EXPONENTIAL-E LIMITED
UK based Managed Services - Set Up & Migration
Provides managed support and monitoring of a customer's IT infrastructure (including Aruba), its users, or its chosen public (AWS, Azure, M365) or private (Exponential-e provided or 3rd party) cloud solutions. This service is more cost effective than employed support staff and offers enterprise level skills and experience at competitive prices.
Features
- A virtual extension or replacement for your internal IT function
- Standard rate card for infrastructure components
- Cover available for OS only or OS and Applications (infrastructure)
- Cover available for PaaS and SaaS services
- Unlimited remote support is available as part of this service
- Service delivered exclusively from our UK based service desk
- Regular onsite support visits can be arranged based on requirements
- Full featured managed service with no support extras
- In-place product and version upgrades included
- Real time monitoring of equipment health and configurable alerting
Benefits
- Easier management cost budgeting due to all-inclusive nature
- More cost-effective than onsite support staff
- All services included. No extras unless customers require it
- Unlimited remote support and management as part of this service
- Flexible contracts can be tailored to requirements
- Service Desk is supported by Level 4 consultants
- UK based Service Desk conforming to ITIL standards
- Customers are assigned a Service Delivery Manager
- Cover individual systems or the entire infrastructure
Architecture roles
Business architect
| £855.20 |
£427.60 |
| £908.65 |
£454.33 |
| £962.10 |
£481.05 |
| £1,069.00 |
£534.50 |
Data architect
| £962.10 |
£744.75 |
| £1,069.00 |
£827.50 |
| £1,256.08 |
£972.31 |
Enterprise architect
| £908.65 |
£454.33 |
| £962.10 |
£481.05 |
| £1,069.00 |
£534.50 |
| £1,256.08 |
£628.04 |
Network architect
| £908.65 |
£454.33 |
| £962.10 |
£481.05 |
| £1,069.00 |
£534.50 |
Security architect
| £908.65 |
£454.33 |
| £1,069.00 |
£534.50 |
| £1,256.08 |
£628.04 |
Solution architect
| £855.20 |
£427.60 |
| £908.65 |
£454.33 |
| £962.10 |
£481.05 |
| £1,069.00 |
£534.50 |
| £1,256.08 |
£628.04 |
Technical architect
| £855.20 |
£427.60 |
| £908.65 |
£454.33 |
| £962.10 |
£481.05 |
| £1,069.00 |
£534.50 |
| £1,256.08 |
£628.04 |
Chief digital and data roles
Chief data officer
| £1,944.63 |
£1,034.38 |
Chief information security officer
| £1,944.63 |
£1,034.38 |
Chief technology officer
| £1,944.63 |
£1,034.38 |
Cyber security roles
Cyber security audit and assurance
| £1,944.63 |
£1,034.38 |
| £1,944.63 |
£1,034.38 |
Cyber security governance and risk management
| £1,324.00 |
£662.00 |
| £1,655.00 |
£827.50 |
| £1,944.63 |
£972.31 |
Cyber security monitoring
| £1,324.00 |
£662.00 |
| £1,489.50 |
£744.75 |
| £1,655.00 |
£827.50 |
Cyber security incident response
| £1,324.00 |
£662.00 |
| £1,406.75 |
£703.38 |
| £1,655.00 |
£827.50 |
Cyber security vulnerability management
| £1,406.75 |
£703.38 |
| £1,655.00 |
£827.50 |
| £1,944.63 |
£972.31 |
Cyber security digital forensics
| £1,406.75 |
£703.38 |
| £1,655.00 |
£827.50 |
| £1,944.63 |
£972.31 |
Cyber security testing
| £1,406.75 |
£703.38 |
| £1,655.00 |
£827.50 |
| £1,944.63 |
£972.31 |
Cyber security secure design
| £1,406.75 |
£703.38 |
| £1,655.00 |
£827.50 |
| £1,944.63 |
£972.31 |
Data roles
Analytics engineer
| £1,324.00 |
£662.00 |
| £1,406.75 |
£703.38 |
| £1,489.50 |
£744.75 |
| £1,655.00 |
£827.50 |
| £1,944.63 |
£972.31 |
Data analyst
| £1,324.00 |
£662.00 |
| £1,406.75 |
£703.38 |
| £1,489.50 |
£744.75 |
| £1,655.00 |
£827.50 |
Data engineer
| £1,406.75 |
£703.38 |
| £1,489.50 |
£744.75 |
| £1,655.00 |
£827.50 |
| £1,944.63 |
£972.31 |
Data ethicist
| £1,655.00 |
£827.50 |
| £1,944.63 |
£972.31 |
Data governance manager
| £1,489.50 |
£744.75 |
| £1,655.00 |
£827.50 |
| £1,944.63 |
£972.31 |
Data scientist
| £1,324.00 |
£662.00 |
| £1,406.75 |
£703.38 |
| £1,489.50 |
£744.75 |
| £1,655.00 |
£827.50 |
| £1,944.63 |
£972.31 |
| £1,944.63 |
£972.31 |
Machine learning engineer
| £1,489.50 |
£744.75 |
| £1,655.00 |
£827.50 |
Performance analyst
| £1,324.00 |
£662.00 |
| £1,406.75 |
£703.38 |
| £1,489.50 |
£744.75 |
| £1,655.00 |
£827.50 |
| £1,944.63 |
£972.31 |
IT operations roles
Application operations engineer
| £685.60 |
£342.80 |
| £728.45 |
£364.23 |
| £771.30 |
£385.65 |
| £857.00 |
£428.50 |
| £1,000.68 |
£503.49 |
Business relationship manager
| £728.45 |
£364.23 |
| £771.30 |
£385.65 |
| £857.00 |
£428.50 |
Change and release manager
| £728.45 |
£364.23 |
| £771.30 |
£385.65 |
| £857.00 |
£428.50 |
Command and control centre manager
| £728.45 |
£364.23 |
| £771.30 |
£385.65 |
| £857.00 |
£428.50 |
| £1,000.68 |
£503.49 |
End user computing engineer
| £685.60 |
£342.80 |
| £728.45 |
£364.23 |
| £771.30 |
£385.65 |
| £857.00 |
£428.50 |
| £1,000.68 |
£503.49 |
IT service manager
| £728.45 |
£364.23 |
| £771.30 |
£385.65 |
| £857.00 |
£428.50 |
| £1,000.68 |
£503.49 |
Incident manager
| £857.00 |
£428.50 |
| £1,000.68 |
£503.49 |
Infrastructure engineer
| £685.60 |
£342.80 |
| £728.45 |
£364.23 |
| £771.30 |
£385.65 |
| £857.00 |
£428.50 |
| £1,000.68 |
£503.49 |
Infrastructure operations engineer
| £685.60 |
£342.80 |
| £728.45 |
£364.23 |
| £771.30 |
£385.65 |
| £857.00 |
£428.50 |
| £1,000.68 |
£503.49 |
Problem manager
| £857.00 |
£428.50 |
| £1,000.68 |
£503.49 |
Service desk manager
| £728.45 |
£364.23 |
| £771.30 |
£385.65 |
| £857.00 |
£428.50 |
| £1,000.68 |
£503.49 |
Service transition manager
| £728.45 |
£364.23 |
| £771.30 |
£385.65 |
| £857.00 |
£428.50 |
| £1,000.68 |
£503.49 |
Product and delivery roles
Business analyst
| £763.20 |
£381.60 |
| £810.90 |
£405.45 |
| £858.60 |
£429.30 |
| £954.00 |
£477.00 |
| £1,120.95 |
£560.48 |
| £1,120.95 |
£596.25 |
Delivery manager
| £858.60 |
£429.30 |
| £954.00 |
£477.00 |
| £1,120.95 |
£560.48 |
| £1,120.95 |
£596.25 |
Digital portfolio manager
| £858.60 |
£429.30 |
| £954.00 |
£477.00 |
| £1,120.95 |
£560.48 |
| £1,120.95 |
£596.25 |
Product manager
| £763.20 |
£381.60 |
| £810.90 |
£405.45 |
| £858.60 |
£429.30 |
| £954.00 |
£477.00 |
| £1,120.95 |
£560.48 |
Programme delivery manager
| £954.00 |
£477.00 |
Service owner
| £858.60 |
£429.30 |
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £810.90 |
£405.45 |
| £858.60 |
£429.30 |
| £954.00 |
£477.00 |
| £1,120.95 |
£560.48 |
Test engineer
| £810.90 |
£405.45 |
| £858.60 |
£429.30 |
| £954.00 |
£477.00 |
| £1,120.95 |
£560.48 |
Test manager
| £954.00 |
£477.00 |
| £1,120.95 |
£560.48 |
Software development roles
Development operations (DevOps) engineer
| £1,324.00 |
£662.00 |
| £1,406.75 |
£703.38 |
| £1,489.50 |
£744.75 |
| £1,655.00 |
£827.50 |
| £1,944.63 |
£972.31 |
| £1,944.63 |
£972.31 |
| £1,944.63 |
£972.31 |
| £1,944.63 |
£927.31 |
| £1,944.63 |
£972.31 |
Frontend developer
| £1,324.00 |
£662.00 |
| £1,406.75 |
£703.38 |
| £1,489.50 |
£744.75 |
| £1,655.00 |
£827.50 |
| £1,944.63 |
£972.31 |
| £1,944.63 |
£972.31 |
Software developer
| £1,324.00 |
£662.00 |
| £1,406.75 |
£703.38 |
| £1,489.50 |
£744.75 |
| £1,655.00 |
£827.50 |
| £1,944.63 |
£972.31 |
| £1,944.63 |
£972.31 |
| £1,944.63 |
£972.31 |
| £1,944.63 |
£972.31 |
| £1,944.63 |
£972.31 |
User-centred design roles
Accessibility specialist
| £877.60 |
£438.80 |
| £932.45 |
£466.23 |
| £987.30 |
£493.65 |
| £1,097.00 |
£548.50 |
Content designer
| £877.60 |
£438.80 |
| £932.45 |
£466.23 |
| £987.30 |
£493.65 |
| £1,097.00 |
£548.50 |
| £1,288.98 |
£685.85 |
| £1,288.98 |
£685.85 |
Content strategist
| £1,288.98 |
£685.85 |
Graphic designer
| £877.60 |
£438.80 |
| £932.45 |
£466.23 |
| £987.30 |
£493.65 |
| £1,097.00 |
£548.50 |
| £1,288.98 |
£685.85 |
| £1,288.98 |
£685.85 |
Interaction designer
| £877.60 |
£438.80 |
| £932.45 |
£466.23 |
| £987.30 |
£493.65 |
| £1,097.00 |
£548.50 |
| £1,288.98 |
£685.85 |
| £1,288.98 |
£685.85 |
Service designer
| £877.60 |
£438.80 |
| £932.45 |
£466.23 |
| £987.30 |
£493.65 |
| £1,097.00 |
£548.50 |
| £1,288.98 |
£685.85 |
| £1,288.98 |
£685.85 |
Technical writer
| £987.30 |
£493.65 |
| £1,097.00 |
£548.50 |
User researcher
| £877.60 |
£438.80 |
| £932.45 |
£466.23 |
| £987.30 |
£493.65 |
| £1,097.00 |
£548.50 |
| £1,288.98 |
£685.85 |
| £1,288.98 |
£685.85 |
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
BSI
-
ISO/IEC 27001 accreditation date
-
Saturday 13 April 2024
-
What the ISO/IEC 27001 doesn’t cover
-
Not applicable
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
Who accredited the ISO 9001 certification
-
BSI
-
ISO 9001 accreditation date
-
Saturday 13 April 2024
-
What the ISO 9001 doesn’t cover
-
Not applicable
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
Yes
-
CSA STAR accreditation date
-
Saturday 13 April 2024
-
CSA STAR certification level
-
Level 1: CSA STAR Self-Assessment
-
What the CSA STAR doesn’t cover
-
Not applicable
-
PCI certification
-
Yes
-
Who accredited the PCI DSS certification
-
PCI Standard Security Council
-
PCI DSS accreditation date
-
Friday 30 January 2026
-
What the PCI DSS doesn’t cover
-
Not applicable
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
C82c415b-9423-4525-9c4d-2a800deb7fdc
-
Cyber essentials plus
-
Yes
-
Please provide your Cyber Essentials Plus Certificate Number
-
5dd79cac-9d43-47c5-89dc-7942d72666ee
-
Other security certifications
-
Yes
-
Any other security certifications
-
- SOC 1
- SOC 2
- HSCN CN-SP Stage 2
- ISO 27017
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
-
New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Plans to engage the contract workforce in deciding the most important workplace issues to address
-
Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
-
Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
-
Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
-
Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
-
Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Volunteering opportunities for staff
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
-
Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
-
Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
-
Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
-
Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
-
Actions to invest in the physical and mental health and wellbeing of the contract workforce
Service documents
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