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HEALTHINNOVA LIMITED

MindMeds

The MindMeds app was created to help record and organise important health information and make it easy to access the data safely and securely when its needed.

Features

  • Record medication intake, sleep and daily moods
  • Reminders for medicine intake according to the prescribed intake plan
  • Data privacy & security protected with PIN/Biometrics
  • Intuitive user interface
  • Visual alerts for values outside recommended ranges
  • Keeping a diary of the user’s wellbeing, and any symptoms

Benefits

  • Patient empowerment and activation
  • Improved adherence to prescriptions through reminder functionality
  • Increased awareness of Mood, Sleep, Side-effects,Personal patterns
  • Ability to self analyse personal data and gain helpful insights
  • Easier and more structured discussions with clinicians
  • A companion tool to support working with a therapist
  • Keep private health information safe and share it securely

Pricing

£1 a unit

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@healthinnova.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

6 3 6 9 1 0 9 6 2 9 6 6 7 1 0

Contact

HEALTHINNOVA LIMITED Roy Shubhabrata
Telephone: 07817425924
Email: hello@healthinnova.com

Service scope

Software add-on or extension
No
Cloud deployment model
Private cloud
Service constraints
Only available on Android and Apple
System requirements
  • IOS or
  • Android

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 3 working days
User can manage status and priority of support tickets
No
Phone support
No
Web chat support
No
Onsite support
No
Support levels
Support provided based on client needs
Support available to third parties
Yes

Onboarding and offboarding

Getting started
User documentation
Service documentation
Yes
Documentation formats
HTML
End-of-contract data extraction
Export service available
End-of-contract process
No support provided

Using the service

Web browser interface
No
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Mobile only
Service interface
No
User support accessibility
None or don’t know
API
No
Customisation available
No

Scaling

Independence of resources
Apps run on individual mobile devices

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
In-house
Protecting data at rest
Other
Other data at rest protection approach
Mobile device encryption
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Functionality available within the application
Data export formats
Other
Other data export formats
PDF
Data import formats
Other
Other data import formats
N/A

Data-in-transit protection

Data protection between buyer and supplier networks
Private network or public sector network
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Decided based on customer/user need
Approach to resilience
Available on request
Outage reporting
Alerts

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
Available on request
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
  • DCB0129
  • NHS DSPT

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
DCB0129
Information security policies and processes
DCB0129
NHS DSPT

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Available on request
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Part of our support and maintenance agreement
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Part of our support and maintenance process
Incident management type
Supplier-defined controls
Incident management approach
Part of our support and maintenance process

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Social Value

Social Value

Social Value

  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Tackling economic inequality

Our offering is designed with economic inequality in mind and with feedback from appropriate service users.

Equal opportunity

Our offering is designed with economic inequality in mind and with feedback from appropriate service users.

Wellbeing

Our offering is directly focused on improving health and wellbeing

Pricing

Price
£1 a unit
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Full version available for pilot for limited time period

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@healthinnova.com. Tell them what format you need. It will help if you say what assistive technology you use.