BERM IT FUTURES LTD

Cloud Integration Services

Design and implement services that integrate legacy systems with cloud-based services, ensuring seamless operation between on-premises and cloud components

Features

• Custom Integration Solutions
• Seamless Connectivity
• Scalability
• Security Compliance
• Hybrid Cloud Architecture Support
• Data Migration Services
• API Management
• Continuous Monitoring and Support
• Cost-Effective Solutions
• Disaster Recovery Planning

Benefits

• Increased Efficiency
• Enhanced Scalability
• Improved Data Accessibility
• Cost Savings
• Business Agility
• Data Security
• Regulatory Compliance
• Competitive Advantage
• Reliable Disaster Recovery
• Improved Customer Experience

£700.00 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@berm.cloud. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

653965731605965

Contact

Roberto Gaidarji
07494045976
info@berm.cloud

Planning

• Planning service: Yes
• How the planning service works: Our planning services for cloud hosting and software implementation ensure a seamless, efficient transition, customized to each buyer's specific needs. We begin with a thorough assessment of the existing infrastructure to identify unique requirements, focusing on critical applications, data security, and compliance. This enables us to develop a strategic plan that recommends the optimal cloud architecture and deployment strategy, ensuring alignment with the buyer's objectives and emphasizing scalability, reliability, and security.; ; Our method includes a phased implementation roadmap, detailing every step from data migration to system integration, ensuring minimal operational disruption. We also conduct a detailed cost analysis to highlight potential savings and optimize the financial aspect of cloud adoption.; ; Key to our approach is a partnership ethos, where we closely collaborate with clients, offering expert advice and leveraging our industry insights to preempt challenges. Our goal is to provide a comprehensive, actionable strategy that not only streamlines the transition to cloud technologies but also bolsters operational efficiency and fosters digital innovation. With our guidance, businesses are equipped to navigate the complexities of cloud integration, unlocking new opportunities for growth and competitive advantage.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Our services include comprehensive training for cloud software and hosting services, tailored to empower your team with the knowledge and skills needed for efficient management and optimization of cloud resources. Our training modules are designed to cater to various expertise levels, from basic introductions to cloud computing to advanced operational techniques. We cover essential topics such as cloud architecture, security best practices, data management, and application deployment. Our interactive training sessions are delivered by cloud experts and include hands-on exercises, real-world scenarios, and Q&A sessions to ensure a deep understanding of cloud technologies. By equipping your team with the necessary cloud competencies, we aim to enhance your organization's internal capabilities, enabling you to maximize the benefits of cloud computing.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our cloud migration services are designed to seamlessly transition organizations to the cloud or between cloud platforms, ensuring minimal disruption and optimal performance. Our process begins with a comprehensive evaluation of your current infrastructure to understand specific needs and objectives. This assessment informs our tailored migration strategy, which includes selecting the appropriate cloud environment that aligns with your operational requirements and future growth plans.; ; We specialize in migrating data, applications, and workloads with precision, ensuring data integrity and system compatibility. Our team employs best practices for security and compliance, safeguarding your information throughout the migration process. To ensure a smooth transition, we also provide thorough testing and validation phases, confirming that everything functions as expected in the new cloud environment.; ; Training and support are integral to our service, ensuring your team is well-equipped to manage and optimize your new cloud resources. We also offer continuous monitoring and optimization recommendations post-migration, to maximize performance and cost-efficiency.; Our goal is to make cloud migration a strategic advantage for your organization, enabling enhanced flexibility, scalability, and innovation. With our expert guidance, businesses can confidently navigate the complexities of cloud migration, unlocking the full potential of cloud computing to drive digital transformation.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Our Quality Assurance (QA) and Performance Testing services are designed to ensure that your cloud-based applications meet the highest standards of quality and efficiency. We employ a comprehensive testing strategy that includes automated and manual testing methods to identify and rectify potential issues before they impact your operations. Our performance testing assesses your applications under various conditions to ensure they operate at peak efficiency, can handle expected loads, and scale as your business grows. We focus on delivering a seamless user experience, with rigorous testing protocols that cover functionality, usability, security, and compatibility. Our team provides detailed reports and recommendations, ensuring your cloud solutions are robust, reliable, and ready to meet the demands of your users.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We provide robust support for cloud hosting and software services, ensuring businesses leverage the full potential of cloud computing across leading platforms like Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). Our support encompasses a wide range of services, from initial setup and configuration to ongoing management and optimization.; ; Our team of certified cloud experts offers personalized support tailored to your business needs. We assist with cloud architecture design, deployment, and migration, ensuring a smooth transition to the cloud. For organizations already utilizing cloud services, we offer optimization services to enhance performance, reduce costs, and ensure security compliance.; ; We specialize in managing complex cloud environments, providing round-the-clock monitoring and incident response to maintain operational excellence. Our support extends to disaster recovery planning and implementation, safeguarding your data against unexpected events.; ; In addition to technical support, we provide strategic consulting to help businesses choose the right mix of cloud services from AWS, Azure, and GCP, aligning with their specific goals and requirements. Whether you're looking to deploy web applications, host databases, or leverage cloud-based analytics, our team is equipped to support your journey, ensuring you get the most out of your cloud investments.

Service scope

• Service constraints: Our service primarily offers remote support as a key constraint that buyers should be aware of. This means that while we provide comprehensive assistance, consultations, and troubleshooting for cloud hosting or software services, all interactions occur online or via phone. Our expert team is equipped to handle a wide range of issues efficiently and effectively through remote diagnostics and virtual tools. However, clients requiring on-site support may need to seek additional local services. We ensure high-quality remote support, leveraging advanced communication technologies to offer prompt, effective solutions and maintain close collaboration with our clients, regardless of their location.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We have SLA's based on contract agreements. These can be arranged according to customer's needs and availability
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Access via Slack and/or virtual meetings
• Web chat accessibility testing: As of now, our web chat service has not specifically undergone testing with assistive technology users. However, accessibility remains a core priority for us. We are committed to making our web chat fully accessible and user-friendly for everyone, including those who rely on assistive technologies.
• Support levels: We provide a range of support levels, from basic troubleshooting and guidance to comprehensive, dedicated support, allowing businesses to select the option that best fits their requirements and budget.; ; Basic Support: Includes access to our online knowledge base, email support, and standard business hours phone support. This level is suited for clients with minimal support needs and is provided at no additional cost with our services.; ; Enhanced Support: Offers faster response times, extended support hours, and access to a wider range of expertise. This level is ideal for businesses requiring more intensive support, with pricing based on the volume of use and specific service requirements.; ; Premium Support: Features 24/7 access to senior technicians, priority response times, and the option for a dedicated Technical Account Manager (TAM) or Cloud Support Engineer. This level is designed for organizations with critical needs, and pricing is customized based on the scope of services and SLA agreements.; ; For all levels, we also offer the flexibility to customize Service Level Agreements (SLAs) according to customer needs, ensuring that support is precisely aligned with their operational requirements and availability demands.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Wellbeing

  Wellbeing

  Our Cloud service enhances wellbeing through stress-reducing, efficient, and user-friendly cloud solutions

Pricing

• Price: £700.00 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@berm.cloud. Tell them what format you need. It will help if you say what assistive technology you use.