SWIFTPRO CORPORATION UK LTD

ZedX Apps

ZedX Apps is a secure, modular SaaS platform delivering project delivery, agile planning, governance, risk, audit, and operational management in one place. It enables organisations to configure workflows, dashboards, reporting, and controls, supporting transparency, assurance, and scalable digital transformation across teams, departments, and portfolios for public sector and regulated environments.

Features

• Modular platform with shared data model
• Secure customer-hosted cloud deployment options
• Project Portfolios – strategic oversight across programmes and projects
• Agile Sprints – Scrum planning, sprints, and delivery tracking
• Group WorkStreams – Kanban task management for operational teams
• Risk Registers – identify, assess, and monitor organisational risks
• Audit Actions – track audit findings through to closure
• Management Controls – record control ownership, assurance, and reviews
• Governance Statements – coordinate leadership governance narrative and evidence
• Knowledge Hub – centralised policies, guidance, and organisational knowledge

Benefits

• Integrated apps for improved management effectiveness
• Secure single sign-on and role-based access
• Project Portfolios – align delivery activity to strategic objectives
• Agile Sprints – deliver work predictably using time-boxed planning
• Group WorkStreams – manage operational tasks without complex systems
• Risk Registers – proactively manage risks before issues escalate
• Management Controls – demonstrate control effectiveness with supporting
• Governance Statements – simplify production of annual governance reporting
• Knowledge Hub – give staff quick access to trusted guidance
• Audit Actions – track GIAA and NAO audit recommendations

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tas@swiftpro.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

642425976217626

Contact

Tas Tasniem
00447977577809
tas@swiftpro.com

About your service

• Service categories:

  Applications

  Enterprise resource management

  • Enterprise performance management
  • Project and portfolio management

  Financial

  • Treasury and Risk Management Applications

  Human capital management

  • Talent Management Applications
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: ZedX Apps has no material service constraints.; The service requires a modern web browser and internet access. Planned maintenance is infrequent, scheduled outside UK business hours where possible, and notified in advance. Support is provided for supported cloud platforms and standard browser configurations only.
• System requirements:
  • Modern web browser supporting HTML5 and JavaScript
  • Reliable internet connection with standard corporate firewall access
  • Cloud hosting subscription Azure
  • Customer-managed identity provider for single sign-on integration
  • Secure email service for notifications and user invitations
  • PDF and Excel viewers for exported reports
  • No local software installation required on user devices

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Swiftpro Corporation UK Ltd provides support for the ZedX Apps platform at multiple service levels, suitable for public sector and enterprise use.; ; Standard Support (included); Email and in-app support during UK business hours, covering incidents, configuration guidance, and general platform use. Issues are prioritised by severity. This support level is included in the service price.; ; Enhanced Support (optional); Extended support hours with faster response targets and scheduled service reviews. Provides proactive guidance on configuration and effective use of ZedX Apps. Priced as an additional annual support charge.; ; Enterprise Support (optional); Includes a named Technical Account Manager or Cloud Support Engineer. Provides architectural advice, change planning, upgrade coordination, and priority incident handling. Designed for large organisations and central government. Pricing is agreed based on scope and scale.; ; Support pricing is transparent and confirmed during procurement, based on deployment size and required service levels.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Swiftpro Corporation UK Ltd helps users start using ZedX Apps through a structured onboarding and enablement approach.; ; For customer-hosted deployments, Swiftpro works with the buyer to approve and deploy the service within their own Azure resource group or chosen cloud environment. Once installed, the platform is configured to the organisation’s structure and access model.; ; Users are supported through online user documentation, configuration guides, and administrator setup materials. Remote onboarding sessions and role-based training can be provided to support administrators, super users, and end users.; ; Where required, Swiftpro also offers subject-matter consultancy to help organisations design workflows, governance structures, reporting, and operating models aligned to their business needs. Onsite support can be arranged by agreement, depending on customer requirements.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: When a contract ends, users can extract their data directly from their own environment. ZedX Apps is deployed within the buyer’s cloud resource group, and all data is stored in a SQL Server database under the control of the buyer’s IT division. Buyers can export, retain, or archive their data using their own standard database tools and processes, without dependency on Swiftpro Corporation UK Ltd.
• End-of-contract process: At the end of the contract, the buyer retains full control of their ZedX Apps deployment and all associated data. The service is hosted within the buyer’s cloud environment, and all data remains in the buyer’s SQL Server database. Access to Swiftpro Corporation UK Ltd support services ends when the contract expires, unless otherwise agreed.; ; The contract price includes use of the ZedX Apps software, standard support, access to documentation, and software updates for the duration of the contract.; ; Any additional services required after the end of the contract, such as consultancy, configuration assistance, training, or subject-matter support, are provided only on request and charged at an agreed daily rate.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: Onboarding and offboarding documentation is provided in both PDF format and online guidance. Online documentation is accessed through a secure login to the ZedX Apps platform, ensuring information is available only to authorised users. PDF documents can be downloaded for offline use and are designed to be readable using standard accessibility tools.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Here are no functional differences between the mobile and desktop service.; ZedX Apps uses a responsive, browser-based design that automatically adapts to mobile, tablet, and desktop screens. All features and workflows are available across devices, with layouts optimised for smaller screens to ensure full usability and no loss of functionality.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Yes, the service has a user interface.; ZedX Apps is accessed through a secure, browser-based web interface. Users interact with the service using configurable screens, dashboards, forms, and reports. No local software installation or programming interfaces are required.
• Accessibility standards: None or don’t know
• Description of accessibility: Platform is accessed through a secure, browser-based web interface and does not require any local software installation. Users can access the service from desktop, tablet, or mobile devices using a modern web browser.; ; Access is controlled using role-based permissions. Users can view, create, update, and manage records only within the areas and apps they are authorised to use. Managers and administrators can configure workflows, fields, stages, dashboards, and access roles. Standard users cannot change system configuration or view data outside their permitted scope.; ; All functionality available on desktop is also available on mobile, with screens automatically adapting to smaller displays.
• Accessibility testing: ZedX Apps has been tested for accessibility using common assistive technologies and recognised good practice.; ; Testing has included keyboard-only navigation, screen reader compatibility, and use with browser accessibility tools to check headings, labels, focus order, and form controls. The interface is designed to work with modern screen readers and supports zoom, text resizing, and high-contrast browser settings without loss of functionality.; ; Accessibility testing has been carried out during design and release cycles, with issues addressed as part of normal product improvement. Swiftpro Corporation Ltd continues to review accessibility feedback from users and applies improvements to ensure the service remains usable for a wide range of access needs.
• API: No
• Customisation available: Yes
• Description of customisation: ZedX Apps is designed to be highly configurable so organisations can tailor the service to their working practices without custom development.; ; What can be customised; Authorised super users can configure workflows, stages, work item types, fields, forms, dashboards, reports, notifications, and access roles. App structures such as portfolios, projects, workstreams, themes, and question sets can also be tailored to organisational needs.; ; How users can customise; Customisation is performed through built-in administration screens within the service. Changes are applied using guided configuration options, dropdowns, and settings panels, without writing code or installing software.; ; Who can customise; Only designated super users or administrators can change configuration and system behaviour. Standard users can use the configured features but cannot modify system settings or access controls.

Scaling

• Independence of resources: ZedX Apps is deployed within each buyer’s own cloud environment. Compute, storage, and database resources are dedicated to that buyer and are not shared with other customers. This ensures that demand or usage by one customer cannot impact the performance, availability, or data security of another customer’s service.

Analytics

• Service usage metrics: Yes
• Metrics types: Real time dashboards built into the platform.
• Reporting types: Real-time dashboards
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Swiftpro Corporation Ltd

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Supplier-defined controls
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest: Other
• Other data at rest protection approach: Data at rest is protected using cloud-native encryption provided by the buyer’s hosting platform. ZedX Apps stores data in a SQL Server database within the buyer’s cloud environment, where encryption at rest is enabled using industry-standard mechanisms such as transparent data encryption and encrypted storage. Access to stored data is restricted through role-based permissions and the buyer’s infrastructure security controls.
• Data sanitisation process: No
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Users export their data directly from their own environment. ZedX Apps is deployed within the buyer’s cloud resource group, and all data is stored in a SQL Server database controlled by the buyer’s IT division. Users can export data using standard SQL Server tools, reporting queries, or database exports without reliance on Swiftpro Corporation UK Ltd.
• Data export formats: Other
• Other data export formats: SQL Server
• Data import formats: Other
• Other data import formats: Data is entered manually

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: Data is protected using secure network and encryption controls. All communication between users and the ZedX Apps service uses encrypted HTTPS connections with industry-standard TLS.; ; ZedX Apps is deployed within the buyer’s own cloud environment, so data does not traverse a shared Swiftpro network. Access is restricted using role-based permissions and, where configured, single sign-on. Network security controls such as firewalls and private endpoints are managed by the buyer’s IT policies within their cloud environment.
• Data protection within supplier network: Other
• Other protection within supplier network: Data is protected using layered security controls within the buyer’s cloud environment. ZedX Apps is deployed inside the buyer’s own network, and data is stored in a SQL Server database under their control. Access to data is restricted through role-based permissions and authentication controls. Data at rest is protected using cloud-native encryption, and access to infrastructure is limited to authorised personnel and services in line with the buyer’s security policies.

Availability and resilience

• Guaranteed availability: Swiftpro Corporation UK Ltd does not offer a formal availability service level agreement for ZedX Apps.; ; The service is deployed within the buyer’s own cloud environment, and availability is primarily determined by the buyer’s chosen hosting configuration and cloud provider. Swiftpro makes every reasonable effort to ensure the application operates reliably and supports buyers in maintaining availability through good practice deployment and configuration guidance.; ; No service credits or refunds are provided for availability levels not being met.
• Approach to resilience: ZedX Apps is designed to be resilient by leveraging the resilience features of the buyer’s chosen cloud platform. The service is deployed within the buyer’s cloud environment, allowing it to benefit from cloud-native capabilities such as high availability, redundant storage, automated backups, and managed database services.; ; Resilience is achieved through separation of application and data layers, use of managed SQL Server services, and support for scalable infrastructure configurations. Datacentre resilience, including physical security, redundancy, and regional availability, is provided by the underlying cloud provider selected by the buyer.; ; Detailed architectural and resilience information can be provided on request.
• Outage reporting: ZedX Apps does not provide a public status dashboard or outage reporting API.; ; Outage reporting is handled through the buyer’s cloud platform. Where deployed in Azure, outage alerts and service health notifications are provided by Azure and can be configured to send email alerts to the buyer’s IT and service teams. Swiftpro Corporation UK Ltd will also communicate known service issues to buyers through agreed support channels where applicable.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password
• Access restrictions in management interfaces and support channels: Access to management interfaces and support channels is strictly controlled.; ; Administrative and management interfaces within ZedX Apps are protected by role-based access controls, ensuring only authorised users can configure settings or access sensitive functions. User permissions are defined by the buyer and enforced by the platform.; ; Access to support channels is limited to named contacts approved by the buyer. Any support access to the service or environment is granted only with explicit buyer authorisation and follows the buyer’s identity, authentication, and logging policies.
• Access restriction testing frequency: Less than once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Swiftpro Corporation UK Ltd approaches security governance through shared responsibility with the buyer.; ; ZedX Apps is designed to operate within the buyer’s own cloud environment and security framework. Security governance, including network controls, identity management, access policies, monitoring, and compliance, is aligned to the buyer’s existing cloud and information security standards.; ; Swiftpro maintains secure development practices, applies security updates, and designs the service to support role-based access, auditability, and least-privilege principles. Security risks, issues, and improvements are reviewed as part of ongoing service management, with detailed security and architectural information available to buyers on request.
• Information security policies and processes: Swiftpro Corporation UK Ltd follows documented information security policies and processes aligned to recognised good practice.; ; Policies cover areas including access control, secure development, data protection, incident management, and change management. Responsibility for information security sits with senior management, with oversight for policy approval, review, and enforcement.; ; Compliance with information security policies is supported through controlled access to systems, role-based permissions, and audit logging within ZedX Apps. Security practices are reviewed regularly and updated as required to reflect changes in risk, technology, or customer requirements. Where appropriate, evidence of policies and processes can be provided to buyers on request.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Swiftpro Corporation UK Ltd uses structured configuration and change management processes to manage ZedX Apps.; ; Service components, including application modules, configuration settings, and deployment artefacts, are version controlled and tracked throughout their lifecycle. Changes are planned, recorded, and released through controlled deployment processes.; ; All changes are assessed for potential impact on security, stability, and data protection before release. Security-related changes are reviewed to ensure they align with secure design principles and do not weaken access controls, data protection, or auditability. Where required, changes are tested in non-production environments before being applied to live services.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Swiftpro Corporation UK Ltd manages vulnerabilities as part of its secure service management approach.; ; Potential threats to ZedX Apps are assessed through regular review of application design, configuration changes, and dependency updates. Vulnerabilities are evaluated based on their impact to confidentiality, integrity, and availability.; ; Security patches are prioritised by risk and deployed as soon as practicable, following testing where appropriate. Threat intelligence is obtained from cloud provider advisories, software vendors, and recognised security bulletins. Where deployed in a buyer’s cloud environment, infrastructure vulnerability management follows the buyer’s cloud security processes.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Wiftpro Corporation UK Ltd follows a shared-responsibility approach to protective monitoring.; ; ZedX Apps is deployed within the buyer’s cloud environment, where monitoring, alerting, and logging are provided through the buyer’s cloud security and monitoring tools. Potential compromises are identified using cloud-native logging, access monitoring, and alerting configured by the buyer.; ; When a potential compromise is identified, the buyer’s IT and security teams lead investigation and response in line with their incident management processes. Swiftpro provides support and technical assistance where required. Response times are governed by the buyer’s incident management policies and service arrangements.
• Incident management type: Supplier-defined controls
• Incident management approach: Swiftpro Corporation UK Ltd follows a structured incident management approach.; ; Pre-defined processes are in place for common incident types, including service disruption, access issues, and data-related concerns. Incidents can be reported by users through agreed support channels such as email or in-application support requests.; ; Incidents are logged, prioritised by severity, and managed through to resolution. Users are kept informed of progress for significant incidents, and incident summaries or reports can be provided on request, depending on the nature and impact of the incident.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Full access to a trail account with quality demo data.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 2%
• Between £500,001 and £1,000,000: 5%
• Between £1,000,001 and £2,500,000: 7.5%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 12.5%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: Fa821093-aba3-487b-9d41-0d0f0d237f72
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tas@swiftpro.com. Tell them what format you need. It will help if you say what assistive technology you use.