OCF LIMITED

OCF HPC in the Cloud Implementation and Support Services

The design, deployment and (optional) management of a HPC service in a Public Cloud

Features

• Solution Design & Scoping
• Implementation of a HPC Cluster Service in AWS
• Installation of end user applications
• Consolidated Billing
• Support
• Managed Services
• Training & Handover Services
• Documentation

Benefits

• Save implementation time of HPC in the cloud solutions
• Consolidated monthly billing for whole service
• Fully supported solutions
• (Optional) On-going services - patching, application updates etc
• No need for an on-premise HPC facility
• Reduced CAPEX costs
• Test new technologies in the Cloud
• Spin-up compute instances prior to on-premise cluster delivery
• Scale your cluster on demand

£12,500 a transaction

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tenders@ocf.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

649149891417793

Contact

Megan Stroud
0114 257 2200
Tenders@ocf.co.uk

Planning

• Planning service: Yes
• How the planning service works: OCF will engage with customers to perform a review of any existing services and discuss new service requirements to understand the end goal of a customer. Upon completion of these tasks OCF will provide a detailed and tailored implementation plan.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • HPC
  • High Performance Computing
  • Batch Scheduling
  • Amazon Web Services (AWS)
  • Scheduler
  • Microsoft Azure
  • Google Cloud Platform (GCP)
  • Slurm
  • Cluster

Training

• Training service provided: Yes
• How the training service works: OCF are able to offer bespoke training for a customers individual HPC/Cloud requirements in addition to reselling accredited courses from our technology partners.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: OCF will engage with customers to perform a review of any existing services and discuss new service requirements to understand the end goal of a customer. Upon completion of these tasks OCF will provide a detailed and tailored implementation plan. An experienced OCF engineer will perform the migration as agreed between both parties.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Upon completion of all implementation services, OCF will perform quality assurance and performance testing in agreement with customer requirements.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: OCF 'Frontline' Service Level Agreements are available for all OCF solutions including HPC software and solutions hosted either on-prem or in the cloud. In conjunction with vendor/community support, OCF provide a break/fix service to assist in the problem diagnosis and resolution of all support issues. The OCF Customer Support Team are skilled HPC engineers who can provide Level 1 to Level 3 support in-house. If further support is required ‘Frontline+’ allows supplemental options to be added. OCF's standard support hours are 9:00 - 17:30 Monday to Friday excluding bank holidays.

Service scope

• Service constraints: No major constraints

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: OCF's SLA provide a 4 hour response to service incidents with a service level target of within 1 hour, between 9:00 - 17:30 Monday to Friday. OCF do not provide weekend support as part of our standard SLA. All support contracts have an agreed SLA. Support contracts are priced according to the supported service/s and SLA requirements. Enhanced support SLAs are available and can be tailored to customer requirements. OCF allocates an Account Manager to each client.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: All support contracts have an agreed SLA. Included service hours are 9:00 to 17:30 Mon-Fri with a 4 hour response.; Support contracts are priced according to the supported service/s and SLA requirements.; Enhanced support SLAs are available and can be tailored to customer requirements. ; OCF allocates an Account Manager to each client.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Citation ISOCertification Limited
• ISO/IEC 27001 accreditation date: 21/12/2023
• What the ISO/IEC 27001 doesn’t cover: OCF Limited has a full scope 27001. The scope of the Management System applies to the following: the design, build, deployment and support of high performance compute, storage, cloud and AI; solutions to all sectors
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity

  Fighting climate change

  As an ISO14001 accredited organisation, we have an important part to play in improving our local environment. We are proud to have signed the SME Climate Commitment, aligning our company's CO2 emissions targets to those of the Paris Climate Agreement. We aim to halve our CO2 equivalent emissions by 2030 and achieve net zero by 2050 as per our Carbon Reduction Plan. OCF actively streamline business processes to minimise our carbon footprint and fight climate change in support of Government’s 25 Year Plan. Annual sustainability reporting will be available to Framework Buyers upon request.

  Equal opportunity

  OCF have several active initiatives to tackle economic and workforce inequality. Our graduate recruitment programme works with Pareto Law to advertise OCF roles, screen potential candidates and provide industry specific, digital, and generic workplace skills training upon employment. In the past year, OCF have employed 3 new graduates and aim to employ 2 more within the next 12 months. We actively market in areas that have been predominantly inhabited by people from disadvantaged backgrounds or nationalities to attract natural talent and provide opportunities that may otherwise be inaccessible. All current initiatives would be extended upon Framework award due to the additional resources that will become available.

Pricing

• Price: £12,500 a transaction
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tenders@ocf.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.