Softcat Limited

Salesforce - MuleSoft Training Services

MuleSoft provide the best training in all aspects of the use of MuleSoft Anypoint Platform. Utilising virtual public and private options customers can get extensive tuition and practical examples of the best way to implement and deploy Mulesoft Anypoint Platform to meet the needs of the business. SFDCSMS2022GC13

Features

• The best training provided directly by MuleSoft for Anypoint platform
• A range of instructor and on-line courses provided

Benefits

• The most up-to-date and accurate training available for MuleSoft
• Consume training in the most relevant and convenient format

£250 a unit

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at psitq@softcat.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

647144478606622

Contact

Charles Harrison
01628 403403
psitq@softcat.com

Planning

• Planning service: No

Training

• Training service provided: Yes
• How the training service works: MuleSoft provide the best training in all aspects of the use of MuleSoft Anypoint Platform. Utilising virtual public and private options customers can get extensive tuition and practical examples of the best way to implement and deploy Mulesoft Anypoint Platform to meet the needs of the business. ; ; MuleSoft Training Credits are a convenient and cost-effective way of purchasing MuleSoft Training and Certification services.
• Training is tied to specific services: Yes
• Services the training service works with: Mulesoft

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: MuleSoft Catalyst is a set of packaged service offerings, including best practices, assets, services, training and customer success programs. They have been designed to provide you with right level of assistance and direction at the right time so that you can achieve your desired business outcomes.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: Constraints are shown in the Service Definition Document

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Support levels: Product Support is available as part of MuleSoft service listings elsewhere in G-Cloud

Resellers

• Supplier type: Reseller (no extras)
• Organisation whose services are being resold: Mulesoft, Salesforce

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Fighting climate change:

  Fighting climate change

  In 2021, Salesforce achieved net zero across its full value chain and reached 100% renewable energy. This means Salesforce has purchased enough renewable energy to match all electricity it uses globally. ; ; Since first committing to this goal in 2013, Salesforce has been working to accelerate the global transition to clean and renewable sources of electricity with the aim for a future where renewable energy is powering the world around the clock.; ; Furthermore, Salesforce is on a mission to help conserve, restore, and grow 1 trillion trees by 2030.; ; Efforts include helping drive toward a 1.5°C future with its Climate Action Plan. Salesforce is focusing on six sustainability priorities — emissions reduction, carbon removal, trillion trees & ecosystem restoration, education & mobilisation, innovation, and regulation & policy — offering others a blueprint to accelerate their journey to Net Zero. In line with these priorities, Salesforce helped found 1t.org, a global movement to conserve, restore and grow 1 trillion trees by 2030 and launched an Ocean Sustainability Program to help protect our ocean.
• Covid-19 recovery:

  Covid-19 recovery

  Businesses are under pressure to find ways to innovate quickly, while providing seamless user experiences and increased security to accommodate the all-digital, work-from-anywhere world.; ; At Salesforce, we have responded to our customers’ needs faster than ever. We launched Work.com in May to help organisations navigate the complexity of safe office return. It included apps for manual contact tracing, employee wellness checks, shift scheduling, employee learning platform and command centre to help leaders visualise the data and make informed decisions. We built an entirely new suite of solutions in just eight weeks." More details: https://www.salesforce.com/news/stories/how-salesforce-built-work-com-in-8-weeks/. We also launched Vaccine Cloud in 2021 to help monitor health in the community.; ; Returning to the office; As the pandemic changed the way we work and live, we used our technology like Work.com and expertise to safely reopen our offices world-wide, and welcome our employees in a safe environment.; The Salesforce's approach is more than just reopening offices, for Brent Hyder (former Salesforce President and CPO) it is ‘’an opportunity to create a workspace and an employee experience that makes us more connected, healthy, innovative and productive.’’; For more information: https://www.salesforce.com/news/stories/global-return-to-the-office-the-salesforce-approach/; ; Vaccine Cloud; Introduced in early 2021, this cloud-based solution is designed to help organisations, workplaces, schools, and non-profits make data-driven decisions based on health status so they can open safely. ; Vaccine Cloud helps businesses and organisations quickly scale vaccine operations. The solution features capabilities ranging from recipient registration and scheduling to inventory management and public health outreach. Salesforce built Vaccine Cloud because legacy systems were built too simplistic to handle this epidemic; Vaccine Cloud is a technology that helps:; • Mitigate short-term risks and stabilise operations; • Plan and orchestrate a return-to-work; • Engage customers, partners, and suppliers at every-point
• Tackling economic inequality:

  Tackling economic inequality

  Based on World Economic Forum’s “The Future of Jobs Report 2020,” 50% of employees will need new skills in the next five years to keep up with the technology. ; More than 3 million people are already skilling up with Trailhead.; Anyone ready to take their skills to the next level can sign up for a free Trailhead account at www.Trailhead.com ; ; Trailhead offers free learning, helping to create new pathways into tech for diverse talent. This shapes a more inclusive future. ; ; 9 out of 10 customers rely on our partner apps and experts. 70% of Salesforce implementations are led by 1 of 132,000 Salesforce experts. Our partnership ecosystem is predicted to create 9.3M jobs and $1.6T in new business revenue by 2026, according to IDC (source:https://www.salesforce.com/news/press-releases/2021/09/20/idc-salesforce-economy-2021/?sfdc-redirect=430). ; ; Sustainable supply; Sustainability is integral to Salesforce’s procurement strategy and our supplier relationships. On Trailhead we outline our expectations of suppliers.; ; Our commitment to Equality extends to our supply chain. Our suppliers are critical for our success and innovation, share our values, operate with integrity, respect, and transparency.; ; Partnering with small businesses and diverse suppliers is not just the right thing to do; it is smart business. We seek certified diverse suppliers bringing innovation to positively impact local communities, ecosystems, and the environment. ; ; We are active partners with diverse community-based organisations to provide development, education, and resources. We are proud members and sponsors of Disability:IN, the National LGBT Chamber of Commerce, the National Minority Supplier Development Council, the National Veteran Business Development Council, and the Women’s Business Enterprise National Council. As we expand our initiative globally, we are proud to join the Minority Supplier Development UK and Supply Nation.; ; Learn more: https://www.salesforce.com/company/supplier-diversity/
• Equal opportunity:

  Equal opportunity

  The Valuable 500 is a global call to action for 500 world’s most influential businesses to include disability on their agenda and end bias toward disability. ; We joined the group in 2019 to create inclusive workplaces where everyone feels valued, respected and comfortable. ; ; Equality is a core value at Salesforce. It empowers us to innovate, build deeper connections with our customers, and ultimately become a better company.; ; We strive to create a workplace that reflects the diverse communities around us. Together we can build a more equal workplace and world for all.; ; We set a goal in 2019 to have 50% of our U.S. employees from underrepresented groups by 2023. In 2020, we included additional public representation goals to continue to accelerate this work, and we’re evaluating new goals to help hold us accountable.; ; Our Equality Groups are employee-led organisations that build community, educate allies, and drive equality. We continue to offer recognition and compensation for globally elected Equality Group leaders. More information: https://www.salesforce.com/company/equality/equality-groups/ .; ; Equality Examples; ; New gender inclusive benefits; Transgender people face barriers and inequality — including access to healthcare. We want to help remove some of those barriers to ensure our transgender and non-binary employees can get the care they need and live as their true, authentic selves by providing critical financial and emotional support they deserve.; ; Equal pay; Salesforce has spent $16 million to date to ensure equal pay for equal work among its global workforce. In 2015, the company committed to investigating and addressing any gender pay gaps. Since then, Salesforce has continued to improve upon its processes and broaden the scope of assessment to include bonuses, promotions, and stock, as well as race and ethnicity in the United States, in addition to gender globally.
• Wellbeing:

  Wellbeing

  We bring mental health conversations into the workplace. ; For example, our CPO Brent Hyder hosted a virtual Mental Health Town Hall for our global employee base, featuring leaders from across the spectrum talking about mental health.; ; We recognize that health equity concerns are especially problematic in the context of mental health. We see how the problems facing humanity such as nutrition insecurity, housing insecurity, climate action, health equity, mental health, wellbeing, and workforce development all intersect.; These are complex problems and we have to work all together towards solutions that span more than one axis.; ; Pledge 1% is a global movement that inspires, educates, and empowers every entrepreneur, company, and employee to be a force for good. Over 10,000 members in 100 countries have used Pledge 1%’s flexible framework to ignite half a billion dollars in new philanthropy.; ; Pledge 1% founding partners include Salesforce, Atlassian, and Rally, three companies that know first-hand how pledging a small portion of future success today can have an enormous impact tomorrow. In 2014, they came together with the Entrepreneurs Foundation of Colorado to accelerate a shared vision of every business around the globe integrating philanthropy into its corporate DNA. In 2016, Pledge 1% became a special initiative of Tides, a leading global philanthropic partner and non-profit accelerator.; ; Salesforce.org powers the purpose of people dedicated to solving our world’s biggest problems. A global community of nonprofits and educational institutions relies on our technology to help them operate effectively, raise funds, and build more meaningful relationships with those they serve.; - $1.5 Billion in technology given for free; - $23 Million in Pro Bono value to the sector in FY21; - 87% customers have improved their ability to achieve their mission

Pricing

• Price: £250 a unit
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at psitq@softcat.com. Tell them what format you need. It will help if you say what assistive technology you use.