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Proventeq Limited

Intelligent(Digital) Process Automation - Legacy BPM/RPA/Workflow Migration Services

Proventeq provides expert consultancy services for Digital workplace implementation using SharePoint online/Microsoft 365 and make optimal use of the SharePoint Online platform through business process management using Power Automate. The service includes design, process maps, architecture, implementation best practices, migration of legacy BPM to PowerAutomate/Salesforce, Power Apps, integration and more.

Features

  • Discovery phase to map business needs against modern workflow platforms
  • Convert SharePoint workflow with Power Automate/Logic Apps where appropriate
  • Power BI integration for BPM Analytics
  • Legacy DMS consolidation to SharePoint Online
  • All-inclusive migration service - no requirement to purchase additional tools
  • Jumpstart package to accelerate Digital Workflow adoption
  • Replace legacy BPM tool with SharePoint/Salesforce/Power Platforms -E2E migration service
  • Content Centric Case platforms using SharePoint/Salesforce

Benefits

  • Take full advantage of M 365/Salesforce ecosystem and tooling
  • AI enabled Intelligent Workflow solution to reduce manual tasks
  • Simplify business process automation with RPA
  • Reduce OPEX cost by replacing third party BPM tools
  • MS technology alignment with robust product road-map from Microsoft
  • Extend SharePoint online capabilities with Syntex for AI
  • Build complex content centric case management with SharePoint/Salesforce
  • Digitise Document Ingestion processes to simplify the case management

Pricing

£605 to £1,375 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Bids@proventeq.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

6 4 9 4 1 2 4 0 6 2 0 8 1 2 1

Contact

Proventeq Limited Sarah Churchard
Telephone: 0118 907 9296
Email: Bids@proventeq.com

Planning

Planning service
Yes
How the planning service works
Proventeq cloud planning and discovery service provides insight into the current BPM system(s) and identifies the potential issues which may arise when migrating to cloud. This phase of the project will allow customers with a view of their as-is process maps, overall process architecture,usage patterns, security models.
The findings from Discovery and Analysis would be used to define the scope and feed into the migration design, target implementation architecture design, which includes potential options to rapidly implement AI supported intelligent workflows.
Leverage Office365 ecosystem to further extend SharePoint Online capabilities such as Teams, Power Automate, RPA to build transnational content management processes with Line of Business Applications to simplify the business processes.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Microsoft 365
  • SharePoint Online
  • Azure Services
  • Power Automate
  • Legacy BPM tools (Nintex, K2 etc.)
  • Salesforce Service Cloud
  • Azure Logic Apps
  • Power Platforms
  • Power BI and Azure Synapse platforms

Training

Training service provided
Yes
How the training service works
Tailored SharePoint Online training will be offered as per customer requirements either onsite or virtual classrooms. Also offer 'Train the Trainer' programmes, so that customer internal training team can conduct on-going training to their teams in an on-going basis. Please contact Proventeq directly for details.
Training is tied to specific services
Yes
Services the training service works with
  • SharePoint Online
  • Microsoft 365 Adoption & Change Management services
  • Microsoft 365 Compliance & Data Governance Services
  • PowerAutomate Business Process Management
  • Salesforce Service Cloud and SharePoint Integration

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Proventeq offer an end-to-end migration service of your legacy BPM migration to Power Automate to ensure that the customer could maximize their potential of their Microsoft 365 and Power Platform investments.
As part of this, Proventeq takes care of all stages of migration, starting from Discovery through to Design, Configuration, Execution, QA and Post-migration support. Our migration analysis services also identify potential quick wins by building AI enables intelligent workflows to automate time consulting manual tasks. We also review options for utilising Power Automate RPA to replace expensive RPA solutions
Setup or migration service is for specific cloud services
Yes
List of supported services
  • SharePoint Online
  • Azure Cloud
  • Power Automate

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
How the support service works
Support for cloud hosting or software services will vary depending upon Buyer requirements and upon the nature of the services supported. Please contact Proventeq directly for details.

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Support response times
Standard support is available 9 AM to 5:30 PM on week days.
Severity 1 - Response time within 4 working hours.
Severity 2 - Response time within 8 working hours.
Severity 3 - Response time within 16 working hours.
Severity 4 - Response time within 24 working hours.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support response times
Standard support is available 9 AM to 5:30 PM on week days.
Severity 1 - Response time within 4 working hours.
Severity 2 - Response time within 8 working hours.
Severity 3 - Response time within 16 working hours.
Severity 4 - Response time within 24 working hours.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
DNV Business Assurance
ISO/IEC 27001 accreditation date
26/03/2022
What the ISO/IEC 27001 doesn’t cover
N/a
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

As a company, we are using a hybrid work approach where we minimize our office overheads for heating and lighting etc., which also means travel to the office is limited, where applicable. We are limiting our onsite customer visits where possible and deploying best-in-class Digital Workplace productivity tools to deliver our work. This approach enables us to reduce our carbon footprint from excessive commuting to work and customer sites.

Covid-19 recovery

As we have progressed through the Covid-19 pandemic, we have followed all Government guidelines. We have deployed new ways of working, continuing a remote working model, so that we can deliver customer projects whilst working remotely. We have provided support and guidance to our employees, including allowing sufficient time to recover from Covid to help support their physical and mental well-being. We have also deployed the best digital workplace tooling to enable remote working and sustainable travel solutions.

Tackling economic inequality

As a growing SME, we are creating new job opportunities, at various skill set levels. With our Hybrid working model, we are opening up access to talent across greater areas of the country as we are now not so dependent on close-to-office location. We regularly undertake a skills gap analysis to see what resources we require. We are ISO27001 UK certified to ensure IT Security is managed effectively. Our products for customers provide greater efficiency in the use of data within larger government services and private organizations.

Equal opportunity

We are an equal opportunities company. We recruit for knowledge and skills and allow flexibility due to our Hybrid working model. This enables us to have a diversified workforce. We demonstrate respect for each other and ensure fairness of approach in our recruitment and selection processes and all interactions with employees and clients. We have a constant learning culture to enable individuals to enhance their personal skill sets.

Wellbeing

We encourage employees to take regular breaks for their wellbeing. We have introduced measures to enhance employee mental health such as organizing virtual coffee break sessions, undertaking regular pulse surveys and Senior Management having regular ‘check-in’ sessions with employees. We have adopted various digital tools to measure and support employee wellbeing. Our products/systems provide efficiencies that enable customers to provide greater support to their employees/users, (e.g. through ensuring more efficient and informed public services).

Pricing

Price
£605 to £1,375 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Bids@proventeq.com. Tell them what format you need. It will help if you say what assistive technology you use.