OCF LIMITED
OCF - Cloud Native Qumulo
Cloud Native Qumulo is a software-defined, scale-out file data platform built for public cloud. It delivers high-performance unstructured storage with elastic scaling, multi-protocol access, real-time analytics and enterprise features, managed via a cloud control plane across AWS, Azure and hybrid environments.
Features
- Elastic scale-out - file storage grows and shrinks on demand
- Native deployment - AWS, Azure, GCP using cloud instances
- High-performance file access for analytics, media, and AI workloads
- Multi-protocol support - (SMB, NFS, S3) on a single platform
- Cloud-based control plane - for centralised management
- Real-time analytics - visibility into file system usage
- Data Protection - Policy-based snapshots and replication
- Security - Encryption in transit/at rest using cloud-native services
- High availability across availability zones
- PAYGO - Consumption-based licensing aligned to cloud economics
Benefits
- Snapshots - Instantly retrieve data from point-in-time backups.
- Multi-protocol support - Windows and Linux access same files.
- Cloud Data Fabric - Make data available without copying
- Global Namespace - All data under one filesystem, avoiding silos.
- Elastic performance - Use capacity and performance independently.
- Private access - CNQ directly connected to your private network
- Platform agnostic - Cloud, on-prem, or edge share Global Namespace.
- Realtime Analytics - View busiest files, folders, users, and computers.
Pricing
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Tenders@ocf.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
6 3 4 9 8 0 3 9 7 6 5 3 3 3 3
Contact
OCF LIMITED
Megan Stroud
Telephone: 0114 257 2200
Email: Tenders@ocf.co.uk
About your service
- Service categories
-
Cloud Support Services
Managed Cloud
Managed Private Cloud
- Managed Private IaaS
Managed Public cloud
- Managed Public IaaS
Managed Hybrid Cloud
- Managed Hybrid IaaS
Service scope
- Service constraints
- No constraints.
User support
- Email or online ticketing support
- Yes
- Support response times
- 30 minutes for critical issues like an outage, or data unavailable, e.g. if cluster is unavailable, down or there are not enough nodes up to form a quorum.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Yes
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- Customers access support via the Qumulo portal, with real-time help available through Slack or Microsoft Teams (which provide standard accessibility features) for instant communication with support engineers.
- Web chat accessibility testing
- Qumulo has not conducted formal assistive technology testing. Users accessing chat via Slack or Microsoft Teams benefit from the accessibility features built into those platforms, such as screen reader support and keyboard navigation.
- Support levels
-
Qumulo Cloud Subscription Support, included with a Qumulo software subscription, provides customers with ongoing technical assistance and updates. It includes:
• Access to Qumulo Care/Customer Success team via phone, email, Slack (real‑time communication with experienced engineers) for troubleshooting and guidance.
• 24×7 global support for high‑severity issues, and 24×5 support across channels for lower severity levels.
• Proactive cloud‑based monitoring that detects issues and enables the support team to respond or alert you before impact.
• Access to all new software releases and feature updates included with the subscription.
• Online support portal (Qumulo Care) and knowledge base with documentation and case tracking.
• Severity‑based response and diagnosis for technical problems with your Qumulo environment.
• A Dedicated Customer Success Manager (CSM) who is your strategic partner throughout the entire lifecycle of your Qumulo deployment. They work closely with your team to ensure you fully leverage the platform’s capabilities, accelerate adoption, and drive value from your investment. - AI chatbot
- No
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Qumulo
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Developed Vetting (DV)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £1,200.00 | |
| Technical architect | £1,300.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £2,500.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data scientist | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior machine learning engineer | £2,500.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| End user computing engineer | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service manager | £1,500.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Infrastructure operations engineer | £1,700.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Citation ISOCertification Limited
- ISO/IEC 27001 accreditation date
- Saturday 21 December 2024
- What the ISO/IEC 27001 doesn’t cover
- OCF Limited has determined the scope of the Information Security Management System and this is recorded on the ISO 27001:2022 Certificate as follows: 'The design, build, deployment and support of high performance compute, storage, cloud and AI solutions to all sectors'. Activities outside of this scope are not covered by the certification.
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- British Assessment Bureau Limited
- ISO 9001 accreditation date
- Friday 19 September 2025
- What the ISO 9001 doesn’t cover
- OCF Limited has determined the scope of the Quality Management System to cover the provision of IT solutions and related services designed to add value to clients’ businesses through the use of innovative technology, highly skilled personnel, effective project management, and strong partnerships with leading IT vendors. Activities outside of this scope are not covered by the certification.
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 0ee0256a-ccf2-4edb-9079-046e14f12f56
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
- Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at Tenders@ocf.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.