GLOBAL RESOURCING LTD
Cloud Support Services - Training
Empowering organisations to effectively utilise cloud-based solutions, ensuring seamless operations, optimised performance, and enhanced user experience. Provision of training for basic and super users, troubleshooting assistance and fixes, including advanced diagnostics, and optimisation of cloud functions for efficiency and cost-effectiveness.
Features
- Basic user navigation, how to access and use cloud-based tools
- Cloud fundamentals, understanding core concepts and architecture
- Integration skills, connecting cloud services with existing systems
- Security best practices, training and support for secure cloud usage
- Training and coaching services, including diversity
- Performance optimisation, techniques to improve speed and efficiency
- Troubleshooting basics, resolving common user issues
- Advanced troubleshooting, diagnosing and fixing complex problems
- Super user capabilities, advanced configurations and permissions
- Cost management , strategies for controlling cloud expenses
Benefits
- Reduces deployment times by providing expert guidance and streamlined processes
- Minimises downtime through proactive troubleshooting and rapid issue resolution
- Improves user productivity with tailored training for users
- Upskilling of existing delivery teams to improve performance
- Provision of specialist consultants to increase performance and delivery
- Assessment of service design to improve applicability and service delivery.
- Enhances system performance via optimisation and best-practice configurations
- Accelerates cloud adoption with migration assistance and integration expertise
- Optimises resource utilisation for better scalability and cost efficiency
- Empowers teams with advanced troubleshooting and performance tuning skills
Business architect
| £750.00 |
|
| £1,000.00 |
|
| £1,500.00 |
|
| £2,000.00 |
|
Data architect
| £1,250.00 |
|
| £1,500.00 |
|
| £2,250.00 |
|
Enterprise architect
| £1,250.00 |
|
| £1,500.00 |
|
| £1,750.00 |
|
| £2,250.00 |
|
Network architect
| £800.00 |
|
| £980.00 |
|
| £1,500.00 |
|
Security architect
| £1,250.00 |
|
| £1,750.00 |
|
| £2,250.00 |
|
Solution architect
| £1,000.00 |
|
| £1,250.00 |
|
| £1,500.00 |
|
| £1,750.00 |
|
| £2,250.00 |
|
Technical architect
| £900.00 |
|
| £1,100.00 |
|
| £1,400.00 |
|
| £1,750.00 |
|
| £2,000.00 |
|
Chief data officer
| £2,500.00 |
|
Chief information security officer
| £2,500.00 |
|
Chief technology officer
| £2,500.00 |
|
Cyber security audit and assurance
| £2,000.00 |
|
| £2,500.00 |
|
Cyber security governance and risk management
| £1,000.00 |
|
| £1,750.00 |
|
| £2,500.00 |
|
Cyber security monitoring
| £1,000.00 |
|
| £1,500.00 |
|
| £2,500.00 |
|
Cyber security incident response
| £900.00 |
|
| £1,750.00 |
|
| £2,500.00 |
|
Cyber security vulnerability management
| £1,000.00 |
|
| £1,500.00 |
|
| £2,500.00 |
|
Cyber security digital forensics
| £1,000.00 |
|
| £1,500.00 |
|
| £2,500.00 |
|
Cyber security testing
| £900.00 |
|
| £1,500.00 |
|
| £2,500.00 |
|
Cyber security secure design
| £1,250.00 |
|
| £2,000.00 |
|
| £2,500.00 |
|
Analytics engineer
| £500.00 |
|
| £700.00 |
|
| £850.00 |
|
| £1,000.00 |
|
| £1,250.00 |
|
Data analyst
| £700.00 |
|
| £850.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
Data engineer
| £1,000.00 |
|
| £1,250.00 |
|
| £1,500.00 |
|
| £2,000.00 |
|
Data ethicist
| £750.00 |
|
| £1,000.00 |
|
Data governance manager
| £1,150.00 |
|
| £1,500.00 |
|
| £2,000.00 |
|
Data scientist
| £700.00 |
|
| £850.00 |
|
| £1,100.00 |
|
| £1,500.00 |
|
| £1,700.00 |
|
| £2,000.00 |
|
Machine learning engineer
| £1,250.00 |
|
| £1,500.00 |
|
Performance analyst
| £500.00 |
|
| £650.00 |
|
| £775.00 |
|
| £1,000.00 |
|
| £1,250.00 |
|
Application operations engineer
| £550.00 |
|
| £700.00 |
|
| £800.00 |
|
| £950.00 |
|
| £1,200.00 |
|
Change and release manager
| £800.00 |
|
| £1,000.00 |
|
| £1,300.00 |
|
Command and control centre manager
| £650.00 |
|
| £750.00 |
|
| £900.00 |
|
| £1,150.00 |
|
End user computing engineer
| £650.00 |
|
| £800.00 |
|
| £900.00 |
|
| £1,000.00 |
|
| £1,250.00 |
|
IT service manager
| £650.00 |
|
| £900.00 |
|
| £1,100.00 |
|
| £1,500.00 |
|
Incident manager
| £1,100.00 |
|
| £1,500.00 |
|
Infrastructure engineer
| £650.00 |
|
| £850.00 |
|
| £950.00 |
|
| £1,250.00 |
|
| £1,500.00 |
|
Infrastructure operations engineer
| £650.00 |
|
| £850.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
| £1,500.00 |
|
Problem manager
| £800.00 |
|
| £1,300.00 |
|
Service desk manager
| £500.00 |
|
| £650.00 |
|
| £800.00 |
|
| £1,100.00 |
|
Service transition manager
| £700.00 |
|
| £1,000.00 |
|
| £1,250.00 |
|
| £1,500.00 |
|
Business analyst
| £650.00 |
|
| £750.00 |
|
| £900.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
| £1,500.00 |
|
Delivery manager
| £650.00 |
|
| £900.00 |
|
| £1,150.00 |
|
| £1,600.00 |
|
Digital portfolio manager
| £700.00 |
|
| £1,000.00 |
|
| £1,250.00 |
|
| £1,500.00 |
|
Product manager
| £700.00 |
|
| £900.00 |
|
| £1,100.00 |
|
| £1,500.00 |
|
| £1,750.00 |
|
Programme delivery manager
| £1,800.00 |
|
Quality assurance testing (QAT) analyst
| £750.00 |
|
| £850.00 |
|
| £1,100.00 |
|
| £1,400.00 |
|
Test engineer
| £900.00 |
|
| £1,000.00 |
|
| £1,300.00 |
|
| £1,500.00 |
|
Test manager
| £1,400.00 |
|
| £1,700.00 |
|
Development operations (DevOps) engineer
| £600.00 |
|
| £850.00 |
|
| £1,000.00 |
|
| £1,100.00 |
|
| £1,200.00 |
|
| £1,300.00 |
|
| £1,400.00 |
|
| £1,500.00 |
|
Frontend developer
| £550.00 |
|
| £750.00 |
|
| £950.00 |
|
| £1,150.00 |
|
| £1,400.00 |
|
Software developer
| £650.00 |
|
| £750.00 |
|
| £900.00 |
|
| £950.00 |
|
| £1,000.00 |
|
| £1,100.00 |
|
| £1,200.00 |
|
| £1,500.00 |
|
Accessibility specialist
| £500.00 |
|
| £600.00 |
|
| £750.00 |
|
| £1,000.00 |
|
Content designer
| £600.00 |
|
| £700.00 |
|
| £850.00 |
|
| £950.00 |
|
| £1,200.00 |
|
| £1,400.00 |
|
Content strategist
| £1,000.00 |
|
Graphic designer
| £600.00 |
|
| £700.00 |
|
| £850.00 |
|
| £1,000.00 |
|
| £1,150.00 |
|
| £1,350.00 |
|
Interaction designer
| £600.00 |
|
| £700.00 |
|
| £800.00 |
|
| £950.00 |
|
| £1,100.00 |
|
| £1,300.00 |
|
Service designer
| £650.00 |
|
| £750.00 |
|
| £850.00 |
|
| £1,000.00 |
|
| £1,150.00 |
|
| £1,400.00 |
|
Technical writer
| £800.00 |
|
| £1,200.00 |
|
User researcher
| £600.00 |
|
| £700.00 |
|
| £900.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
| £1,400.00 |
|
Standards and certifications
-
ISO/IEC 27001 certification
-
No
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
No
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Cyber Essentials Certificate Number
-
Dadef3ac-f604-4135-957d-c0b5c4f05da9
-
Cyber essentials plus
-
Yes
-
Cyber Essentials Plus Certificate Number
-
D6310d0e-b03b-4df8-8c79-9415e32e4104
-
Other security certifications
-
Yes
-
Any other security certifications
-
- Our IT and Network Security provider has ISO 27001:2022
- Our IT and Network Security provider has ISO 9001:2015
Social value
-
Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
-
Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
-
Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
-
Activities to cascade good practice on fair working conditions throughout the supply chain
-
Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
-
Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Volunteering opportunities for staff
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
-
Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
-
Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
-
Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
-
Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
-
Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
-
Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
-
Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
-
Mission: Make Britain a clean energy superpower
-
To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
-
Mission: Break down barriers to opportunity
-
By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
-
Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
-
Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
-
Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
-
Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
-
Understanding of the issues affecting the development of new skills by target cohort
-
Understanding of issues relating to entering the contract workforce
-
Mission: Build an NHS fit for the future
-
That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
-
Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
Service documents
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