iBabs BV

iBabs

Secure Board and Committee Meeting Management Software/ Portal.
iBabs Debrief allows you to create Meeting Minutes in minutes using the power of secure AI

Features

• Create and share board packs with ease
• Securely store your sensitive data- 256-bit AES encryption
• iBabs is ISO9001, 27001 and 27002 compliant
• M365, Entra and Sharepoint Integration
• Actions Tracker -Track progress with RAG Status and action log
• Capture / upload recordings to create Minutes in minutes
• Digital signature
• Mobile access- iBabs app available on Android and iOS.
• Voting
• Approvals - Create an approval route for documents across meetings

Benefits

• Save hours with meeting preparation and follow up
• Permissions based and secure
• 15 year track record as a trusted third party
• Integrate your office ecosystem and make your meetings more productive.
• Instantly create actions logs, live updates on actions
• iBabs Debrief cuts down hours of manual labour creating minutes
• Sign documents from phone / tablet
• Searchable, secure access to your Board/ Committees
• Capture Decisions easily and securely
• Take good governance across your organisation

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jonathan@ibabs.eu. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

649262677142675

Contact

Jonathan Bennett
07885997910
jonathan@ibabs.eu

About the service

• Service categories:
  • Applications
    • Collaborative
      • Conferencing and virtual event
        • Web Conferencing Applications
        • Virtual Event Applications
      • Team collaboration
        • Team collaboration
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Microsoft Sharepoint and Teams
• Cloud deployment model: Private cloud
• Service constraints: N/a
• System requirements:
  • Browsers: Chrome 90+, Edge 90+, Safari 14+
  • IOS 13.0 or later
  • IPadOS 13.0 or later
  • MacOS 11.0 or later / Mac with Apple M1 chip

User support

• Email or online ticketing support: Yes
• Support response times: Response within 2 hours typically
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 24 hours, 7 days a week
• AI chatbot: No
• Web chat support accessibility standard: WCAG 2.2 A
• Web chat accessibility testing: Websites subject to external audit
• Onsite support: No
• Support levels: Submit a ticket with the Technical support team for assistance with any inquiries or issues. ; 1; Call +44 (0) 20 3936 4784 or send an email to get in touch with a subject matter expert. ; 1; For first-class help, you can also contact the iBabs support team directly through their support page
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: IBabs is offered as Software as a Service from our secure data centres which minimises impact on your IT department for service delivery.; ; We tailor iBabs to your organization and make the application available based on employee authorizations.We will train all the users at the outset, starting with meeting administrators . ; ; During a two-hour on the-job training we walk your administrators through to set up meetings, record minutes, actions and decisions from meeting.; ; We will also provide training in the form of an online training for all iBabs meeitng participants at the start. During an interactive session, we will share all our best practices and guide end users through the application
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• Documentation accessibility standard: WCAG 2.2 A
• End-of-contract data extraction: IBabs will provide either a PDF Export / XML file of data securely via FTP to a nominated IP Address
• End-of-contract process: On serving notice iBabs will agree an end date in consultation with the client and agree the best means to export client data via FTP

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • MacOS
  • Windows
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Admin users will get the best experience from a browser. ; Meeting participants get the best experience in the IoS / Android / Microsoft suite of Apps
• Service interface: Yes
• Description of service interface: Meetings are created and published via the easy to use web console.
• Accessibility standards: WCAG 2.2 A
• Accessibility testing: We have been externally audited
• User support accessibility: WCAG 2.2 A
• API: Yes
• What users can and can't do using the API: IBabs works with Microsoft Entra, Purview, and Sharepoint, as well as Teams ; https://support.ibabs.com/docs/en/ibabs-microsoft-entra-id-formerly-azure-active-directory-office365; iBabs can be deployed using Microsoft Intune Ihttps://support.ibabs.com/docs/en/ibabs-for-intune-application; ; iBabs supports SAML authentication
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: IBabs supports a number of security and functionality customisations ; ; https://www.ibabs.com/en/features/

Scaling

• Independence of resources: IBabs has no limit in capacity. iBabs has a data distribution layer allowing different iBabs servicesets to operate as 1 virtual. Performance and; capacity are monitored daily and can be scaled at he touch of a button within Microsoft Azure.

Analytics

• Service usage metrics: Yes
• Metrics types: IBabs publishes availability metrics to our website monthly.; ; We can also provide ; 1 Authentication logging; 2. Function logging.; 3. Password logging; 4. Activity logging
• Reporting types:
  • Regular reports
  • Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Supplier type

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: NCSC approved service provider
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type:
  • Degaussing
  • Physical Destruction / Hardware containing data is completely destroyed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: They can either download for themselves or we can provide a PDF / XML export of all data
• Data export formats: Other
• Other data export formats:
  • PDF
  • XML
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • PDF
  • XML

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: 99.9% availability; https://support.ibabs.com/docs/en/sla-reports-2025
• Approach to resilience: IBabs’ information systems and technical infrastructure are hosted in the Microsoft Azure Western Europe (Netherlands) data center with a ; diversion to Northern Europe (Ireland).; ; Customer data is continuously backed up (files and database) with a retention of 28 days. This is a native Microsoft Azure functionality. The virtual machines for running the code are backed up daily. These do ; not contain customer data, but are backed up to ensure continuity of the system. Here too, a retention of 28 days applies. iBabs will make every effort to achieve uninterrupted availability (7 days a week, 24 hours ; a day) of the SaaS Service
• Outage reporting: https://support.ibabs.com/v1/en has a dashboard with outages and reporting on service availability.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: IBabs only provides access if absolutely required and is limited to authorized persons who need access to perform their function. Access is denied to people who have no or no longer authorized access. iBabs also reviews employee permissions quarterly and immediately revokes access rights once an employee’s employment is terminated. Access is protected by a login name and password and MFA. Each employee has a personal login name and a password to log in. Passwords have a minimum ; length, are complex, expire and can be blocked. Passwords cannot be reused. Passwords are never passed on by phone or e-mail.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Software Security Code of Practice: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: IBabs has drawn up an information security policy that gives direction to the organization with regard to all activities related to information security. This policy is actively promoted to the employees and ; applied in the business operations. iBabs maintains, monitors and reviews its information security policy at least once a year, in such a way that it complies with business requirements and relevant laws and ; regulations. Compliance with the policy is tested, among other things, from internal audits.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: The iBabs development team uses safe techniques ; and best practices in the field of programming. ; OWASP Top Ten is the starting point. Developers ; participate annually in formal training in secure ; web application development practices. The ; development, test and production environments are ; separate. All changes are reviewed and documented ; by experts for performance, audits and research ; purposes, before being deployed in the production ; environment
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: IBabs works with a documented vulnerability ; management program. This program scans, ; identifies, and fixes vulnerabilities in the security ; of servers, workstations, network devices, and ; applications. All networks, including testing and ; production facilities, are regularly scanned by ; trusted third-party providers. Servers receive high priority critical patches. Other patches are applied when needed. iBabs regularly performs internal and external penetration tests and solves problems ; based on the severity of the results. Euronext ; InfoSec results in an automated scan several times ; a month.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: IBabs works with security incident policies and procedures. The policies set out the initial responses, the investigation, customer notifications ; (where minimum applicable laws are complied with), public notices, and remedial action. This policy is regularly evaluated and tested twice a year.; Our management system is set up according to the standards ISO27001 and ISO9001. An important aspect of iBabs’ management system is that ; continuous improvements in quality and information security are continuously sought and the continuous increase in the level of customer satisfaction. iBabs is ISO 27001 and ISO9001 certified.
• Incident management type: Supplier-defined controls
• Post-quantum cryptography secure: Yes
• Incident management approach: IBabs works with security incident policies and procedures. The policies set out the initial responses, the investigation, customer notifications ; (where minimum applicable laws are complied with), public notices, and remedial action. This policy is regularly evaluated and tested twice a year. if iBabs learns of a security breach, iBabs will notify affected users so that ; users can take appropriate protective measures. Infringement notice procedures follow the guidelines from applicable contractual obligations ; and laws and regulations. iBabs is committed to ; giving customers all the information they need to ; meet their own legal reporting obligations.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: IBabs offers a 30 day free trial of the service.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Standards and certifications

• ISO/IEC 27001 certification: Yes
• ISO/IEC 27001 accredited by: DNV - Business Assurance
• ISO/IEC 27001 accreditation date: Monday 21 July 2025
• What the ISO/IEC 27001 doesn’t cover: N/a
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• ISO 9001 certification accredited by: DNV - Business Assurance
• ISO 9001 accreditation date: Friday 2 June 2023
• What the ISO 9001 doesn’t cover: N/a
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: No

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
  • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Volunteering opportunities for staff
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
  • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
  • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
  • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
• Mission: Make Britain a clean energy superpower:

  To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

  Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
• Mission: Break down barriers to opportunity:

  By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

  Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the issues affecting the development of new skills by target cohort
  • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
  • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Understanding of issues relating to entering the contract workforce
  • Creation of outreach activities to create a pipeline of employees for the future contract delivery
  • Content of the outreach activity is designed to suit the target cohort
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
• Mission: Build an NHS fit for the future:

  That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

  Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
  • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
  • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jonathan@ibabs.eu. Tell them what format you need. It will help if you say what assistive technology you use.