DATAQUEST GROUP LIMITED
Security and Compliance (vCISO)
Dataquest's Virtual CISO offering enables clients to procure the knowledge, expertise and guidance of experienced and accredited CISO's on 'as needed' basis without the overheads of full-time CISO function. The vCISO will review current infosec requirements and provisions, defining new policies and procedures for continued assurance where required.
Features
- Access to board level expertise in information security
- Initial Current State Assessment and Gap Analysis
- Potential to oversee remedial activities
- Refresh or renew Information Security policies and procedures
- Continued CISO availability to assure and advise
- GDPR aligned service guidance
- Opportunity to enable or extend SOC capability
- Industry accredited resources, with ISO27001, CISP and CISSP
- Familiar and accepted security architecture models
Benefits
- Fractional utilisation improves cost effectiveness
- Implement current and comprehensive best practices
- Enable senior management to engage via exec friendly output
- Improve incident response capability
- Access to continually up to date industry knowledge and experience
- Gain a greater understanding of asset protection requirements
- Ability to extend the service to encompass SOC delivery
- Cost effective alternative to full time CISO
Pricing
Service documents
Request an accessible format
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Framework
G-Cloud 15
Service ID
6 5 8 2 0 5 4 1 6 3 3 1 9 5 3
Contact
DATAQUEST GROUP LIMITED
Michael Lyons
Telephone: 07799894781
Email: mlyons@dqgroup.com
About your service
- Service categories
-
Cloud Support Services
Security Services
- Security strategy
- Security risk management
- Security design
- Security incident management
- Security audit services
- Security quality assurance (QA) and testing
- Other
Service scope
- Service constraints
-
Ur service is subject to our rigorous information security and quality control process led by our ISO 27001 and 9001 standards. A dedicated Project Delivery Lead will manage each engagement to establish and align our approach from initial introductions through to deployment to ensure the successful delivery of your Projects and Programmes.
Each programme delivery lead reports directly into a business unit director meaning escalation paths are clear and quick and thus we are able to respond within a professional working day to any support issues.
User support
- Email or online ticketing support
- Yes
- Support response times
- A default set of SLAs and KPIs are offered with our Service Desk as a Service. Through discussion we believe in agreeing levels of service appropriate for customers needs. Details are provided in the Service Description Document. A Client Manager is included as part of the service who will be your primary point of contact, attend monthly performance reviews and be your point of escalation.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AAA
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- WCAG 2.2 AAA
- Web chat accessibility testing
- None
- Support levels
- Support levels related to this service are dependant upon the severity of the issue and the impact on our customers business, with more critical issues dealt with first.
- AI chatbot
- Yes
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £375.00 | |
| Associate business architect | £1,500.00 | |
| Business architect | £1,100.00 | |
| Lead business architect | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £1,100.00 | |
| Technical architect | £975.00 | |
| Senior technical architect | £1,000.00 | |
| Lead technical architect | £1,100.00 | |
| Principal technical architect | £1,500.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £375.00 | |
| IT service manager | £650.00 | |
| Senior IT service manager | £850.00 | |
| Head of IT service management | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service desk analyst | £475.00 | |
| Senior service desk analyst | £850.00 | |
| Service desk manager | £975.00 | |
| Head of service desk | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service acceptance analyst | £475.00 | |
| Service transition manager | £1,100.00 | |
| Lead service transition manager | £1,500.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BSI
- ISO/IEC 27001 accreditation date
- Monday 23 June 2025
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- BSI
- ISO 9001 accreditation date
- Wednesday 24 December 2025
- What the ISO 9001 doesn’t cover
- N/A
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 5ba31597-0b17-45d6-9b70-40bd8742891e
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 7fcd2286-5145-46c3-9c6d-9b77a37b1340
- Other security certifications
- Yes
- Any other security certifications
-
- Waste Carrier Licence
- Safe Contractor Approved
- Data Protection Registration
- SafePQQ Verified Business
- ISO 14001
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
- Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at mlyons@dqgroup.com.
Tell them what format you need. It will help if you say what assistive technology you use.