
Using the command line interface
AI Next – Command Line Interface (CLI) Usage
Allowed:

Run supported AI Next commands and workflows.
Access help/documentation (--help).
Configure permitted settings and integrations.

Not Allowed:

Modify core system files or binaries.
Use unauthorized or admin-level commands.
Bypass security/compliance policies.
Execute unsupported or experimental features.

Scaling

Independence of resources
We ensure users aren’t impacted by other users’ demand through:

Multi-tenant isolation (logical & resource isolation per tenant/workload)
Rate limiting & per-tenant throttling to prevent noisy-neighbor effects
Dedicated & burstable capacity pools with auto-scaling across zones/regions
Per-tenant quotas (requests, compute, storage, concurrency)
Priority classes & QoS policies for tiered service levels
load balancing and failover
Resource governance (CPU/memory/GPU cgroup limits) and workload shaping
Real-time monitoring
Usage notifications
Yes
Usage reporting
  • Email
  • Other
Other usage reporting
Users are notified of nearing service limits through multiple channels, including:

Dashboard alerts (visual indicators and usage bars)
Email notifications for threshold breaches
Optimising consumption
Yes
Automatic scaling
Yes

Analytics

Infrastructure or application metrics
Yes
Metrics types
  • CPU
  • Memory
  • Network
  • Number of active instances
Reporting types
Reports on request
Resource tagging
Yes
FOCUS resource tagging
Yes

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 4.0)
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Other
Other data at rest protection approach
Complying with another standard
Encryption of all physical media
Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Yes
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
Data sanitisation type
Physical Destruction / Hardware containing data is completely destroyed

Backup and recovery

What’s backed up
  • Model Artifacts – Trained models, weights, and configurations
  • Datasets – Original, processed, and versioned training data
  • Pipelines – Workflow definitions for preprocessing and deployment
  • Experiment Logs – Metrics, hyperparameters, and training results
  • API Credentials – Securely stored keys for third-party services
  • User Profiles – Roles, preferences, and access permissions
  • Reports and Dashboards – Analytics outputs and visual configurations
Backup controls
Users control backups through configurable policies, including:

Selecting scope (projects, datasets, configurations)
Scheduling frequency and retention
Triggering on-demand backups
Choosing storage location
Role-based access ensures only authorized users can manage or restore backups.
Datacentre setup
Multiple datacentres with disaster recovery
Scheduling backups
Users contact the support team to schedule backups
Backup recovery
Users contact the support team
Backup and recovery
Yes
RPO/RTO
Yes

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Other
Other protection between networks
We protect data in transit between the buyer’s network and our network using multiple layers of security, including:

TLS 1.2/1.3 encryption for all data in transit
Mutual authentication (client and server certificates)
VPN or private connectivity options (e.g., IPsec tunnels, private peering)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
The cloud infra is provisioned in a High-Availability (HA) mode. This ensures that the solution is available 99% at all times
Approach to resilience
Not relevant as the solution is deployed on private cloud
Outage reporting
In case of outage, email notification would be sent to all concerned stakeholders

Identity and authentication

User authentication needed
Yes
User authentication
Multi-Factor Authentication (MFA)
Access restrictions in management interfaces and support channels
Users are authenticated through SSO with federated identity (OAuth/SAML), Multi-Factor Authentication (MFA), role-based access control (RBAC), and short-lived token-based sessions, backed by conditional access policies and continuous monitoring.
Access restriction testing frequency
At least every 6 months
Management access authentication
Multi-Factor Authentication (MFA)
Devices users manage the service through
Dedicated device on a segregated network (providers own provision)

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Our Information Security Policy framework is aligned to ISO 27001:2013 Information Security Standard .Best practices encompassing the core domains as below:
1. Security Governance
2. Security Management
3. Security Measurement and Improvement
4. Risk Management
5. Supplier Risk Management
6. Threat and Incident Management
7. Technical Security Management
8. Asset Management
9. People Management
10. System Access
11. Physical and Environmental Security
12. System Acquisition, Development and Maintenance
13. Operations Management
14. Networks and Communications

Operational security

Configuration and change management standard
Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Configuration and change management approach
Changes in scope of work such as additional requirements, changes to work in progress or for changes to deliverables demands a strong Change Management Governance. A Project Change Request will be generated when a proposed change affects the project plan, including but not limited to the following changes
• Functional Changes
• Technical Changes
• Design Changes
• Schedule Changes
• Budget Changes
• Contract Changes
• Infrastructure Changes
Change Management Process : Customer Program Manager would play role of a Change Initiator and would inform the Contractor team about the change(s) planned and expected delivery schedule for the same
Vulnerability management type
Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Vulnerability management approach
For applications, a comprehensive vulnerability management approach is taken where the applications are assessed using SAST (Static Application Security Testing), DAST(Dynamic Application Security Testing) and manual methodologies.
Penetration testing (PT) is conducted on sample internet facing infrastructure and applications by Information Security Group(ISG) as well as an independent external agency. Penetration Testing exercise is conducted every quarter on Corporate Critical Infrastructure & Applications on sampling basis. External agency is engaged every alternate quarters (once in 6 months) to perform the VA/PT, for remaining two quarters ISG performs the VA/PT
Protective monitoring type
Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Protective monitoring approach
We design and manage the infrastructure to align to a broad set of international and industry-specific compliance standards, such as ISO 9001, ISO 27001, HIPAA, SOC 2 etc. We also have the capability to align to country- or region-specific standards, including Australia IRAP, UK G-Cloud, and Singapore MTCS based on specific customer
Incident management type
Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
Incident management approach
Yes, pre-defined processes are followed for the common events. The incident can be reported by raising a ticket. In case of critical incidents, users can phone the support team to infrom about the incidents.

On successful resolution of the incident, the support team would provide a detailed report with a root-cause analysis, highlighting how the issue was fixed.
Post-quantum cryptography secure
Yes

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
Yes
Who implements virtualisation
Supplier
Virtualisation technologies used
VMware
How shared infrastructure is kept separate
From an AI Next perspective, when multiple organizations share the same infrastructure—such as a cloud platform or a multi-tenant AI system—the separation and security between them are achieved through several key mechanisms like:
1. Logical isolation -Virtualization & Containers,Namespaces
2.Network Segmentation
3.Identity & Access Management (IAM) - with RBAC policies,Authentication & Authorization.
4.Data Isolation-Separate Databases or Schemas, Encryption.
5.Compliance & Auditing-Compliance Frameworks: Standards like ISO 27001, SOC 2, and GDPR enforce strict isolation practices.

Energy efficiency

Energy-efficient datacentres
Yes
Description of energy efficient datacentres
Our datacentres comply with the EU Code of Conduct for Energy Efficiency by using efficient cooling systems, continuous PUE monitoring, renewable energy sourcing, server virtualization, and energy-efficient hardware lifecycle management.

Pricing

Discount for educational organisations
Yes
Free trial available
No

Discount

Provide your minimum discount applicable to your baseline prices
1.5%

Formula for calculating price of your services

Formula for calculating price of your services

Which of the core deployment models you intend to offer

  • Public Cloud
  • Private Cloud

Public Cloud - Formula for calculating price of your services


Total Cost
The Total Cost for a buyer's call off requirement in a Public Cloud Deployment
=
Baseline Pricing
Baseline pricing can be found in the pricing document attached with each offering
Baseline Pricing - Web link
https://www.infosys.com
-
Minimum Discounting
1.5%
+
Onboarding Activity
Onboarding costs may vary based on your specific requirements, please confirm with suppliers during the clarification process
+
Additional sources of cost
Any customised implementation service is needed
-
Additional sources of cost reduction
None

Private Cloud - Formula for calculating price of your services


Total Cost
The Total Cost for a buyer's call off requirement in a Private Cloud Deployment
=
Baseline Pricing
Baseline pricing can be found in the pricing document attached with each offering
-
Minimum Discounting
1.5%
+
Onboarding Activity
Onboarding costs may vary based on your specific requirements, please confirm with suppliers during the clarification process
+
Additional sources of cost
Any customised implementation service is needed
-
Additional sources of cost reduction
None

Mandatory certifications

Mandatory certifications

Are you are bidding to offer IaaS and/or PaaS as a reseller or are you in sole control of the infrastructure

Reseller

Cloud service suppliers you intend to resell with evidence

Organisation 1

Organisation name

Oracle Corporation

Website address/upload for organisation

Website address

Website address

https://www.oracle.com/uk/partner/infosys/

ISO 9001 certification

Provided

ISO 27001 certification

Provided

ISO 20000-1 certification

Provided

Are you reliant on the Cloud Service Provider for some accreditations

Yes

Cyber Essentials

Do you have a Cyber Essentials Plus certificate?
No
Alternative
In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies, by the date of framework award.

Non-mandatory Standards and certifications

ISO 28000:2022 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
  • SSAE 18/ISAE 3402 SOC 1 Type II
  • CMMI 2.0
  • ISO 22301:2019
  • ISO 42001:2023

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukps@infosys.com. Tell them what format you need. It will help if you say what assistive technology you use.