INTEGRITY360 LIMITED

Netwrix Auditor

Detect security threats, prove compliance and increase IT team efficiency with IT audit software from Netwrix

Features

• Assess and mitigate IT risks
• Gain deep insight into sensitive data
• Streamline regular privilege attestations
• Establish strict accountability over the use of privileged accounts
• Be the first to know about suspicious activity
• Detect compromised accounts and malicious insiders
• Reduce the mean time to respond
• Streamline incident investigation

Benefits

• Detect threats faster to avoid being the next breach headline
• Save time and money during compliance audits
• Increase IT team efficiency without compromising on work-life balance
• Slash time spent on compliance preparation
• Answer questions in minutes, not hours

£3.31 a licence a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidreviewboard@integrity360.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

657307232404120

Contact

Paul Momirovski
+44 20 3397 3414
bidreviewboard@integrity360.com

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Active Directory, Azure AD, Office 365, Exchange, Sharepoint Nutanix, Window File Servers, NetApp, Dell EMC, Oracle Database, SQL Server, Windows Server, Network Devices, VMWare.; SIEM, DLP, ITSM, Cloud Services, Hyper Converged Storage
• Cloud deployment model: Private cloud
• Service constraints: Minimum licence count is 150 users; OS: Windows Server 2012 or later, Windows 8.1 or later; .NET Framework 4.5 and above.; Windows Installer 3.1 and above; Windows Desktop OS (32 and 64-bit): Windows 8.1, Windows 10
• System requirements:
  • Windows Server 2012 or later,
  • Windows 8.1 or later
  • Windows Installer 3.1 and above
  • Windows Desktop OS (32 and 64-bit): Windows 8.1, Windows 10

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Between 2 & 18 Hours
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Severity 1 - SLA 2 hours, Severity 2 -SLA 6 hours, Severity 3 - SLA 12 Hours, Severity 4-SLA 18 Hours
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Clients may enagage partner or Netwrix service delivery teams to deploy, configure and validate service functionality. Alternatively, clients may utilize their own onboarded full time employees to execute delivery.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Word
• End-of-contract data extraction: Clients may export HTML reports (where applicable), extract middle teir data from Postgre, SQL or other appplicable middleware components.
• End-of-contract process: Once the agreed upon term of contract has elapsed, keys will expire and the service will end with the agreed upon termination date.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
  • Other
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Web reporting is fully functional based on device capabilities. Administrative functionalities are designed for desktop services.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Applications are designed with administrative desktop interfaces and highly portable web / HTML / dashboard reporting to accomidate key stakeholders within the service delivery scope.
• Accessibility standards: WCAG 2.1 A
• Accessibility testing: Quality Assurance with each cumlative update and major GA release ensures that service functionality is maintained for supported web browsers and operating systems.
• API: Yes
• What users can and can't do using the API: The Netwrix Auditor Integration API provides access to audit data collected by Netwrix Auditor through REST API endpoints. According to the RESTful model, each operation is associated with a URL; Netwrix Auditor Integration API operates with XML- and JSON-formatted Activity Records—minimal chunks of audit data containing information on who changed what, when and where this change was made. XML format is set as default.; Netwrix does not limit you with applications that can be used with Integration API. You can write RESTful requests using any tool or application you prefer—cURL, Telerik Fiddler, various Google Chrome or Mozilla FireFox plug-ins, e
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • ODF
  • PDF
  • Other
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Clients and partners may customize policies, reporting options and platform functionality via administrative user interfaces and through scripting languages such as TSQL, PowerShell, C# and .Net

Scaling

• Independence of resources: Standard deployment methodologies include a traditional on premise deployment with in the client provided infrastructure or in a client provided IaaS cloud service.

Analytics

• Service usage metrics: Yes
• Metrics types: Services deliver state in time comparison for KPI reporting and live activity trending for forensic / incident response
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Reseller (no extras)
• Organisation whose services are being resold: Netwrix

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: Clients may export HTML reports (where applicable), extract middle teir data from Postgre, SQL or other appplicable middleware components.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • HTML
  • XLS
  • PDF
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • XML
  • XLS
  • HTML
  • TXT

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Other
• Other protection between networks: Buyers deployment methodolgies in client provided on premise or IaaS provide VLAN segmentation without any data exfiltration to the service provider.
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: Native file level encryption and database encryptions to AES 256.

Availability and resilience

• Guaranteed availability: Availability is subject to System requirements
• Approach to resilience: Designed and built to meet current requirements; RBAC
• Outage reporting: In Built Error messaging and logging

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Username or password
  • Other
• Other user authentication: All Netwrix solutions are authorized and authenticated via client provided Active Directory constructs and governance.
• Access restrictions in management interfaces and support channels: All Netwrix solutions are authorized and authenticated via client provided Active Directory constructs and governance. Applications employ strict role bases access controls and seperation of duties are emforced by client provided constructs. No supplier resourcing will have 'onboarded' or direct access to the service.
• Access restriction testing frequency: At least once a year
• Management access authentication: Other
• Description of management access authentication: All Netwrix solutions are authorized and authenticated via client provided Active Directory constructs and governance.

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: N/A
• Information security policies and processes: N/A

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Static Application Security Testing (SAST) – All products will have SAST built into their development process. ; Software Composition Analysis (SCA) – Similarly we are standardizing all products on a SCA scan process to identify vulnerabilities in OSS libraries, licensing issues, flag unwanted use of OSS, etc.; Penetration Testing – We have enlisted a highly reputable third party to perform our penetration tests which are currently underway.;  ; This is all in an effort to build a standardized AppSec program based on the practices in the Microsoft SDL and NIST SSDF.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Netwrix IT and CIO teams collaborate to manage Netwrix internal network, server, and desktop environments to ensure that Netwrix resources are available and sustainable for service delivery.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Netwrix utilizes its cutting edge security technologies in conjuction with Microsoft end point management to ensure that all layers of the Netwrix internal IT ecosystem is continously monitored.
• Incident management type: Supplier-defined controls
• Incident management approach: Netwrix is developing new internal incident response plans that address the full scope of its current group of companies. In the interim, any suspected incidents are brought to the attention of the Chief Security Officer, Director of IT, and Director of Legal for investigation. Collectively, the Security, IT, and Legal teams review all suspected incidents and respond accordingly. In the event of a confirmed incident, the executive leadership team would be briefed and any effected entity or individual would be notified as soon as practicable or as required by law, as applicable.

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  We Are Together; We encourage and support each other and are guided by fellowship, diversity, respect and transparency.; We Empower; Everyone is responsible to make the right choices and hold themselves accountable to have an impact on business outcomes.; We Master; We learn, adapt and create. We strive for excellence and professional growth.; We Deliver; We encourage and support each other and are guided by fellowship, diversity, respect and transparency.; We Are Balanced; We encourage and support each other and are guided by fellowship, diversity, respect and transparency.

Pricing

• Price: £3.31 a licence a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Netwrix provide free 'Proof of Concept' trials of our combined suite of softwares.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidreviewboard@integrity360.com. Tell them what format you need. It will help if you say what assistive technology you use.