Quality & Test Oversight
Quality & Test Oversight assures test compliance and performance through expert assessments, witnessing, audits and support of supplier and internal test teams. It continually monitors testing practices to enhance quality and test efficacy across delivery portfolios, combining advanced QA methodologies with industry standards to mitigate risks and optimise resources.
Features
- Structures all oversight activities with a Test Assurance Charter.
- Supports projects with a risk-based Standardised Assurance Framework.
- Evaluates testing processes and methodologies to identify improvements.
- Ensures adherence to test planning and design through Test Witnessing.
- Audits test quality and compliance with standards and practices.
- Analyses gaps between current testing practices and required standards.
- Provides strategic decision support with detailed reporting and management information.
- Creates actionable improvement plans from oversight insights and data.
- Manages third-party testing to ensure compliance and performance.
- Adapts oversight to evolving regulations ensuring continuous compliance.
Benefits
- Minimises delays through rapid course corrections and issue resolution.
- Supports project demands and standards with aligned testing strategies.
- Reduces compliance risks by maintaining consistent quality and reliability.
- Ensures internal and third-party compliance with regulatory standards.
- Proactively identifies and mitigates testing and compliance risks.
- Optimises testing resources for efficient and strategic use.
- Informs strategic decision-making with detailed assessments and reports.
- Facilitates ongoing enhancements in testing practices and technologies.
- Establishes and maintains high-quality benchmarks for third-party suppliers.
- Scales oversight capabilities to match supplier involvement effectively.
Pricing
£525.00 to £2,000.00 a unit a day
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
6 5 4 4 3 7 9 3 4 9 9 3 9 1 3
Contact
TEST ASSURANCE LTD
Paul Mansell
Telephone: +447966291704
Email: sales@testassurance.co.uk
Planning
- Planning service
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- The Quality & Test Oversight service from Test Assurance Ltd (TAL) ensures smooth and secure cloud migrations by conducting pre-migration assessments to understand current systems and identify potential risks. Our experts actively engage in test witnessing and quality audits throughout the migration process to ensure adherence to quality benchmarks and regulatory standards. By overseeing the validation of migration testing processes, we ensure every phase meets specific requirements. Our service also includes continuous monitoring and immediate feedback mechanisms to address any deviations from expected outcomes, facilitating proactive issue resolution. This comprehensive oversight ensures that cloud migrations are not only compliant but also optimised for operational success, helping organisations confidently leverage cloud technologies with minimal disruptions.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
The Quality & Test Oversight service enhances cloud and software delivery projects by ensuring that testing protocols meet applicable industry standards. We specialise in identifying areas for improvement by continuously assessing test processes and methodologies and aligning testing strategies with project demands and quality expectations. Our ongoing evaluations include robust appraisals of test assets, methods, and controls, witnessing test executions, and conducting in-depth audits to verify compliance with both internal policies and external regulatory standards.
Our approach emphasises risk detection and mitigation while fostering a culture of continuous improvement. We combine advanced QA methodologies and tools to help your organisation optimise testing quality and increase confidence in your software and cloud services.
Additionally, our test assurance activities extend to third-party suppliers, ensuring all involved service providers adhere to the stringent standards required for successful cloud implementations. This comprehensive oversight underpins the quality of your migration to or between cloud services, securing a seamless and successful transition.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- The service is provided during standard office hours.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- 24 working hours.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Our Quality & Test Oversight service provides comprehensive support during office hours. Clients can route support items via the onsite Principal Consultant or by emailing, calling, and posting Teams chat messages. Target initial response times are under 2 hours for critical issues and within 24 hours for non-critical inquiries. We ensure efficient resolution of general and complex issues, managed by certified professionals with extensive quality assurance and testing expertise. Customisable support plans tailored to each client’s needs are available, complemented by regular proactive audits and updates to ensure continuous improvement. Client feedback is integral to our support process, helping us refine and enhance our service continually.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Equal opportunity
- Wellbeing
Fighting climate change
Our Quality & Test Oversight service promotes sustainable testing practices by optimising test processes and leveraging energy-efficient cloud solutions. This approach reduces the carbon footprint of IT operations and minimises resource wastage through efficient performance tuning and system optimisation. By ensuring rigorous and eco-friendly testing protocols, we help decrease environmental impact across all testing activities.Covid-19 recovery
In response to the COVID-19 pandemic, our Quality & Test Oversight service enhances the resilience and reliability of cloud-based environments critical for remote work and digital service continuity. By providing robust testing and oversight of these systems, we support organisations in maintaining stable and secure operations, which is essential for effectively navigating and recovering from the pandemic.Equal opportunity
The Quality & Test Oversight service is committed to promoting equal opportunity by ensuring that all testing protocols and practices are inclusive and accessible to diverse populations. We actively work to eliminate barriers that may prevent equal access to technology benefits, integrating accessibility into our testing frameworks to support equitable use of digital services across all communities.Wellbeing
Our Quality & Test Oversight service contributes to wellbeing by enhancing the reliability and efficiency of IT systems, thereby reducing the stress associated with system failures and performance issues. By ensuring thorough testing and continuous oversight, we help IT teams focus on strategic initiatives rather than reactive problem-solving, promoting a healthier work environment and improving overall job satisfaction.
Pricing
- Price
- £525.00 to £2,000.00 a unit a day
- Discount for educational organisations
- No