CANTIUM BUSINESS SOLUTIONS LIMITED
DPOaaS
EIS’s DPO as a Service is a practical and cost-effective solution for organisations that do not have the data protection expertise and knowledge to fulfil their Data Protection obligations and comply with data protection legislation. With this annual subscription service, EIS will serve as an independent data protection expert.
Features
- DPO service desk and cloud based data solution.
- Advice on legal obligations and good practice.
- Support with Data Protection policies and procedures
- Monitor compliance of GDPR and data protection legislation.
- Support with requests for information for FOIs and SARs
- Advice on Data Protection Impact Assessments.
- Investigate data breaches.
- Strategic planning.
- Data protection awareness and staff training.
- Annual Evaluation of compliance audit and reporting.
Benefits
- Meets all GDPR legislative requirements.
- Named Data Protection Officer (DPO).
- Central point of contact for all data protection issues.
- Experienced DPO service supporting over 100 organisations.
- Liaison with 3rd parties such as the ICO.
Pricing
Service documents
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Framework
G-Cloud 15
Service ID
6 6 0 2 5 0 0 7 2 8 4 3 5 2 1
Contact
CANTIUM BUSINESS SOLUTIONS LIMITED
EIS Bids
Telephone: 03301650000
Email: bids@eis.co.uk
About your service
- Service categories
-
Cloud Support Services
Quality Assurance and Performance Testing
- Other
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Yes
- Support response times
- Priority 1- Less than 2 Hours Priority 2- Less than 1 business day
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 AA
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Yes
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- WCAG 2.2 AA
- Web chat accessibility testing
- Webchat testing with assistive technology users has not been undertaken to date.
- Support levels
- We provide a standard support service delivering to the following SLA: P1 - Complete loss of service; Target Response 20 Minutes; Target Resolution 6 Hours. P2 - Critical Support Incident, Service Affecting over 50% users down; Target Response 1 Hour; Target Resolution 10 Hours. P3 - Urgent support incident service affecting more than 1-50% of users; Target Response 1 Working Day; Target Resolution 3 Working Days . P4 - Support incident, single user down; Target Response 1 Working Day; Target Resolution 4 Working Days. P5 - Non-service affecting fault; Target Response 2 Working Days; Target Resolution 5 Working Days. Onsite support may be required with response times varying depending on location and priority level
- AI chatbot
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £325.00 | £325.00 |
| Associate business architect | £550.00 | £550.00 |
| Business architect | £900.00 | £900.00 |
| Lead business architect | £1,300.00 | £1,300.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £325.00 | £325.00 |
| IT service manager | £675.00 | £675.00 |
| Senior IT service manager | £900.00 | £900.00 |
| Head of IT service management | £1,300.00 | £1,300.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £550.00 | £550.00 |
| Delivery manager | £675.00 | £675.00 |
| Senior delivery manager | £900.00 | £900.00 |
| Head of (Agile) delivery management | £1,300.00 | £1,300.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- British Assessment Bureau
- ISO/IEC 27001 accreditation date
- Friday 6 June 2025
- What the ISO/IEC 27001 doesn’t cover
- ISO27001 covers all of Cantium Business Solutions
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- British Assessment Bureau
- ISO 9001 accreditation date
- Wednesday 28 May 2025
- What the ISO 9001 doesn’t cover
- ISO9001 covers the whole of Cantium Business Solutions
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- D8622e27-9cc0-48e4-9808-4fa6670c679b
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 5f64c651-a6e5-4b29-894e-c4524a15e389
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Ensuring new workers are informed of their right to join a trade union
- Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
- Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Activities to cascade good practice on fair working conditions throughout the supply chain
- Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
- Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
- Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Volunteering opportunities for staff
- Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
- Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
- Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
- How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
- How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
- How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
- Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
- Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at bids@eis.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.