M Three Corporate Consulting Limited

Business Transformation Consultancy and Project Delivery

mthree is a market leader in providing skills to support business change projects, including project management, business analysis and enterprise application support. Options to bring in skilled consultants or build internal capabilities via training.

Features

• Project Management: Initiation, Planning, Executing, Monitoring & Controlling, Closing
• Business Analysis: BRD's, FRD's, Process Mapping, Workflows, Policies & Procedures
• Enterprise Application management: Salesforce Support, ServiceNow Support, SAP Support
• Business strategy management, business process improvement, business outcomes stakeholder engagement
• Benefit identification, benefit realisation, target operating model, business application landscape
• Hire-Train-Deploy: Junior Consultants in our skills development program
• Pro & Expert: Experienced Consultants for complex projects
• Staff Reskill: Digital upskilling and training across all technology pathways
• Business Transformation Consultancy: change programs, transformation roadmap, cultural change

Benefits

• Attract in-demand Technology Skills to teams where and when required
• Increase diversity and representation across your teams
• Remove Risk from talent sourcing, staff training and retaining talent
• Remove Risk from Training Technology Talent
• Invest in growing internal capabilities to reduce reliance on suppliers
• Improve domain expertise long term by developing emerging talent
• 91% convert consultants to full term imployees for skills retention
• IR35 does not apply to our Alumni (consultants)

£290 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at matthew.harris@mthree.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

652801093157115

Contact

Matthew Harris
+44 (0) 7712 842216
matthew.harris@mthree.com

Planning

• Planning service: Yes
• How the planning service works: Mthree's Client Delivery Team provide ongoing strategic planning services throughout our engagements, to understand our clients' short, mid and long term technical and digital transformation plans, projects and priorities. We deploy consultants who can contribute to project delivery from day one, including where projects are in the initial planning phases.; ; This may include helping to plan business transformation roadmaps, changes to policies and procedures, onboarding or centralising specific vendor technologies or managing complex transformation projects via deploying the following capabilities:; -Helping to cite project objectives, scope, constraints, and assumptions; -Helping to understand, analyze, and apply concepts to break down work into manageable pieces (WBS- Work Breakdown structure); -Helping to select and create the processes for managing a project.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Alongside or as an alternative to leveraging our digital transformation consultants, we can also provide training services to upskill or reskill buyer staff, to develop internal capabilities to self-manage digital transformation projects. mthree's training academy is led by expert technologists with real-world experience. Our training is instructor-facilitated and led by former practitioners with typically 5+ years of industry experience. We follow an Applied Learning approach based on real-world scenarios where trainees operate within either technical or role-specific exercises to ensure application to their future roles. Our training is also Outcomes-Driven and aligned to pre-defined goals agreed with The Buyer and assessed and measured throughout the process.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our teams can support across setup of new technologies and migration to or between cloud services. Our academy team can consult with you on the right resources and training required to bring in the specific expertise needed to support on setup and migration projects. Our consultants will be trained to support short term requirements and can continue to deliver to you long term after conversion to FTEs. ; At this stage, our consultants can help with:; -Establishing and conducting status review meetings, resolving conflicts; -Implementing quality assurance processes; -Implementing change request processes; -Implementing risk response plans; This may include building teams and bringing in expertise to support when migrating to new cloud software tools like Salesforce, ServiceNow or SAP. It may also include support in project management and the business transformation process when migrating or replatforming.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Other
• Other security services: Consultants can be trained in customised security requirements

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: During our engagements, mthree provides support across two primary areas, which include working with both our deployed consultants and our client's own project managers. Our support extends throughout the duration of our partnership. Consultants are trained specifically in the cloud hosting and software services related to your projects and requirements and will be ready to deliver from day one. Consultants can support cloud hosting or software services via:; -Collecting and analyzing data to monitor performance and ensure efficiency; -Implementing a control process and taking corrective actions ; In addition, our consultants use IT support to provide customer value. They have strong soft skills to interact with customers in tier 1 support, triaging incidents, and working with tier 2 or 3 support to resolve and document issues. They are also trained to monitor internal Service Level Objectives (SLOs) that include application metrics and incident management procedures with KPIs, such as Mean Time To Repair, Mean Time To Detect, and Mean Time To Respond. Our staff are skilled at configuration management and problem-solving, which involves analyzing logs, searching for patterns, maintaining cloud monitoring systems and adding targeted alerts. This level of support provided by our consultants results in more reliable software services.

Service scope

• Service constraints: The buyer is able to convert consultants to FTE after 18 Months or 24 Months based on mthree, customer and consultant all being in agreement.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our client support team is available via email between 9am - 5pm UK time.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: As part of each client engagement, we will allocate a Client Service Manager (CSM) to support on the delivery of projects. The CSM will be responsible for working with our Training Academy Leaders, Talent teams and Operations teams, to ensure all resources are aligned to successfully deliver on a project for the buyer. In addition, they will be responsible for interacting with the buyer’s hiring managers / assigned POCs to; i) provide updates; ii) arrange interviews; iii) support with any issues/questions. ; ; Once consultants are deployed with the buyer, the CSM will bring in our “Development team”. An individual within this team will be assigned to the buyer to ensure that consultants are continuously developing in their role/position even after they are deployed. We will work with the hiring managers to understand what additional training, certifications, networking groups/events will progress them in their job, and Mthree will then own the cost/time/training to make sure they meet these expectations.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: NIST Cybersecurity Framework (CSF)

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Wiley are serious about their impact on the world and their position and values are detailed in Wiley’s Environmental Policy. While Wiley is the parent company of mthree, we are covered by these principles and initiatives.; ; Wiley has committed to set near and long-term company-wide emissions targets in line with the SBTi (Science Based Targets Initiative). Committing to being Carbon Net Zero in line with this initiative means that by 2040 Wiley will have reduced emissions by over 90% when compared to the FY20 baseline. Wiley’s Taskforce on Climate-related Financial Disclosures (TCFD) can be found here: https://www.wiley.com/content/dam/wiley-dotcom/en/b2c/documents/pdf/FY23 TCFD Final.pdf ; ; In addition, in FY23, Wiley was certified as a CarbonNeutral® company across their global operations, in accordance with the CarbonNeutral Protocol.

  Covid-19 recovery

  Our Hire-Train-Deploy model responds to the economic challenges brought by COVID-19 as we focus on the progression of underrepresented talent while helping our clients build an inclusive culture. ; The pandemic brought about a lot of change in how we work and how businesses are run. It also encouraged the advancement of technology, which gave us the opportunity to bridge the skills gap in tech by connecting education to the working world.; We always have diverse people in our talent pool, since we strive for a minimum of 40% female representation and 50% representation of ethnic minorities in every Alumni cohort we run, helping those who were unemployed during the pandemic.; One objective of our ongoing plan to increase the representation of diverse groups has been launching a women in technology (WIT) program in 2022, to continue increasing representation of women across our programs globally. We have had several successful ‘all female’ WIT cohorts now run in the UK and the US, and will be extending this out to other global regions in the remainder of 2024. ; In addition, we have staff fully qualified in Mental Health First Aid to offer support to our resources when they need it.; Our training courses are fully remote as a response to the need to become more adaptable and cost-effective operationally due to the changes in the way we work post COVID-19. This opens up opportunities to match even more resources with clients who would have otherwise been constrained.; Other ways in which we empower different groups with the digital skills required to help advance clients’ recovery post covid by:; -Helping veterans and career changers to break into the tech industry; -Helping school leavers who don’t have a degree yet to start a career in tech; -Hiring neurodiverse people and people with disabilities

  Tackling economic inequality

  Our resourcing process aims to treat everyone equally. We believe in allowing those who have worked hard to achieve their dream, regardless of what university they graduated from, to have access to opportunities that will enable them to excel.; By expanding our university partner list, vetting and engaging with external training facilities, conducting events on and off campus, and working with several paid vendors, we can identify numerous candidates who would have easily been overlooked or never made aware of our client opportunities.; We pride ourselves on the fact that our talent proposition is the most attractive in the Hire-Train-Deploy space, as it attracts and retains candidates by offering them the following benefits:; ; -A stipend to be paid at the end of training, to make sure financials are not an obstacle to learning. ; -Competitive salaries throughout deployment that are benchmarked and improved based on industry standards.; -Full benefits covered.; -Salary raises every 9 months.; -Customised Ongoing L&D Program.; -No legal training bonds or exit fees.; ; We are the only major player in the Global Hire-Train-Deploy space who do not lock our resources into contracts whereby if they leave the program, they are forced to repay the cost of training or are subjected to other equivalent punitive measures. We haven't adopted this approach as we feel it is unethical and discourages top talent in underrepresented groups from joining the program. ; ; Instead of forcing them to remain with the client throughout the deployment, we focus on enhancing the entire candidate experience. We ensure that they are motivated to stay with both us and the client long-term by providing financial compensation throughout their training, 9-month pay raises, continuous development programs and, most importantly, matching the individual to the correct opportunity in the first place.

  Equal opportunity

  Our talent strategy is built on inclusion and diversity at the foundation. We believe a more diverse organization can achieve a more competitive business advantage because unique perspectives drive a productive and innovative work environment. ; We target more diverse universities, colleges, and alternative education providers to recruit higher percentages of females and underrepresented groups than the industry average. We also partner with diverse organizations and student groups to market our opportunities directly to students coming from diverse backgrounds.; mthree currently has 31% female resources and 41% ethnically diverse candidates in roles with clients. These numbers are significantly higher than industry averages. For example, just 19% of UK tech workers are women (source: https://digitaltrade.blog.gov.uk/2023/09/04/women-in-tech-closing-the-gender-gap-in-ddat-dbt/). During the recruitment process, we have our job descriptions and interview practices reviewed by a 3rd party vendor, helping us to reduce hiring bias and source more diverse talent.; mthree tracks diversity metrics to make sure that we can continue expanding the representation of diverse groups within our training cohorts. While this is clearly more than just about statistics, the numbers allow us to increase diversity by running specific initiatives like our Women in Technology program which has focused exclusively on giving more women the opportunity to start a career in technology.; To support their specific hiring goals, clients ask us for talent who are more diverse in terms of the following parameters: ; -Gender ; -Ethnic background ; -Socio-economic status; -Education (non-degree and school leaver) ; -Age – e.g. veteran programs and career-changers; -Disability ; -Neurodiversity ; -Location.; At the start of 2024, we deployed our first People with Disabilities cohort for a client in India. The cohort included 20+ candidates with different disabilities such as locomotor disabilities, vision impaired, hearing impaired, speech impaired and blood disorder. ; See more on our stance on DE&I: https://www.wiley.com/edge/diversity/ -; Our Awards and Recognitions: https://www.wiley.com/edge/about/awards/

  Wellbeing

  We actively support our resources' wellbeing, including physical and mental health. To do this, these are some of the benefits we offer our resources:; -Most competitive salaries in the Hire-Train-Deploy (HTD) industry; -Performance-based pay-rises at regular intervals; -Free training with no exit fees or training bonds; -Paid salary during training; -Customized 1-to-2-year development roadmap; -Ongoing mentorship and support programs throughout placement; -Industry Certifications e.g., Azure, AWS, ServiceNow; -Technical and Professional Certification programs from Columbia University; -Mental Health support through our staff who are qualified as Mental Health First Aid; -We carry out workstation assessments to mitigate the health and safety risks associated with display screen equipment

Pricing

• Price: £290 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at matthew.harris@mthree.com. Tell them what format you need. It will help if you say what assistive technology you use.