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JUMPSEC LIMITED

Response Playbook Development

Creation and refinement of clear, role-based cyber incident response playbooks for scenarios such as ransomware, insider threat or supply chain compromise. Delivered by CIR accredited Incident Response team.

Features

  • Create or refine incident response playbooks.
  • Define step-by-step actions by role.
  • Integrate tooling, ticketing, escalation paths.
  • Include communication and regulatory checkpoints.
  • Align with NCSC and insurance expectations.
  • Control versioning and distribution.
  • Produce tabletop-ready format.
  • Deliver executive summary per playbook.

Benefits

  • Remove guesswork during the first incident hour.
  • Give every stakeholder clear responsibilities.
  • Reduce dwell time and service impact.
  • Build board confidence incidents are containable.
  • Meet insurer and regulator expectations.
  • Improve auditability of crisis decisions.
  • Make exercising faster and more realistic.
  • Ask: would everyone know their first three actions?

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@jumpsec.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

6 3 7 9 5 2 2 0 0 7 6 4 0 1 9

Contact

JUMPSEC LIMITED Andy Roberts
Telephone: 0333 939 8080
Email: bids@jumpsec.com

About the service

Service categories
  • Cloud Support Services
    • Security Services
      • Security risk management
        • Security risk management
      • Security incident management
        • Security incident management
      • Security audit services
        • Security audit services
      • Other
        • Other

Service scope

Service constraints
Requires workshops with technical, legal, communications and leadership stakeholders.
We do not act as Data Protection Officer or legal counsel.
Implementation of tooling and automation is out of scope, but can be delivered separately.

User support

Email or online ticketing support
Yes
Support response times
Typical Response time is less than 1 hour.
Consultants are aligned on a project-by-project basis with direct access to the client.
Direct contact with the consultant can be made by phone or the preferred communication/messaging channel.
Delivery Management / Project Co-ordination reachable by email /phone/messaging is provided - see Service Description.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Typical Response time is less than 1 hour.
Consultants are aligned on a project-by-project basis with direct access to the client.
Direct contact with the consultant can be made by phone or the preferred communication/messaging channel.
Delivery Management / Project Co-ordination reachable by email /phone/messaging is provided - see Service Description.

Supplier type

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
No

Government Digital and Data Roles

Architecture roles

Security architect
Role level UK Rate Offshore Rate
Security architect £1,250.00
Lead security architect £1,550.00
Principal security architect £1,750.00

Cyber security roles

Cyber security audit and assurance
Role level UK Rate Offshore Rate
Lead cyber security audit and assurance £1,150.00
Principal cyber security audit and assurance £1,650.00
Cyber security governance and risk management
Role level UK Rate Offshore Rate
Associate cyber security governance and risk manager £1,150.00
Lead cyber security governance and risk manager £1,450.00
Principal cyber security governance and risk manager £1,650.00
Cyber security incident response
Role level UK Rate Offshore Rate
Associate cyber incident response £1,400.00
Lead cyber security incident response £1,500.00
Principal cyber security incident response £2,450.00
Cyber security vulnerability management
Role level UK Rate Offshore Rate
Associate cyber security vulnerability management £1,150.00
Lead cyber security vulnerability management £1,300.00
Principal cyber security vulnerability management £1,650.00
Cyber security digital forensics
Role level UK Rate Offshore Rate
Associate cyber security digital forensics £1,400.00
Lead cyber security digital forensics £1,500.00
Principal cyber security digital forensics £2,450.00
Cyber security testing
Role level UK Rate Offshore Rate
Associate cyber security testing £1,150.00
Lead cyber security penetration testing £1,450.00
Principal cyber security testing £1,750.00
Cyber security secure design
Role level UK Rate Offshore Rate
Associate cyber security secure systems architecture and design £1,250.00
Lead cyber security secure systems architecture and design £1,550.00
Principal cyber security secure systems architecture and design £1,750.00

Product and delivery roles

Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £500.00
Delivery manager £700.00
Senior delivery manager £900.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £800.00

Standards and certifications

ISO/IEC 27001 certification
Yes
ISO/IEC 27001 accredited by
British Assessment Bureau
ISO/IEC 27001 accreditation date
Wednesday 11 June 2025
What the ISO/IEC 27001 doesn’t cover
N/a
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
ISO 9001 certification accredited by
British Assessment Bureau
ISO 9001 accreditation date
Wednesday 11 June 2025
What the ISO 9001 doesn’t cover
N/a
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber Essentials Certificate Number
Ff15ec0d-1d5e-4e13-8bbd-dc59148e1893
Cyber essentials plus
Yes
Cyber Essentials Plus Certificate Number
59682a3d-b7a2-486a-805a-26c964e7c1b6
Other security certifications
Yes
Any other security certifications
CREST Membership

Social value

Mission: Kick start economic growth

To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment

Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
Mission: Break down barriers to opportunity

By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Creation of outreach activities to create a pipeline of employees for the future contract delivery

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@jumpsec.com. Tell them what format you need. It will help if you say what assistive technology you use.