IRIS SOFTWARE LIMITED

Every Compliance by IRIS

Every Compliance By IRIS is a cloud-based, modular compliance management system specifically designed for schools and trusts. From health and safety to managing policies, risks, assets and contracts, this flexible system allows school leaders to manage all aspects of compliance and maintain a school estate that supports great learning.

Features

• Real time Compliance Reporting across multiple sites and Document Management
• Manage IT and Premises issues across multiple sites
• Trust Wide Activity management and reporting
• Asset, IT, and inventory management
• Incident management with trust wide reporting
• School and Trust wide Project Management
• School/Trust Wide Risk Management
• Contract management
• Live chat support with help desk ticketing and phone support
• Mobile browser support and supported Android IOS Apps

Benefits

• Effortlessly manage trust-wide compliance with simple, time-saving tools
• Automated notifications prevent contract rollovers, ensuring compliance and efficiency
• Easily log IT and Premises issues for effective issue management
• Reduces the risk of future non-compliance
• Grow your system limitlessly, no extra cost for unlimited users
• Streamline compliance with document management and automated update notifications
• Efficiently track incidents/accidents with dedicated school and Trust-level reporting
• Enhanced capital planning through specialised modules for projects and conditions
• Manage assets with integrated module, depreciation, and mobile app accessibility
• Integrate suppliers for quotes and task assignments directly within Every

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Bidteam@iris.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

661361525572102

Contact

Bid Team
0344 225 1525
Bidteam@iris.co.uk

About your service

• Service categories:

  Applications

  Enterprise resource management

  • Project and portfolio management
  • Asset life-cycle management
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Every HR by IRIS
• Cloud deployment model: Private cloud
• Service constraints: None
• System requirements:
  • Web Browser
  • Internet Connection
  • WiFi or Mobile service Apps
  • Smart device iOS or Android for Apps

User support

• Email or online ticketing support: Yes
• Support response times: The Every by IRIS customer support team operating hours are 8am - 5pm Monday - Friday.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Our web chat is compatible with screen readers. ; ; Our web chat widget can be affected by different zoom levels allowing users to view their messages clearly.; Chat transcripts can be sent to the user via email at the end of the conversation to help further.
• Web chat accessibility testing: We have not explored web chat testing with assistive technology.
• Onsite support: Yes, at extra cost
• Support levels: The customer support team (post implementation/setup) are split across the UK and India. ; ; Our 1st line level support team are made up primarily with our colleagues in India.; ; Our 2nd and 3rd line level support team are based in the UK for more advanced queries and troubleshooting. ; ; The Every Customer Support team aim for the following response times:; • A monthly average pick up time of less than 15 seconds per incoming live chat. ; • A monthly average close time of less than 15 minutes per live chat session. ; • A monthly average close time of less than 2 working days per each customer support ticket whether escalated from live chat or emailed directly to support@weareevery.com (excludes tickets that require development investigation and data task requests). ; • Voicemails will be responded to within 24 hours. ; P1s are handled specifically by the 3rd line staff or team leader and will keep the client informed at every stage of the investigation through to resolution.
• Support available to third parties: Yes
• AI chatbot: No

Onboarding and offboarding

• Getting started: An Implementation Consultant will be assigned to guide you through each stage of your journey. They will tailor your project plan according to your specific priorities and deadlines, aligned with their availability. Your consultant will take the lead on the key aspects of your implementation — from scheduling project meetings, configuring the system based on your requirements, demonstrating how to manage and adjust settings after initial setup, to guiding you on how to configure any actions required within the system. The level of support you receive is determined by the services time purchased with your system. This allocation is calculated to cover your implementation meetings, configuration work, training sessions, and any associated administrative tasks. Should you require additional support — such as ad hoc sessions or further training — extra time can be purchased whenever you need.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Excel
• End-of-contract data extraction: The customer will log a support ticket and our database engineers will provide reports / excel extracts of their customer data. Customers can also extract additional data themselves within a grace period after their contract ends.
• End-of-contract process: Customers can download their data at any time, they can request an export if they require it but it is not automatically provided. The data is deleted following GDPR retention rules.
• Documentation accessibility standard: WCAG 2.2 AAA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The mobile service provides a subset of functions, specific to tasks that would be performed and are acceptable to update via a mobile device.; The desktop (web based) service provides more comprehensive functionality and reporting, however the mobile service provides all the functionality required for the scenarios it is intended to be used for.; ; Apps are available to use for the business management module "Every Activities" & "Every Issues", as well as an app for the Asset management module "Every Assets".
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Yes, Every Compliance provides a clear and intuitive interface designed for ease of use. It is web-based and accessible through modern browsers, offering a responsive design that adapts seamlessly to desktops, laptops, tablets, and mobile devices. The interface includes user-friendly navigation, dashboards, and role-based access controls to ensure secure and efficient interaction. No additional software installation is required, and all updates are managed centrally in the cloud. This approach delivers a consistent experience across devices, enabling users to access features and functionality without complex configuration or hardware dependencies.
• Accessibility standards: None or don’t know
• Description of accessibility: The UI meets many of the accessibility standards, but there are some gaps, particularly around keyboard navigation, that need to be addressed to be fully compliant. We are working towards this and expect to be fully compliant during 2026.
• Accessibility testing: We do not work directly with users of assistive technology but do use accessibility tools available in browsers as part of our testing process.
• API: Yes
• What users can and can't do using the API: User can link our system to their Schools Active Directories to be able to import and manage user accounts automatically.
• API documentation: Yes
• API documentation formats: Other
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: The system offers a range of customisable features tailored to individual customer preferences. These include personalised product branding options like logos and titles for pages and reports, as well as the ability to configure key data categories such as user groups, access levels, and data partitioning groups. Additionally, administrators can customise specific system notifications, such as email alerts.; All of these customisation options are accessible to user administrators through the settings section of the system. Moreover, customers have the flexibility to fully customise their package by selecting the specific modules within Every Compliance that best suit their requirements, creating a tailored package that perfectly fits their needs.

Scaling

• Independence of resources: The service is hosted on load-balanced web servers with regional failover to ensure resilience and high availability. Platform performance and infrastructure are continuously monitored 24/7. The architecture is fully scalable, allowing additional servers to be provisioned on demand to meet increased capacity requirements.

Analytics

• Service usage metrics: Yes
• Metrics types: Customers can export reports and review the analytics of many modules within Every Compliance.
• Reporting types: Reports on request
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: NCSC approved service provider
• Protecting data at rest: Physical access control, complying with SSAE-18 / ISAE 3402
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Users are able to export data through a variety of inbuilt reports in word or excel formats. More detailed exports can be requested and Every will endeavour to meet these requests in a timely manner.
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • Word
  • Excel
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • Word
  • Excel

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: The Every Customer Support team aim for the following response times:; • A monthly average pick up time of less than 15 seconds per incoming live chat. ; • A monthly average close time of less than 15 minutes per live chat session. ; • A monthly average close time of less than 2 working days per each customer support ticket whether escalated from live chat or emailed directly to support@weareevery.com (excludes tickets that require development investigation and data task requests). ; • Voicemails will be responded to within 24 hours. ; P1s are handled specifically by the 3rd line staff or team leader and will keep the client informed at every stage of the investigation through to resolution.
• Approach to resilience: The system is hosted within a geographically redundant (UK) data centres, with separate, load-balanced web and database servers.; Redundant Internet links and network connectivity and a multi-DC provider strategy reduce the risk from data centre failure.; All local disk arrays are RAID10 for additional resilience and all hosts and core networking devices are dual powered. Our host data centres are supported by at least N+1 electrical infrastructure with at least dual geographically redundant network feeds. The hosts also maintain an ISO 27001 managed Business Continuity and Disaster Recovery plan at a corporate level that seeks to ensure the maximum availability and integrity of service delivery, support and communications.; Catastrophic failure should result in downtime of no longer than 30 minutes.
• Outage reporting: We have a tool called Gainssight for reporting outages and additional communications will be via emails.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Access is limited to authorised personnel, as required solely to fulfil their role.; Customer permission must be given before any user data is accessed and all management interfaces and support channels are fully audited.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: We maintain comprehensive policies covering Information Security, GDPR compliance, Acceptable Use, Data Storage, Access Control, Data in Transit, Physical Security, Secure Disposal, System Protection, and Software Development and Testing. These policies are distributed to all staff (with development-specific policies issued only to relevant teams) and an audited process ensures employees have read, understood, and had the opportunity to raise questions. Internal and external training is delivered annually and reinforced quarterly. Managers receive additional training and are responsible for monitoring compliance within their teams.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All changes are tracked and monitored throughout the development and release cycle using project and issue management tools. Every component undergoes unit testing, manual testing, and release testing before deployment. Regular automated penetration tests are performed on test environments containing release code prior to production release. All changes follow a formal process including scoping, specification, implementation, regression testing, and approval before release. This structured approach ensures traceability, quality assurance, and security compliance at every stage of the development lifecycle.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We adhere to OWASP guidelines and carry out security testing to address the OWASP Top 10 vulnerabilities within our product. In addition to robust development practices, we use automated penetration testing tools to test the application at every major release. An annual independent penetration test is also conducted by a CREST-accredited security firm.; ; Our hosting environment undergoes monthly penetration testing to maintain ongoing security. Patches are deployed immediately upon approval for release, or as soon as practicable thereafter, to ensure up-to-date protection.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Protective monitoring is in place to detect both hardware and software failures, as well as attempted system attacks or compromises. Intrusion detection systems continuously monitor for system changes and maintain a complete audit trail for accountability. The system and application availability are actively monitored in real time to promptly identify issues or failures. Any potential incidents or compromises are flagged using audit trails and monitoring tools, triggering notifications to the appropriate staff members for rapid response. Incident notifications are prioritised accordingly, with a target response time of immediate, or as close to immediate as possible.
• Incident management type: Supplier-defined controls
• Incident management approach: Our incident management process is formally outlined in our Information Security policy. Users are instructed to report any actual or suspected incidents to the internal service desk, where each case is reviewed by a member of the information security team. All reports, whether via phone, email, or live chat, are logged and tracked through to resolution.; ; Incidents are managed or escalated to the appropriate level of authority, up to and including board level when necessary. For major incidents, a detailed incident report is produced. For minor issues or cases found not to be incidents, direct feedback is provided to users.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: This is available on request. Depending on what the customer needs this can include time limited access to any module they want to try.
• Link to free trial: This is available on request

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Bsi
• ISO/IEC 27001 accreditation date: Sunday 13 October 2024
• What the ISO/IEC 27001 doesn’t cover: Some regions where ISO is not the prevalent standard, for example North America, are not covered by our ISO Certifications and in those regions we have other assurance frameworks like SOC1 and SOC2.; ; Our Every HR is not actively ISO 27001 compliant but is working towards.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Bsi
• ISO 9001 accreditation date: Tuesday 21 January 2025
• What the ISO 9001 doesn’t cover: Some regions where ISO is not the prevalent standard, for example ; ; North America, are not covered by our ISO Certifications and in those regions we have other assurance frameworks like SOC1 and SOC2.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: Yes
• Who accredited the PCI DSS certification: Foregenix Ltd
• PCI DSS accreditation date: Friday 4 April 2025
• What the PCI DSS doesn’t cover: Only our PayPlus environment is covered by our PCI certification. No sensitive payment card information is processed or stored in any IRIS environment and all processing activities are outsourced.
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 2896d6f0-b1c8-4f71-8256-596356f682e0
• Cyber essentials plus: No
• Cyber Essentials Alternative: You do not have a current and valid Cyber Essentials Plus certificate, or will not have in place within 12 months of the date of award but have an IASME certified equivalent.
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Bidteam@iris.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.