NWT

Cloud Service Management

Elevate your cloud experience with 'Cloud Operations - Cloud Service Management'. Streamlining operations across AWS, Azure, and Google platforms, we ensure optimised service management. An invaluable tool for cost-effective cloud solutions, tailored to power your sales strategy.

Features

• Comprehensive oversight of cloud operations to ensure optimal performance
• Effective cost-management strategies for cloud resources and services
• Robust service management for AWS, Azure, and Google cloud platforms
• Dedicated support for cloud infrastructure monitoring and maintenance
• Strategic planning and execution of cloud deployment and scaling
• Automated workflows and processes to streamline cloud operations
• Incident and problem management to maintain high service quality
• Cloud cost optimisation and budgeting for financial efficiency
• Security compliance and governance within cloud service management
• Personalised cloud solutions catering to unique operational demands

Benefits

• Significantly lowers operational expenses through streamlined cloud management.
• Reduces business risk and costs with effective service oversight.
• Optimises cloud budget with efficient resource utilisation monitoring.
• Enhances financial predictability with transparent cloud cost analyses.
• Minimises waste with tailored cost-saving recommendations for cloud usage.
• Boosts return on investment by improving cloud resources efficiency.
• Decreases unexpected expenditures with proactive cost monitoring tools.
• Streamlines workflows, cutting unnecessary cloud management expenses.
• Facilitates better budget control with detailed cloud expenditure reports.
• Enables smarter financial decisions with comprehensive cost management features.

£265,226.77 to £313,449.82 a transaction a month

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@nwt.work. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

636535654149008

Contact

Glenn Ballard
020 4558 0293
info@nwt.work

Planning

• Planning service: Yes
• How the planning service works: Using NWT 5D's Methodology for planning and delivering large-scale transformation, delivering a new digital service, or managing the teams to build new products. Our consultative approach aligns the best technologies and the best solutions to transform your enterprise and create a competitive advantage. We follow a five-stage process that will help you to: 1. Define the business justification and expected outcomes 2. Discover essential transformational issues and how they can be overcome 3. Decide the migration approach that is right for your business 4. Develop the solutions and adoption plan to meet those business outcomes 5. Deliver the desired modernisation/migration and changes across IT and business processes.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • AWS
  • Microsoft Azure
  • On Premise
  • Hybrid

Training

• Training service provided: Yes
• How the training service works: Yes, NWT can indeed provide training for cloud software and hosting services. NWT's Cloud Services are meticulously designed to keep you abreast with the evolving cloud technology landscape, pinpoint opportunities for transformative change, and develop the crucial skills and insights around the technologies you aim to leverage. This ensures a smooth and risk-reduced journey to the cloud, providing you with the best return on your investment.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: The remit of commercial management is wider than just the project/programme management aspects as it can be accountable for the delivery of complex products and services that are being delivered by multiple teams, these include PMO, project & programme, business analysis, change, method & process. Using our project management services portfolio you don't just get a resource you get a delivery-focused project management team backed by NWT technical capabilities ensuring successful delivery to the scope required. We make sure the team is equipped with the right IT equipment to focus on their core business and will also help you optimise the value you receive from adopting new, lean and agile new ways of working.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: Some specific skills may only be available remotely.

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: Escalation support is available to ensure the successful delivery of projects and programmes under the care of NWT.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: UKAS (initially through SGS but now maintained by BSI)
• ISO/IEC 27001 accreditation date: 13/07/22
• What the ISO/IEC 27001 doesn’t cover: 1. Physical security perimeter; 2. Physical entry controls ; 3. Securing offices, rooms and facilities; 4. Protecting against external and environmental threats; 5. Working in secure areas; 6. Delivery and loading areas; 7. Equipment siting and protection; 8. Supporting utilities; 9. Cabling security; 10. Equipment maintenance; 11. Removal of assets; 12. Clear desk and clear screen policy; 13. Separation of development, testing and operational environments; 14. Information systems audit controls; 15. Segregation in networks; 16. Securing application services on public networks; 17. Protecting application services transactions; 18. Secure development policy; 19. System change control procedures; 20. Technical review of applications after operating platform changes; 21. Restrictions on changes to software packages; 22. Secure system engineering principles; 23. Secure development environment; 24. Outsourced development; 25. System security testing; 26. System acceptance testing; 27. Protection of test data
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  NWT is committed to combating climate change and fostering sustainability. We've commenced an ESG (Environmental, Social, and Governance) programme with Transform to enhance our environmental care, societal contributions, and governance standards. Environmentally, we aim for 100% renewable energy use and net zero carbon emissions by 2030. Socially, we focus on inclusive growth, employee wellbeing, and supporting charities like The Change Foundation. In terms of governance, we operate a fair and responsible supply chain, safeguarding human rights and employing a risk framework for improved decision-making. This is just the start of our ESG journey, but we're ambitious about its success and potential to contribute to a greener, more inclusive future.

  Equal opportunity

  NWT is committed to achieving a working environment which provides equality of opportunity and freedom from unlawful discrimination on the grounds of race, sex, pregnancy, maternity, marital or civil partnership status, gender reassignment, disability, religion or beliefs, age or sexual orientation. NWT has recently produced a policy that aims to remove unfair and discriminatory practices within the Company and to encourage full contribution from its diverse community. The Company is committed to actively opposing all forms of discrimination. NWT aims to provide a service that does not discriminate against its clients and customers in how they can access the services and goods supplied by the Company. NWT believes that all employees and clients are entitled to be treated with respect and dignity.

  Wellbeing

  NWT believes that our employees are our most valuable resource and that their well-being is vital to effective performance at work and the continued provision of high-quality services. To this end, NWT is committed to providing, maintaining, and promoting a healthy and supportive working environment where wellbeing is promoted as a top priority; • Under the terms of the Health and Safety at Work Act 1974, the Company must ensure the health and safety of its employees as far as is reasonably practical. The Management of Health and Safety at Work Regulations 1999 places a duty on the Company to assess and control the degree of stress in the workplace. The Equality Act 2010 places a duty on the Company not to discriminate against employees who suffer from a disability under the Act, which includes long-term ill health caused by stress at work. Although the Company has no control over external or personal factors, it is committed to managing stress and risks within its control, and to providing support to employees who are suffering from stress.

Pricing

• Price: £265,226.77 to £313,449.82 a transaction a month
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@nwt.work. Tell them what format you need. It will help if you say what assistive technology you use.