COHESIVE UK GROUP LIMITED

BIM, Information Requirements and Information Management

Technical services supporting implementation of cloud-based BIM/Digital Twin strategies, including establishing Information Requirements to support clients with clearly defined data and Information Requirements (OIR, AIR, EIR) and governance frameworks across the asset lifecycle. Global project experience at National-Regional and Organisational-Project levels, delivering financial, social, and environmental outcomes.

Features

• Cloud and mobile business systems strategies, design and implementation
• Develop deep asset/network operations understanding, identify data needs and ontologies
• Define Information Requirements and standards in-line with best practice
• Define a core BIM strategy with supporting BIM-enabling documentation/templates
• Produce aligned Organisational, Asset and Employer Information Requirements (OIR/AIR/B-EIR/EIR)
• Progressive development of ontologies required to enable Digital Twin capability
• Project Information Model and Asset Information Model requirements
• Data auditing & validating against Information Requirements including EIRs
• Procuring, implementing and testing Common Data Environments
• Integration of business systems and data environments

Benefits

• Technology solutions/requirements aligned to business outcomes & TOM horizons
• Whole life asset management approach to information needs
• Optimise business processes for managing information e.g. validation/verification
• Compliance with Information Requirements driving related value and benefits
• Ensuring Information Requirements are understood, agreed, documented, and delivered
• Enable clear governance of Master and Reference Data Management
• Adopt industry leading digital data driven/Information Management best practice
• Enable the long-term interoperability of data and information
• Optimise business processes for managing information e.g. validation/verification
• Data model actively supports future business change and transformation

£265 a unit

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at matt.blackwell@cohesivegroup.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

651902235238369

Contact

Matt Blackwell
+447717838847
matt.blackwell@cohesivegroup.com

Planning

• Planning service: Yes
• How the planning service works: Cohesive offers comprehensive planning services including full Prince 2 programme management of the replacement or upgrading of system(s) across a business. Typically, we undertake an initial discovery activity to provide an objective assessment of the performance of business systems which is documented in a change strategy. Through business analysis we establish a clear articulation of the ‘as-is’ operating model / system(s) condition and the proposed ‘to-be’ operating model. As part of the planning process we can produce the business case to justify the proposed capital and operational expenditure of new systems. We undertake stakeholder engagements to ensure that use cases are developed to verify the business change requirements. Full systems and functional requirements are prepared ahead of a systems procurement, which is designed to verify and select an optimum solution. Our assessment includes a thorough analysis of any cloud based architecture and data centre hosting arrangements from a security perspective, interfaces with legacy systems, data migration needs and the whole life systems costs. Planning during design, testing and implementation and subsequent communication, roll-out and training is managed by Cohesive project managers in conjunction with the employer and carried out at a pace suited to the client’s business capacity to change.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Cohesive provides comprehensive communications, roll-out and training services and has qualified and experienced staff dedicated to providing this service. These services are geared towards the adoption of new ways of working as opposed to being about systems, themselves. Many software vendors can provide training for their systems but are not positioned to provide training aligned to business change and the associated new ways of working. Through developing business cases for new systems including designing new Target Operating Models (TOM) we produce the specification for the people change requirements. In doing so communications, roll out and training needs are defined along with the preferred training methodology such as remote webinars, ‘train-the trainer’ or on-site workshops. We develop full communications, roll-out and training programmes that cover the full context of the deployment of new systems. In designing the implementation of a new system, we advise clients to identify ‘Super Users’ who would support specification and final user acceptance testing of a system. We typically test training material on the ‘Super Users’ to gain feedback so that the training material can be updated prior to seeking authority from the Employer to implement the programme of training.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We help our clients to migrate from old systems and integrate siloed data into a single source of truth through our tried and tested discovery process, where we gather, analyse, interrogate and synthesise data. Our assessment includes a thorough analysis of any cloud based architecture and data centre hosting arrangements from a security perspective, interfaces with legacy systems, data migration needs and the whole life systems costs. Migration planning, testing and implementation is managed by Cohesive project managers, in conjunction with the employer.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: In producing the functional and non-functional requirements for business systems, we also design the user acceptance testing criteria. This testing, which includes penetration testing undertaken by others, is detailed in the programme that informs the definition of the project milestones in the Employer’s ITT. As a supplier builds their design solution we instigate a programme of surveillance to verify that the design meets all system requirements. This is often carried out under an ‘Agile’ management approach. As the solution is built and tested by the vendor we audit the vendor against their quality plan and design, reporting our findings to the Employer and Vendor. On completion of the configuration and internal testing of the solution by the Vendor, we will undertake a detailed programme of user acceptance testing covering the full range of the requirements using test data, files, workflow, user administration, adding and archiving projects / workspaces etc. Development and testing will be carried out in dedicated ‘sand-pit’, user acceptance and staging environments, ahead of migration to production. On successful completion of the user acceptance testing, further user acceptance testing will be undertaken once the Employer has provided authority for the Vendor to publish to the production environment.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services
  • Other
• Other security services: BS1192 / ISO19650-5 trained resources

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Cohesive can provide and support outsourced solutions for the management of cloud systems including IBM's Maximo Enterprise Asset Management (EAM) system, Building Management Systems (including Planon), Information Management Systems (for example, O365, SharePoint), and Project Information Management systems, such as Bentley ProjectWise, Business Collaborator, Viewpoint for Projects, Oracle's Aconex and Asite. Many cloud-based information systems require administration of users along with the creation and archiving of workspaces / project spaces. Cohesive can provide a fully-outsourced service to manage a client’s Common Data Environment (CDE) or project collaboration systems, for both projects and asset management activities, across an entire digital estate. The ongoing support services include project and workspace creation, user management, support desk and reporting. We also provide support for the implementation and maintenance of PLM (Product lifecycle management) or Asset Information Management systems to manage and maintain procured asset data.

Service scope

• Service constraints: None.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: One of four priorities, as described below, will be assigned to a support request. Priority 1 - 1 working hour response time - 4 working hours resolution Priority 2 - 1 working hour response time - 8 working hours resolution Priority 3 - 2 working hour response time - 8 working hours resolution Priority 4 - 8 working hour response time - 3 working day resolution.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Cohesive offers Levels 1 and 2 support for cloud based information management solutions. Levels 3 and 4 support are managed via the system vendors themselves. Levels 1 and 2 support covers user management and creation including initial engagement. It also covers aspects of support such as workspace, company management and reporting. Cohesive can provide Level 1 and 2 support for the management of cloud based information management systems which together form common data environments for the management of information and data during capital delivery, operation and maintenance. The cost of our services is developed using our standard rate card.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: IBM, Bentley Systems, Planon, Other - happy to discuss

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Cohesive are putting sustainability goals into action, both internally but also externally helping support our clients’ journeys helping establish sustainability and ESG data foundations which can enable a business to be more responsible and profitable. From optimizing energy consumption and reducing operational costs to enhancing sustainability and improving carbon goals, there is a constant need for innovative solutions that we provide which drive efficiency and productivity along with our partnership with IBM Envizi and its ESG suite. Internally, we are committed to reporting on relevant ESG topics aligned with leading frameworks and methodologies. We have been measuring our carbon footprint since 2006 using the internationally recognized Greenhouse Gas Protocol standard, including emissions from office utility consumption, global business travel, and colleague commuting. We strive for efficiency in our business practices including corporate travel, colleague commuting and energy use for our offices. We are engaged with the Science Based Targets initiative (SBTi), the world’s leading coalition for setting corporate emission reduction targets in line with climate science. Their Net-Zero Standard is the benchmark against which organizations demonstrate strong management of their climate strategy, and why we chose to work within their framework. By submitting our near-term corporate targets to SBTi we are formally committing to be a part of the movement, in line with the Paris Agreement, to limit global warming to 1.5 degrees Celsius and reach a common goal of net zero no later than 2050. We encourage and support recycling and energy conservation programmes and each office participates in recycling programmes as offered by the local authorities and landlords. We have a published Carbon Reduction Plan in line with the requirements of PPN 06/21, published here: https://cohesivegroup.com/wp-content/uploads/2024/03/CARBON-REDUCTION-PLAN-Cohesive-UK-Group-Ltd.pdf

  Tackling economic inequality

  We are passionate about helping the communities where we live and work, in every country where we operate. We support both global and local initiatives, both corporately and through the initiative of our colleagues. Through corporate giving, we provide financial support for global and local organisations, such as The Hunger Project, Habitat for Humanity, Red Cross, and many others. These organisations help provide necessities—such as food, water, and shelter—to people in need all around the world.

  Equal opportunity

  We are an equal opportunity employer and consider all qualified applicants for employment without regard to race, colour, sex, sexual orientation, gender identity, disability, protected veteran status, religion, national origin, age, or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. We support workplace fair practices that promote diversity and inclusion. All suppliers are expected to promote a workforce and workplace free of harassment, unlawful discrimination, and retaliation. Suppliers are expected to provide equal opportunity employment and must not discriminate on the basis of age, race, colour, sex, religion, national origin, sexual orientation, disability, covered veteran status, or any other status protected by law. We are committed to conducting business with integrity and upholding high standards for business ethics and responsibility. This commitment extends to our suppliers, vendors, and business partners; our Supplier Code of Conduct details our commitments to responsible business throughout our supply chain. All suppliers and their employees or consultants (sub-suppliers) must adhere to this Supplier Code of Conduct while conducting business with us and must comply with all applicable laws and regulations while conducting business with us. We provide a Whistle-blower hotline to enable reporting of any violations of the code.

  Wellbeing

  The health, safety, and well-being of our colleagues, contractors and the public is of primary importance to us. All our colleagues understand that they are responsible for their own safety and wellbeing, and that they must be alert to safety and wellbeing concerns for those around them. Our health, safety and wellbeing policy provides colleagues and contractors with information about managing health and safety hazards and risks associated with our business, premises and activities. It is structured to set out legal duties and how to comply with the health & safety policy, safe work practices and procedures. Our Mental Health First Aiders have been formally accredited to administer mental health first aid in the workplace, by attending and passing a Mental Health First Aid Course that has been delivered by an Accredited Mental Health First Aid Instructor. They must be easily contactable during core working hours, be able to be called away from their normal duties at short notice if required and be able to maintain confidentiality as appropriate whilst demonstrating an ability to relate well to colleagues. Cohesive recognises that respecting the privacy of information relating to individuals who have received mental health first aid or may be experiencing a mental health problem or a mental health crisis at work is of high importance. All mental health first aiders and HR representatives are obligated to treat all matters sensitively and privately in accordance with Cohesive’s confidentiality protocols. If at any time the Mental Health First Aider assesses there is a risk of harm to another individual, they must escalate the matter to HR and they will advise on next steps. Cohesive's Operations Board are responsible for supporting Regional Managing Directors in implementing the Cohesive HSW policy manual and applying the controls in leading their global teams

Pricing

• Price: £265 a unit
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at matt.blackwell@cohesivegroup.com. Tell them what format you need. It will help if you say what assistive technology you use.