Areti Group Ltd
Microsoft Office 365 Managed Support Services
Areti Group support service offers a range of activities, including discovery, planning, implementing, maintaining and continuously improving office 365 platforms. Our specialist engineers have an in-depth knowledge over the entire Office 365 stack and are well versed in identifying areas within 365 which may be of a benefit your organisation
Features
- Cloud migration road map
- Mobile device management
- Email services
- Business intelligence and PowerBI
- Data cleansing/Quality and Testing (QAT) services
- Data digitalisation/Continuous improvement
- Dynamics CRM/DevOps
- SharePoint Services/Configuration management
- Cloud based proactive monitoring/Enterprise mobility
- Change Management
Benefits
- Improved efficiency and user productivity
- Accessible from anywhere
- Fully scalable elastic solution
- Highly trained geographically disperse specialist engineers
- Reduced risk and management overhead
- Highly resilient solutions
- Greater security and stability
Pricing
£450.00 to £1,450.00 a unit
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at pete.kelly@areti.io.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
6 5 2 3 5 9 1 8 3 7 7 1 8 8 6
Contact
Areti Group Ltd
Peter Kelly
Telephone: +447814459458
Email: pete.kelly@areti.io
Planning
- Planning service
- Yes
- How the planning service works
-
Areti Group's Microsoft 365 Managed Support Service is meticulously designed to optimize and maintain your Office 365 platform, ensuring it aligns with organizational needs. The service begins with a discovery phase to understand specific requirements and current infrastructure. This leads into detailed planning and implementing tailored solutions across the entire Office 365 suite, including email, SharePoint, Dynamics CRM, and PowerBI.
Specialist engineers provide ongoing support and continuous improvements, focusing on areas like data cleansing, digitalization, and mobile device management. A cloud migration roadmap guides the seamless transition of services to the cloud, supported by proactive cloud-based monitoring and robust change management practices.
The service planning ensures that every aspect of Microsoft 365 is leveraged to enhance efficiency, reduce risks, and improve user productivity. Areti Group's approach not only stabilizes and secures your digital environment but also scales it efficiently to meet future demands, all while maintaining high resilience and accessibility from anywhere. This comprehensive planning ensures organizations maximize their investment in Microsoft 365, supported by expert engineers and adaptive, forward-thinking strategies. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We provide a comprehensive training service to support the successful adoption of your cloud services. We work closely with our clients to fully understand their training needs and build a customised approach to ensure the transition to cloud services is successful. We can provide a range of training delivery options from on-site one-to-one coaching, facilitated group training sessions, video tutorials, training documentation and video conference training sessions. We actively help to coach and train your staff throughout our engagements, through a collaborative and transparent approach.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Areti Group excels in supporting service migration, particularly for Microsoft 365 environments, ensuring a seamless transition with minimal disruption to daily operations. The process begins with a comprehensive assessment of the existing IT landscape to identify the best strategies for integration and migration. A detailed cloud migration roadmap is then developed, outlining step-by-step actions to migrate services securely and efficiently to the cloud.
Throughout the migration, Areti's specialist engineers implement robust data cleansing and quality testing to ensure data integrity and system functionality. Proactive monitoring and change management are integral to the process, enabling immediate adjustments and continuous improvement. By maintaining clear communication and leveraging in-depth knowledge of Office 365, Areti ensures a smooth transition that enhances system performance and user productivity. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Areti Group provides robust support for quality assurance and performance testing within its Microsoft 365 Managed Support Services. This includes comprehensive testing protocols to ensure that all Office 365 implementations meet the highest standards of quality and functionality. The process starts with meticulous data quality testing to prevent any issues related to data integrity. Performance tests are conducted to assess the responsiveness and stability of the system under various load conditions.
Additionally, Areti uses advanced monitoring tools to continuously evaluate the performance of the system in real-time, enabling prompt identification and resolution of any issues. This proactive approach ensures that the Office 365 services are always running optimally, offering clients a reliable and efficient platform that supports their organizational needs effectively.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Support is available remotely
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- Additional support is available by negotiation.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
- Wellbeing
Fighting climate change
At Areti Group, we understand that caring for the environment is not just a responsibility but also an opportunity to make a positive impact on our planet and communities. We are committed to sustainability in all aspects of our operations, from reducing our carbon footprint to promoting eco-friendly practices among our clients and candidates.
As a remote workplace we demonstrate our commitment to the environment is through our office practices. We educate our employees on energy efficiency, waste reduction, and recycling initiatives to minimise our environmental impact at home. From using renewable energy sources to implementing paperless processes, we continuously seek ways to operate more sustainably and reduce our environmental footprint.
As a Bcorp pending company and a climate positive recruiter we ensure we give back to the environment more than we take out. Our planting policy in partnership with Ecologi keeps us on track of getting this balance right. We commit to planting 100 trees for every placement that we make, so our clients can rest assured that working with us has a positive impact on the environment.
So far we have planted 28,000 trees and funded 29 projects around the world. Our aim for 2024/25 is:
• Plant 45,000 Trees
• Fund 50 worldwide projects
• Focus on funding UK Projects
• Reduce our carbon footprint by 5%Tackling economic inequality
It is our mission to build a business that values people and the planet more than it does profit. At Areti Group we believe that as a business, we have a responsibility to give back and make a positive impact in the communities we serve. Through our community engagement initiatives, we strive to build meaningful relationships, address local needs, and create opportunities for collaboration and growth. We offer all employees 5 charity days per year to volunteer in their local community, we donate 6% of our annual profits to charity and partner with a local skin charity cancer to contribute towards raising awareness and early detection of skin cancer in the local community and schools.
Examples of how we have contributed to our local community:
• Contribution from skilled volunteers is widely underestimated for charitable organisations and can often have a greater impact than financial donations. In addition to our profit pledge, we offer all of our employees 5 fully paid days a year to work for charities of their choice and foster a deeper connection with the cause.
• In 2023, we aimed to raise £15,000 for charity donations but exceeded expectations, raising £24,000.
• Our environmental initiatives include planting over 27,000 trees, contributing significantly to carbon emission reduction, and volunteering 176 hours for community work, including beach cleaning.
• We extend our support to local sports and schools by providing additional coaching to football teams, donating kits to schools, and sponsoring 3 sports teams, fostering a sense of support and inclusivity within our community.
• Through social media, articles and thought leadership pieces we share industry and sustainability insight to help our clients and candidates build a stronger understanding of the critical influence sustainability and technology have on each other.Wellbeing
Ensuring employee well-being is not just a priority; it's a cornerstone of our company culture at Areti Group. We recognise that our employees are our greatest asset, and their physical, mental, and emotional well-being is paramount to their success and fulfilment in the workplace.
First and foremost, we prioritise open communication and foster a supportive environment where employees feel comfortable sharing their concerns and seeking help when needed. Additionally, we understand the importance of work-life balance which is why we are a fully remote workplace, allowing our employees to work from any location and at flexible times to work around their home lives.
Furthermore, we invest in initiatives and programs designed to promote health and wellness among our team members. From wellness workshops and fitness challenges, we provide comprehensive support to help employees prioritise their well-being.
Moreover, we believe in recognizing and celebrating the contributions of our employees. Whether it's through performance bonuses, employee appreciation events, or recognition programs, we ensure that their hard work and dedication are acknowledged and rewarded.
To strengthen our focus on employee wellbeing we have:
• Increased our paid primary and secondary caregiver leave for employees to maximise time with family
• We offer all employees unlimited holiday
• Provided a fully remote workplace to maximise flexibility
Pricing
- Price
- £450.00 to £1,450.00 a unit
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at pete.kelly@areti.io.
Tell them what format you need. It will help if you say what assistive technology you use.