Versantus

Drupal consultancy, support and maintenance

Drupal is a leading open source Content Management System (CMS) widely used in the public sector to build digital services.

We provide ongoing support and maintenance for Drupal, as well as ongoing strategic services to help drive your digital roadmap forward.

Features

• Drupal consultancy
• Drupal version migrations
• Re-platforming to Drupal
• Drupal personalisation platform
• Drupal multisite
• Drupal security updates
• Drupal multilingual implementation
• Headless Drupal
• Drupal security testing & consltancy
• Drupal app development

Benefits

• Drupal security compliant
• Fully managed Drupal hosting on Acquia
• UK based expert Drupal Development team
• Certified Drupal Experts
• Drupal Association Supporting Partner
• Acquia Preferred Partner

£950 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at david.vallance@versantus.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

644363418417850

Contact

David Vallance
01865 422112
david.vallance@versantus.co.uk

Planning

• Planning service: Yes
• How the planning service works: Our service allows organisations to gain greater insight into their requirements, before we start of the full design and build phase of the project. It allows organisations to move quickly with confidence, to test ideas, challenge assumptions and show a greater ROI. In partnership with your team, our experts bring creative, innovative thinking, a deep technical knowledge, and proven strategic minds together to create a blueprint for your success.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Acquia Drupal Cloud
  • Other - client defined

Training

• Training service provided: Yes
• How the training service works: As an integral part of our Drupal Development services, we offer personalised Drupal CMS training. Our training sessions are tailored to accommodate the proficiency levels and requirements of your Drupal Cloud CMS users, as well as the unique configurations of their implementations.; ; We offer flexible delivery options, including on-site sessions or convenient webinars, ensuring accessibility for all participants. ; ; Additionally, we provide bespoke training for other related services such as GA4 to help maximise your ROI.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Drupal CMS
  • Acquia
  • GA4

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our Drupal Development process for platform migration focusses on a series of crucial steps:; ; - Assessing Data Scheme/Structure: We meticulously analyse the existing data structure for migration; - Scoping Data Structure Changes: We identify and plan for any necessary alterations to the data structure to seamlessly integrate it into the new Drupal environment.; - Detailed Migration Planning: We craft a comprehensive migration plan to ensure a smooth transition of data.; - Integration Implementation: We integrate continuous integration practices into the migration process, ensuring a streamlined and efficient workflow.; - Automated and Manual Data Testing: Our team conducts rigorous testing, both automated and manual, to guarantee the consistency and integrity of the migrated data.; ; With our meticulous approach and attention to detail, we ensure a successful Drupal platform migration that meets your needs and exceeds your expectations.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Drupal 6
  • Drupal 7
  • Drupal 8
  • Drupal 9
  • Drupal 10
  • Drupal 11
  • Acquia Drupal Cloud

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We’re passionate about delivering quality solutions, which is why its one of our core values.; ; Completion of each project or bug fix includes several stages, which incorporate testing and assures a high quality end result:; - Understand, question, define: to ensure we're solving the right problem, or providing the benefit we expect; - Implement and review: our developers will make the necessary code additions or changes, and then the code will be passed for peer review, looking at code quality, security, and outcomes. Feedback is recorded and acted upon; - Feature, integration and deployment testing: manual and automated testing may be used and documented, depending on the changes being made; - User acceptance testing: you will review and approve changes as needed with Versantus providing support and guidance ; - Deployment: we'll execute the agreed deployment plan and thoroughly test post-deployment to ensure everything's as it should be; ; Where issues are found during any of our testing steps, details are logged in Jira, reviewed and prioritised, and ; updates will be delivered in the regular sprint releases. For urgent fixes, we can apply hotfixes through an ; accelerated review, testing process and deployment process.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Security testing
  • Security audit services
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Versantus offers support any Drupal application, whether it's hosted on the your own infrastructure or with a third-party provider. ; ; In addition to this flexibility, we proudly offer Drupal Optimised Acquia Cloud Hosting—a comprehensive, fully managed hosting service designed to maximise the performance and reliability of Drupal-based websites and applications. ; ; With our expertise and commitment to excellence, clients can trust Versantus to provide unparalleled support and hosting solutions tailored to their unique needs and requirements.

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: For critical issues our monitoring identifies issues within 60 seconds and alerts our team. We will start to fix the problem as soon as we are aware of it, and will dedicate all available resources to resolve it quickly.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 A
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: With our flexible service packs we give you access to whatever skills you need, when you need them: -; - Strategic consultancy ; - Design & UX ; - Development ; - On-going security updates ; - Search engine optimisation (SEO) ; - Conversion rate optimisation (CRO) ; - Pay-per-click advertising (PPC) ; - Penetration testing ; - Training or support ; - Visual brand identity development ; ; Service packs are priced at £950 + VAT per day, how much actual time you need will depend on your ambition and goals. We’ll discuss this further with you to understand and agree on a level that suits you alongside your chosen Drupal maintenance package.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Versantus are working towards net zero/ carbon neutrality. Our policies and procedures aim to influence our team, client and supply partners to consider and minimise the environmental impact of our activities.

  Covid-19 recovery

  Versantus have implemented additional staff services to support the mental health of the team in light of COVID-19 and the impact it has had on wellbeing. We have also invested in additional facilities and workplace conditions that support the COVID-19 recovery effort including effective social distancing and hybrid working arrangements. This includes facilitating remote working and encouraging our team to make the most of our global offices to.

  Tackling economic inequality

  Versanuts strive to create a diverse working environment which includes seeking candidates from different social and economic backgrounds. We promote retraining for people re-entering the workforce and we work with our client partners to explore opportunities for training and development of their teams and communities. Additionally, we ensure to pay all employees the Oxford Living Wage, with the flexibility to work from home to further ensure everyone is able to work comfortably at Versantus. Additionally, we are proud to offer salary transparency through published and communicated pay scales for each role within our team, alongside the requirements to meet each level of pay and responsibility. This ensures we are proactively fostering transparency that eliminates the potential for discriminatory pay distribution.

  Equal opportunity

  Versantus believe that policies alone are not enough to build an inclusive culture or workplace and that promoting diversity shouldn’t be a box-ticking exercise. At Versantus, it is about ensuring that no one feels left out, excluded or undermined because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage/ civil partnership, pregnancy and maternity, or factors such as social background. Versantus actively promotes an inclusive working environment which allows and encourages people to be themselves at work. This means creating a culture where discrimination is eliminated, and an environment of equal opportunities where everyone recognises the positive contribution a diverse workforce and community can make.

  Wellbeing

  Versantus strives to support the health and wellbeing of the team, including physical and mental health, through the facilities we provide and benefits we offer. For example, everyone is entitled to join the company health plan which provides a mental health service that gives everyone access to self help and counselling experts. We recognise that many of our team members have conflicting personal responsibilities that need to be managed alongside their work responsibilities. This is why we offer flexible working hours, extended maternity and paternity leave and private healthcare to support our team as much as possible inside and outside of work. This approach has resulted in our recognition as a Great Place to Work.

Pricing

• Price: £950 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at david.vallance@versantus.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.