Runibex Technology
Web Site Management, E-commerce and Online Services on Cloud
Runibex, as an owner of its own proprietary e-commerce platform, architects, designs, builds, deploys, modernises, runs, and manages static or non-static websites and e-commerce platforms on cloud. Between the multiple options to migrate and run your platform on Cloud, we optimise your build-up according to your targets, goals, and constraints.
Features
- Discovery/analysis of cloud compatibility and opportunities for websites
- Business case development for cost optimisations and cost savings
- Best Practices and Architectures forWebsites and e-commerce platforms
- Agile, incremental implementation and transition to minimise service disruption
- Configuration, build and integration Cloud SaaS services
- Modern user experience with responsive, various compatible frameworks
- 24/7 or 9/5 Full Support Services
- Technology agnostic i.e. SAP Hybris, NGI, Magento et.al.
- Upgrade from legacy E-Commerce, Website, procurement solutions
Benefits
- Security: maintains applications and services on supported versions
- Cloud strategy: alignment to cloud-first strategy and investment
- User experience: compatibility with latest browsers and user expectations
- Cost savings: reduce cost of legacy support and infrastructure
- Improve stability: benefit from managed cloud platforms and monitoring
- Innovation: introduce latest cloud service capability
- Improve performance: leverage scale and flexibility of the cloud
- Optimised processes: refactor processes to meet latest user/business needs
- Focus on business needs while production and deployment are validated
Pricing
£550 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at corporate@runibex.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
6 3 5 3 2 7 4 7 4 2 3 2 4 7 3
Contact
Runibex Technology
Fatih Ozbagriacik
Telephone: +44 7748268421
Email: corporate@runibex.com
Planning
- Planning service
- Yes
- How the planning service works
-
Our managed services are available for the Modernisation and optimisation on AWS services. We first conduct a research and study to Identify - scope, terms of reference, roles and responsibilities, environment, outcomes, checkpoints, timescales, constraints, issues and risks.
For the migration or build-up phase, we deliver discovery, architecture, design, and realisation. Within the project management, we plan the migration, build-up and managed services with all details.
Preliminary to all activities, we work together with our clients to form and understand their cloud transformation roadmap and presence. we address the deliverables to the services available on Cloud. we may perform a PoC whenever needed. - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- AWS
- Azure
Training
- Training service provided
- Yes
- How the training service works
- We provide a remotely delivered onboarding technical training for our clients before the start of Managed services. This training includes basics of the work we deliver, the change and incident management platforms that the clients are going to use, console operations and AWS tools if needed/requested.
- Training is tied to specific services
- Yes
- Services the training service works with
-
- AWS
- Azure
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- A project phase is performed either for migration or new build-up; which is priced seperately than managed services. The discovery is initial for all projects to understand the current status, the desired architecture, constraints and interdependencies. we then solidify the architecture design with our clients, and realisation phase of the project is delivered. Also, for managed services, the details and the SLAs are determined with or within this onboarding project.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- AWS
- Azure
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We deliver managed services for environments on AWS. We provide monitoring, alert services and routine system checks with reports to ensure technical health assurance. For migration projects, tests and evaluation are indispensable parts of the project plan before going live.
Security testing
- Security services
- Yes
- Security services type
-
- Security design
- Security incident management
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We provide Managed Services for AWS environments and related software on AWS platform. These services include change and incident management, service desk, monitoring and health checks, application support, maintenance, automations for AWS. We provide levels of SLAs for differentiating needs.
Service scope
- Service constraints
-
We provide our Managed Services remotely otherwise agreed. The actual migration of services is delivered remotely otherwise required and agreed. Our services are designed and delivered for SAP on AWS.
We do not provide SAP modular functional consultancy within the scope of these services.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Support response times
Response times depend on the SLAs prepared accordingly customer requirements. Incidents are handled in line with the severity and the type. Our maximum SLA extends to 24/7 and does not change in weekends or holidays and our top severity response time in 15 mins. We either provide 9/5 type of support which we handle incidents on office hours or 24/7 at maximum. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- Accessible through our website
- Web chat accessibility testing
- None
- Support levels
- Support levels depend on the SLAs prepared according to customer requirements. For incident management, we operate on response times and resolution times which we tune in the SLA aligned with customer requirements. We provide our services on 4 levels of Severity. We provide 24/7 or 9/5 services per request. We appoint a Services Manager for our customers.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- None
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
we influence our staff, suppliers, customers, and communities through the delivery of our contracts to support environmental protection and improvement. We specifically work on electric vehicle projects to influence widespread applications.
We are applying the “reduce, reuse, and recycle” motto to every facet of our business and decision-making processes. We are always opting for reducing and reusing first, as these practices skim the excess. When there’s no reusable alternative or reusing simply doesn’t work for us, we employ recycling processes that are in place.
Our practices include:
• Recycling in the office
• Purchasing recycled office products
• Reducing heat, lighting, and cooling needs with central building asset management and using shared spaces.
• Cutting food waste
We are keeping our remote working practices (in all of our offices) unless absolutely necessary despite the decline in COVID-19. We are blessed to be a part of a business sector where we can deliver almost all of our services and products remotely, which enables us to decrease our carbon footprint.
We are actively supporting our employees who need to or prefer working at our offices to use green transportation (bicycles, electric micro-mobility vehicles, etc.) and public transportation as much as possible.Covid-19 recovery
We have improved workplace conditions that support the COVID-19 recovery effort including effective social distancing, remote working, and sustainable travel solutions. We have introduced remote working schemes and continue to apply.Tackling economic inequality
We create employment and training opportunities for our employees to advance their skill sets, particularly in business areas where we operate with known skills shortages, like data-driven fields and technology-delivering functions. We create employment opportunities for those who are located in deprived areas. we study innovation and disruptive technologies throughout the supply chain to deliver lower-cost - higher-quality services, especially on e-commerce and technology delivery pipelines.
We believe geographical factors are crucial. We provide employment opportunities in rural areas and practice remote working. We run programs with universities where we offer internships and initial career investments to newly graduating people. We inclusively care for gender and ethnicity equal evaluation processes and equal pay for equal work. We are taking part in “women talent in technology” programs with our alliances and vendors.Equal opportunity
We support in-work progression to help our people move into higher-paid work by developing new skills relevant to the contract.Wellbeing
We provide health insurance schemes to support health and wellbeing, including physical and mental health, in our contract workforce.
Pricing
- Price
- £550 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at corporate@runibex.com.
Tell them what format you need. It will help if you say what assistive technology you use.