NTT DATA BUSINESS SOLUTIONS LIMITED

NTT DATA Business Solutions - Infor SunSystems

Infor SunSystems Finance & Accounting solution combines the latest innovation and usability with a depth of functionality that has been achieved through decades of practical application.

SunSystems is a comprehensive, global financial management and accounting system that delivers real-time financial, operational, and reporting analysis with unparalleled adaptability.

Features

• Unified Ledger
• Budget and Commitment management
• Purchase to Pay
• Bank Management
• Fixed Assets
• Mobile working
• Multi Company & Multi Currency & Multi Language
• Reporting
• Project Accounting
• Business systems integration

Benefits

• Simple and intuitive interface
• Realtime access to data
• Cloud ready accessibility on Mobile, Tablet and Desktop
• Implement best practices locally and globally
• Access In-Context business intelligence
• Integrate key business systems providing deeper analysis through finance
• Enable cross application process flows
• Improve compliance readiness and data security
• Meets local & regulatory reporting in over 190 countries
• Meeting Accounting requirements of different industries locally & globally

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Info-solutions-uk@bs.nttdata.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

652383705394254

Contact

Philip Newman
07554555951
Info-solutions-uk@bs.nttdata.com

About your service

• Service categories:

  Applications

  Enterprise resource management

  Financial

  • Financial and Accounting Applications
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Hybrid cloud
• Service constraints: Planned Maintenance occurs overnight (UK Time) on the Second Thursday of every month. ; ; Twice annual product updates are rolled out in April and October, with downtime advised well in advance
• System requirements:
  • Bandwidth average requirement per concurrent user - typical 50
  • Bandwidth average requirement per concurrent user - power 70
  • Minimum line speed for any configuration 512
  • Recommended maximum latency 200 ms

User support

• Email or online ticketing support: Yes
• Support response times: Response times based on priority of the incident raised. Initial response times based on priorities outlined below:; ; P1 –within 1 hour of case submission. ; ; P2 –within 4 hours of case submission. ; ; P3 –within 1 business day of case submission. ; ; P4 –within 2 business days of case submission .
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: No
• Support levels: Support Includes: ; ; 24-hour contact, 7 days a week. ; ; 18 languages, English being the core language. ; ; Accessible by Concierge Web Portal, e-mail and Phone. ; ; Each Support member has SunSystems experience. ; ; Total visibility over Support Call status with regular updates. ; ; WebEx support. ; ; Transparent escalation path. ; ; Extensive Knowledge Base at no additional cost. ; ; Regular webinar recordings.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: NTT DATA Business Solutions provide a full range of implementation services including, but not limited to, configuration consultancy, training, documentation and integration configuration
• Service documentation: Yes
• Documentation formats:
  • PDF
  • Other
• Other documentation formats:
  • Word
  • Excel
• End-of-contract data extraction: A backup of the relevant underlying SQL database can be provided to clients twice annually – this service would be available at the end of a contract if desired. In addition, data extraction services are part of the solution offered by NTT DATA, ensuring clients can de-couple from the solution and retain all of their data
• End-of-contract process: Contract end processes vary, but clients ought to review contract documents, review internal records and contact their NTT DATA account manager for specific requirements around ending their contract with NTT DATA or Infor .
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: Yes
• Compatible operating systems: Windows
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Differences are mainly confined to the usability of the user interface on mobile devices. An Application called ‘InforGO’ can be used to process workflow authorizations.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: The SunSystems Web client is based on Infor Hook and Loop design principles and encapsulates SunSystems core processes and business logic. ; ; The Web client reads and writes from and to the same MS SQL company database used for the SunSystems desktop version. ; ; With the Web client, you can: ; ; Create, process, and update financial transactions and master data. ; ; Utilize user-defined fields, tables and objects. ; ; The SunSystems web-enabled version is accessed via a Web Browser. ; ; Prerequisites: ; ; You are using one of the following Web browsers: ; ; Mozilla Firefox. ; ; Google Chrome. ; ; Microsoft Edge.; ; Apple Safari (Mac and iPad).
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: N/A
• API: Yes
• What users can and can't do using the API: API access and configuration is not typically addressed by the client but forms part of chargeable upgrade, migration, net new and integration projects
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Clients can customize various areas of the system to suit their requirements; from the chart of accounts and analysis structure, to static data and transactional authorization workflows and screen layouts, menus, inquiry filters, customer-specific business rules, order types, calculations and price/value books.

Scaling

• Independence of resources: Infor guarantee uptime and availability mimima for their SaaS; NTT DATA use resource planning to determine availability of consultancy staff where NTT DATA resource is required by clients to support their SaaS

Analytics

• Service usage metrics: Yes
• Metrics types: Service usage metric reports are available from within InforOS ; ; They typically concern how usage compares to the various service usage limits (depending on the type of service purchased) and are usually available in dashboard style metrics, although they can be exported in various formats including Excel. ; ; In Infor SunSystems Cloud, the term "resource tagging" is not used in the typical IT infrastructure sense (e.g., as in AWS or Azure) but rather refers to the powerful analysis dimensions used for granular financial analysis, cost allocation, and reporting within the software itself. These act as metadata tags for financial transactions/master data.
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Infor

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: SunSystems Cloud, an Infor financial management software, protects data at rest using industry-standard encryption. The encryption is a key component of the security measures provided by Infor as part of its Software as a Service (SaaS) offering. ; ; Data is encrypted following industry best practices to prevent unauthorized access. Encryption uses robust algorithms such as AES-256 and mechanisms like database-level or file system-level encryption, as appropriate.
• Data sanitisation process: No
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Exporting data from SunSystems can be achieved in various ways including via the SunSystems Transfer Desk, ION, SunSystems Connect and DataFlows based on Business Object Documents (BODs).
• Data export formats:
  • CSV
  • ODF
  • Other
• Data import formats:
  • CSV
  • ODF
  • Other
• Other data import formats:
  • XML
  • BOD

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • Other
• Other protection between networks: Using strict accessibility protocols
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: Strict User Security Access

Availability and resilience

• Guaranteed availability: Descriptions of Availability (and credits related to not meeting Availability commitments), Maintenance Windows, Business Continuity, and RPO/RTO described in individual clients’ applicable Service Level Agreements take precedence over the descriptions provided below in the event of a discrepancy. Infor’s minimum service level for multi- tenant production environment availability is 99.7%, typically measured monthly as a percentage of Scheduled Available Minutes. ; ; • “Scheduled Available Minutes” are the total minutes in a month minus the number of scheduled maintenance minutes in the month. ; ; • “Available Minutes” is the number of Scheduled Available Minutes in a month minus the aggregate number of minutes the production tenant of Cloud Services was unavailable outside of scheduled maintenance. ; ; • “Availability” is a percentage calculated as the Available Minutes in a month divided by the Scheduled Available Minutes in the month. ; ; Availability = “Available Minutes” / “Scheduled Available Minutes” x 100
• Approach to resilience: SunSystems Cloud offers high levels of resilience by leveraging the robust infrastructure of Amazon Web Services (AWS), incorporating built-in redundancy, disaster recovery protocols, and continuous monitoring to ensure business continuity and minimize downtime. ; ; Key Aspects of SunSystems Cloud Resilience: ; ; High Availability Architecture (HAA): The platform is designed with a redundant, fault-tolerant HAA to eliminate single points of failure. ; ; Automatic Failover and Disaster Recovery: The SaaS model includes built-in elasticity and high availability. If a primary system fails, automatic failover to a secondary system occurs with minimal or no data loss. ; ; Guaranteed Uptime: Vendors and partners report high average uptime, often exceeding 99%. ; ; Continuous Monitoring and Security: The system is continuously monitored to quickly identify and resolve performance issues. ; ; Automated Updates: The cloud model ensures that the system is always up-to-date with the latest features, security patches, and regulatory compliance requirements, reducing the security risks associated with legacy, on-premise systems. ; ; Scalability and Performance: The platform is dynamically scalable, built on an elastic infrastructure that can handle variable usage and peak loads without disrupting core operations. ; ; API Resilience Improvements: Recent updates have included improvements to API integration tools, such as longer timeout limits and increased server capacity.
• Outage reporting: In cases where a service degradation or outage has been detected, these are communicated directly by e-mail to the relevant tenant, with regular updates, typically not less than every 60 minutes. Upon service restoration, a restoration e-mail is sent with an in-depth underlying cause analysis typically available within 5 days.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Username or password
  • Other
• Other user authentication: The following methods are available for access authentication in SunSystems Cloud: ; ; Standard Authentication: This is a basic level of security where user credentials (username and password) are maintained and validated. ; ; Windows Authentication: This method enables single sign-on (SSO), requiring a domain environment and Active Directory mapping. ; ; Directory Service Authentication: SunSystems can be configured to authenticate users via an LDAP-compliant directory service. ; ; Infor Federation Services (IFS) Authentication: For Web access, authentication can be integrated with IFS, enabling Single Sign-On using Windows credentials or other federated identity methods.; ; Key Security Features: Multi-Factor Authentication (MFA); API Authentication; Encryption and Compliance; Role-Based Access Controls.
• Access restrictions in management interfaces and support channels: Access is restricted via Identity Access Management
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: NTT DATA's security standards are enforced through various practices, including dedicated Information Security (InfoSec) teams responsible for policy implementation and IT controls. Employee training, including an induction program and regular online sessions, is mandatory. Governance of services involves assigned Service Delivery Managers who handle incident management, changes, and continual improvement. The company follows guidance from industry bodies like NIST and ISO. Operational standards are defined through initiatives like "Standardization Harmonization Compliance" to ensure security devices adhere to governance standards.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: The change control process has been formally defined and documented under ISO 27001. At a minimum the change control process includes the following phases: ; ; Logged Change Requests; ; ; Identification, prioritization and initiation of change; ; ; Proper authorization of change; ; ; Requirements analysis; ; ; Inter-dependency and compliance analysis; ; ; Impact Assessment; ; ; Change approach; ; ; Change testing; ; ; User acceptance testing and approval; ; ; Implementation and release planning; ; ; Documentation; ; ; Change monitoring; ; ; Defined responsibilities and authorities of all users and IT personnel; ; ; Emergency change classification parameters.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Monthly Patching cycle. ; ; The scope of scans is regularly reviewed, and added to the regular scanning cycle. ; ; Security risks must be reviewed and considered before the next patching cycle. ; ; CRITICAL – Will be considered a security incident and managed through the incident management process. ; ; HIGH – Within 30 days of the patch being released. ; ; MEDIUM – Within 180 days of the patch being released. ; ; LOW/NONE – Patching not required but should be patched along with MEDIUM risks if possible. ; ; A documented risk assessment must be completed and accepted by the platform owner.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: There is a Global Incident Management Policy in place at NDBS. ; ; Please be aware we are not permitted to share copies of our internal policies. Security Policies meet ISO27001 requirements. ; ; However, if required, after signing an NTT DATA Business Solutions Non-Disclosure Agreement, the Title and Contents pages may be shared.
• Incident management type: Supplier-defined controls
• Incident management approach: Users are required to report information security weaknesses/incidents and events to the Information Security Manager, as set out in ISMS OP 6. ; ; Owners of monitoring or alert services are responsible for reporting those events (or sequences of events) that fall within the scope of. ISMS OP 6. ; ; The Information Security Manager is responsible for coordinating and managing the response. ; ; All information security events and weaknesses/incidents are, immediately upon notification, assessed and categorised (with reasons) by the Information Security Manager. Initially, there are four categories: events, weaknesses, incidents and unknowns
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Alcumus ISOQAR
• ISO/IEC 27001 accreditation date: Tuesday 28 October 2025
• What the ISO/IEC 27001 doesn’t cover: UK Delivery & Customer Success division only are covered.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Alcumus ISOQAR
• ISO 9001 accreditation date: Monday 23 June 2025
• What the ISO 9001 doesn’t cover: UK Delivery & Customer Success division only are covered.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 142464cf-9a84-4402-8b19-fd145bce34a8
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: 7beb12d1-310f-4c78-a37f-1235786af23a
• Other security certifications: Yes
• Any other security certifications: ISO 20000-1

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Info-solutions-uk@bs.nttdata.com. Tell them what format you need. It will help if you say what assistive technology you use.