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LACE Partners

Transforming in the cloud - Service enablement

Through the HR operating model and cloud support model, we will enable your teams to deliver the cloud services required. This combines knowledge transfer throughout design - designing the right tools and metrics to manage and report on service delivery.

Features

  • Service delivery model design
  • Service delivery process design
  • Service delivery model implementation
  • Service delivery analytics, metrics and insights
  • Service enablement tools design for case, document and knowledge management

Benefits

  • Clarity on how tools will deliver the HR Service
  • One stop shop for all HR cloud document management
  • Service tool design integrated within your cloud technology

Pricing

£20,000 to £100,000 a unit

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at emma.taylor@lacepartners.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

6 3 6 5 4 6 8 6 7 0 1 6 2 8 5

Contact

LACE Partners Emma Taylor
Telephone: 07850477851
Email: emma.taylor@lacepartners.co.uk

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our cloud programme management provides a plan that help public sector organisations determine migration steps to the cloud, or between cloud services. LACE are independent and work with all of the major HR and Payroll cloud vendors. (SAP SuccessFactors, Workday, Oracle Fusion Cloud HCM, Dayforce, SDWorx, ADP, Cloud Pay, Activ Pay, Neeyamo, Safeguard, Immedis)
Setup or migration service is for specific cloud services
Yes
List of supported services
  • SAP SuccessFactors
  • Oracle Fusion Cloud HCM
  • Workday
  • Day Force
  • ADP
  • Neeyamo
  • Cloud Pay
  • SDWorx

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Programme planning with quality checks and steps built in Quality reviews are set-up and scheduled at the start of the programme - agreed with key stakeholders (objectives, timing, and governance). End of phase quality reviews. End of programme review and recommendations report

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Not applicable

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
Not applicable

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Tackling economic inequality

Apprenticeship schemes are used to provide opportunities for economically disadvantaged people to enter into the workforce

Equal opportunity

Through our recruitment, onboarding, performance management and compensation processes LACE ensures an equal opportunity workplace

Wellbeing

Through individual benefits packages Wellbeing services are offered to all employees. Also throughout the year there are a number of company wide initiatives undertaken to promote mental and physical health.

Pricing

Price
£20,000 to £100,000 a unit
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at emma.taylor@lacepartners.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.