Laminar Group Ltd

Oracle Primavera Aconex Cloud

Oracle Aconex facilitates seamless collaboration, data sharing, and project record-keeping, enhancing visibility and control throughout the project lifecycle. With customizable workflows, secure document management, and integrated project controls, Aconex streamlines processes, boosts efficiency, and minimizes disputes. Its mobile accessibility ensures real-time collaboration and data access from anywhere, optimizing project management.

Features

• BIM Coordination
• Aconex unique data ownership model
• Bid & tender management
• Model Coordination
• Document and Deliverable Management
• Quality and Safety Management. Onsite collaboration.
• Highly configurable processes with workflow capability
• Supplier documentation management
• Integrated cost control
• Integration with the project schedule

Benefits

• Each project organization owns their data
• Collaboration and open data sharing
• Unalterable audit trail
• A single source of truth for all documents and deliverables
• Capability to standardize and automate approvals and reviews
• Real-time collaboration and visibility
• Monitoring of deliverables and construction in one place
• Improves field management through mobile and tablet apps
• Improves compliance and eliminates redundant data entry.
• Allows to have complete project records securely stored

£41 to £280 a licence a month

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@laminarprojects.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

639429332037226

Contact

William Woodman
02034883556
contact@laminarprojects.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: Planned maintenance is usually performed during weekends, and it is communicated in advance.
• System requirements:
  • The product operates primarily through a web browser interface.
  • An optional local client interface is available for users.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Online ticketing support is provided through the Cloud Customer Support Portal. Response times are based on the Severity of raised issue. Oracle will use reasonable efforts to respond to Severity 1 service requests within fifteen (15) minutes. Oracle will work 24x7 until the Severity 1 service request is resolved, a reasonable work-around is put in place, or as long as useful progress can be made.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Through the Cloud Customer Support Portal.
• Web chat accessibility testing: None.
• Onsite support: Yes, at extra cost
• Support levels: Oracle support included in terms and conditions of the subscription. Additional support is available at additional cost.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Extensive product documentation and online training are available on Oracle portals to which users of this service will have access. Laminar can offer customized onsite or online training as an additional service on G-Cloud. Additional user support is also available on as an extra service on G-Cloud.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Following the termination of Oracle Cloud Services, Oracle will securely provide access to your Content stored in the production Cloud Services environment or maintain accessibility to the service system for a duration of 60 days. This access is granted to facilitate data retrieval by you, typically in the form of a Database extract.
• End-of-contract process: Additional formats or reports for data retrieval will incur extra charges.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The mobile applications are designed as simple products to quickly view, update, and collaborate on projects. They don't feature the full capability of the desktop service or the browser-based solutions.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Oracle Applications service interface includes standard SOAP or REST Web Services. Web Services Reference Guide is available on request.
• Accessibility standards: WCAG 2.1 AA or EN 301 549
• Accessibility testing: At Oracle, the commitment to streamlining operations and maximizing technological investments includes a strong focus on accessibility. Employing widely accepted technologies like HTML, JavaScript, and Java for interface design, Oracle adheres to global accessibility standards. This ensures compatibility with various assistive technologies such as screen readers, magnifiers, and voice recognition systems. By embracing industry standards and accessibility guidelines, Oracle ensures all users can navigate its products effectively, fostering inclusivity and usability.
• API: Yes
• What users can and can't do using the API: Solution's API is a flexible interface to app's functionality based on the Representational State Transfer (REST) architectural style. Clients can use HTTP enabled technologies to interact with the API and access application features. Almost all application data and functionality is exposed through API's. Full documentation of API endpoints is available.
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: No

Scaling

• Independence of resources: The solution operates on a scalable platform and infrastructure. Deploying it for new users is performed in a way that doesn't affect existing users. Its flexible architecture enables independent expansion and customization. User experience remains unaffected by the demand other users are placing on the service. ; ; Infrastructure includes load balancers and clustered tiers. Oracle monitors performance and availability, using data to optimize services.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Oracle

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest: Physical access control, complying with SSAE-16 / ISAE 3402
• Data sanitisation process: Yes
• Data sanitisation type: Explicit overwriting of storage before reallocation
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: The ability to export data into Excel/CSV and XML is a standard feature of Oracle applications. Additionally, the tool includes a reporting capability, enabling users to extract data into various output formats such as Excel/CSV, PDF, RTF, and PowerPoint.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • PDF
  • RTF
  • XML
  • XER
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • XML
  • XER

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: The availability levels guaranteed for solution's subscription in the Service Level Agreements (SLAs) typically include 99.5% or higher uptime commitments.; ; If the guaranteed availability levels are not met, users may be eligible for service credits or refunds based on the terms outlined in the Service Level Agreements (SLAs). These agreements specify the compensation or credit process in the event of downtime or service disruptions.
• Approach to resilience: Resilience is prioritised in all Oracle applications, ensuring conformance to industry standards and government regulations. The datacentre setup incorporates robust measures to ensure data integrity and availability, aligning with the principles of asset protection and resilience as outlined in government guidelines. Detailed documentation of Oracle's approach to resilience is available on request.
• Outage reporting: Service clients need to designate at least one Oracle Support user who will be contacted via email when an outage is identified. If impacted by the outage, users should raise a service request on the My Oracle Support portal, where details of each ticket can be accessed. Unplanned outages are investigated by Oracle, and designated users can receive a detailed report with Event Summary, Detailed Root Cause, and Corrective Action Descriptions.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Username or password
• Access restrictions in management interfaces and support channels: The solution enables administrators to create specific user groups and permissions, effectively allowing to limit access to various elements and interfaces as needed. Support Channels also offer user and access management capabilities, enabling the provision or restriction of access as required. Oracle follows the "Least Privilege" principle, restricting access to essential resources. Oracle Cloud operations teams access Service environments via a DMZ within a dedicated extranet, isolated from corporate networks. Approved operations and support engineers authenticate through multi-factor authentication for VPN access to customer environments.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • 2-factor authentication
  • Username or password

Audit information for users

• Access to user activity audit information: You control when users can access audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Oracle prioritizes safeguarding customer content within Oracle Cloud Services, ensuring confidentiality, integrity, and availability. Security controls and practices are continuously strengthened and improved to protect against unauthorized processing activities and data loss. Aligning with the ISO/IEC 27002 Code of Practice, Oracle Cloud Services adhere to globally recognized standards, employing a comprehensive set of selected controls. This framework encompasses access controls, encryption technologies, and proactive monitoring to fortify the cloud environment's security. Oracle maintains a reporting structure overseen by a dedicated security team, conducting regular audits and assessments to ensure compliance and identify areas for enhancement. By fostering a proactive approach to security governance, Oracle reaffirms its commitment to providing customers with a secure and trusted environment for their data within Oracle Cloud Services.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Oracle Cloud Operations performs changes to cloud hardware infrastructure, operating software, product software, and supporting application software to maintain operational stability, availability, security, and performance. Oracle follows formal change management procedures to review, test, and approve changes prior to application in the production service.; ; Oracle works to ensure that change management procedures are conducted during scheduled maintenance windows, while taking into consideration low traffic periods and geographical requirements. Oracle will provide prior notice of modifications to the standard maintenance period schedule.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Oracle's vulnerability management process employs thorough threat assessment, patch deployment, and diverse information sources. Monitoring systems and services, Oracle swiftly addresses vulnerabilities, prioritizing critical issues and deploying patches efficiently. Leveraging industry-specific feeds and collaboration, Oracle stays informed about emerging threats. It subscribes to vulnerability notification systems, ensuring awareness of security incidents. Oracle acts promptly upon confirmed risks, validating changes' applicability to Services environments, upholding commitment to secure service integrity and customer data protection.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Oracle's protective monitoring process includes identifying potential compromises through rigorous incident evaluation. When a potential compromise is detected, Oracle's GIS organization defines escalation paths and response teams. Prompt response is ensured through collaboration with customers, internal LoBs, technical teams, and law enforcement if necessary. Oracle aims to swiftly restore confidentiality, integrity, and availability of the customer's environment. The ultimate goal is to establish root causes, implement remediation steps, and ensure a secure environment for Oracle's customers and their data.
• Incident management type: Supplier-defined controls
• Incident management approach: Oracle employees adhere to the Oracle Information Security Incident Reporting and Response Policy for reporting suspected incidents. Incidents are reported through designated channels, including dedicated support portals and contact points. Oracle's approach is to have a pre-defined processes for common incidents, ensuring a systematic response to various scenarios. Cloud Service users must report security issues, with customers using the Cloud Customer Support Portal. Privacy concerns are directed to Oracle's Privacy office. Incident reports and updates are communicated to designated customer contacts, ensuring transparency and collaboration in incident management processes.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At Laminar, we are committed to fighting climate change and minimizing our environmental impact. As an ISO 14001 certified company, we uphold the highest environmental standards by integrating green objectives into our core business strategies. Our initiatives are carefully planned to align with these objectives, ensuring that we consistently meet and exceed environmental regulatory requirements and industry best practices. We are dedicated to reducing our carbon footprint with our ongoing efforts to decrease waste, conserve resources, and operate in an eco-friendly manner. ; ; As a fully remote company, we've reduced our carbon footprint by eliminating daily commuting and implementing energy-efficient work practices. Understanding the importance of minimizing our ecological impact, we've established a dedicated carbon footprint team to identify areas for further improvement and to work on developing a comprehensive net-zero plan aimed at completely offsetting our remaining carbon emissions. Our goal is to contribute to the global effort to combat climate change and create a more sustainable future for generations to come.

  Tackling economic inequality

  At Laminar Projects, we take a multifaceted approach to tackling economic inequality. By promoting diversity and inclusion through inclusive hiring practices, we ensure equal opportunities for individuals of all backgrounds. Implementing fair wage policies guarantees that our employees receive adequate compensation, fostering economic stability and alleviating financial strain. Moreover, we actively engage in advocating for changes that address systemic economic inequalities. We strives to create a more equitable society where everyone has the opportunity to thrive.

  Equal opportunity

  At Laminar Projects we are devoted, to shaping a future where creativity and eco friendliness take the lead. We strongly believe that our source of strength lies in embracing diversity and we are dedicated to creating an atmosphere that supports and respects differences among our entire staff. As an employer that promotes opportunities we ensure that all current and potential employees are treated fairly without any discrimination based on race, gender, nationality, age, religion or disability.; Our recruitment procedures are crafted to be open and fair strictly following the principles of equality and fairness. Our goal is to establish a work environment where everyone can flourish leveraging the viewpoints and backgrounds of our team members to propel us toward realizing our goal of providing sustainable solutions.; We actively welcome applications from all segments of society especially encouraging those who're underrepresented in our field to come on board with us. By embracing diversity we not only boost our teams performance but also mirror the communities, in which we are active.

  Wellbeing

  Today, the optimisation functions of most businesses are either based on financial KPIs or a specific mission. We believe there is a better way. We optimise for the flourishing of the people in our team. This means that we financially support the ultimate goal of growing and enhancing our team, and in turn our service delivery, while we challenge ourselves to do things that are useful for the world and for our clients. The wellbeing of our team and of the project and client teams we work with is our number 1 priority.; ; Specific ways we ensure our team and project team's health and wellbeing:; ; - We have an internal CBT therapist who holds regular sessions with every member of our team and group mindfulness sessions with project teams.; - We provide subsidised gym memberships for our team and organise frequent sports and running events that we extend to our clients, helping to keep our staff & others looking after their physical health and wellbeing.; - We actively promote the importance of mental health in the workplace and particularly in the construction and engineering industries. Since 2021, we have had a mental health buddy scheme and an outsourced employee assistance programme, providing support to our entire team for any work or personal related issues.; - We operate a "results only work environment" and give our team the flexibility they need to enjoy a healthy work/life balance.; - We take a leading role in community support initiatives on our projects, designing and delivering specific initiatives that support strong integrated communities in the areas that we work in.

Pricing

• Price: £41 to £280 a licence a month
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at contact@laminarprojects.com. Tell them what format you need. It will help if you say what assistive technology you use.