Active Informatics Ltd
Microsoft Dynamics 365 and Power App Services for Education and Training Providers
Configure, customise and support Microsoft 365 Dynamics and Power App environments with managed solutions, customisation and configuration and data integration services. Solutions available for sales and business development, apprenticeships and employer engagement, enrolments and applications, student services and wellbeing, course bookings and digital marketing.
Features
- Microsoft cloud security and compliance accreditations
- Integrate with third party applications through APIs
- Bespoke system customisation and configuration
- Reporting and dashboards
- Pre-built managed solutions
- Online and offline working
Benefits
- GDPR & Cyber Essentials compliance
- Improved productivity and efficiency
- Tailored to your specific requirements
- Single view of data
- Reduce demand on internal IT support
- Avoid costly and time-consuming system upgrades
Pricing
£18,500 a unit a year
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@activeinformatics.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
6 4 2 3 6 2 1 8 0 3 6 6 9 7 9
Contact
Active Informatics Ltd
Peggy Williamson
Telephone: 01256 356 629
Email: info@activeinformatics.com
Planning
- Planning service
- Yes
- How the planning service works
- We utilise a successful step by step process to implementing a new solution on to the Microsoft Dynamics and Power App platforms. This includes data integration and migration and training.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Microsoft Power Apps
- Microsoft Dynamics
- Data integration
- Data migration
Training
- Training service provided
- Yes
- How the training service works
- Train the Trainer training is provided for solutions we implement
- Training is tied to specific services
- Yes
- Services the training service works with
-
- Microsoft Power Apps
- Microsoft Dynamics
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- We will work with customers and incumbent software providers to deliver a detailed plan to migrate data to the new solution.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Microsoft Power Apps
- Microsoft Dynamics
- Microsoft Cloud Services e.g. Data Factory, APIs, Entra ID
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by a third-party organisation
- How the support service works
-
We provide pre-built managed solutions, data integration, Microsoft Dynamics and Power Apps and customisations and configuration services for customers looking for support in these areas.
Ongoing support for licensed managed solutions (where applicable), bug fixes and ‘how to’ advice delivered over the phone, in writing or online.
Service scope
- Service constraints
- We currently only support and provide services related to Microsoft Dynamics online and Power Apps and data integration services implemented by Active.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- 8.5 working hours Monday to Friday, 9am to 5pm
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Support is available online 24/7 within Microsoft Dynamics and Power Apps, direct from Microsoft. Active provides helpdesk support via the phone, email and Microsoft Teams. Support covers remote diagnosis of faults and the issue of fixes for any work completed or solutions uploaded by Active Informatics Ltd.
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- If required, we can resell Microsoft licenses.
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Equal opportunity
Fighting climate change
Where possible we utilise remote communication methods, including email and the use of the web-based meeting and collaboration products to communicate with prospects, customers and suppliers as a way to minimise the requirement for physical travel.
Digital data/document/file transfer facilities are used as a priority to avoid carbon heavy methods, such as couriers.
All project and support work is completed remotely to avoid unnecessary travel.
Products and solutions are developed in such a way as to minimise their environmental effects in production, usage and disposal e.g. use pre-existing platforms like Microsoft Azure Services for development and applications.
Active are working towards a paperless office approach with minimal material printed and maintained in hard copy. Documentation is held in its original electronic format on the secure servers and where possible we say no to suppliers/customers offering to send hardcopy communication materials.
General recycling bins are provided within the office for appropriate waste and Active also recycle all print cartridges, using the appropriate methods available. The company office building does not use air conditioning and instead utilises a more environmentally friendly air chilling system.Covid-19 recovery
Active have embraced technology to reach customers and suppliers online and utilise social media marketing, and digital advertising to promote services. All staff can work remotely either all or some of the time.Equal opportunity
Active is an equal opportunity employer. We are committed to ensuring that within the framework of the law the Company’s workplaces are free from unlawful discrimination on grounds of race, colour, ethnic or national origin, gender (including gender reassignment), marital or civil partner status, sexual orientation, age, religion or belief, disability, pregnancy, paternity or trade union membership or part-time or fixed-term working.
The Company aims to ensure that everyone achieves their full potential and all employment decisions are taken without reference to irrelevant or discriminatory criteria.
To help ensure there is no discrimination in the workplace all staff are aware of company policies on raising a complaint, responses to complaints and harassment and bullying.
Pricing
- Price
- £18,500 a unit a year
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at info@activeinformatics.com.
Tell them what format you need. It will help if you say what assistive technology you use.