Social Value Portal
Social Value Cloud Support Services; Strategy, Local Needs Analysis, Planning, Procurement
Boost Social Value as a strategic priority by:
• Local Needs Analysis to understand community priorities
• Incorporate Social Value into planning policy
• Strategies to embed Social Value across your organisation & improve community outcomes
• Social Value Procurement & Evaluation
• Measuring social value in real estate
Features
- Digital Local Needs Analysis to identify community needs
- Develop long-term solutions to maximise Social Value
- Help planners to maximise outcomes for the communities
- Integrate Social Value in planning policy, processes and Local Plan
- Create a Social Value Strategy and Action Plan
- Social Value TOM System™ (National TOMs) and Social Value Model
- Generate social value throughout the entire building lifecycle
- Compare social value of assets and target improvements - RESVI™
- Embed social value into procurement and support with ITT
- Design and perform evaluation of Social Value from bidders
Benefits
- boost Social Value as a strategic priority
- implement solutions to maximise impact and deliver better value
- helps commissioners, procurers, planners to make decisions around Social Value
- dynamic data on deprivation, health and wellbeing, employment, education, crime
- granular report giving insight into communities’ biggest challenges and opportunities
- delivers better economic, social and environmental outcomes for communities
- maximise long-term, positive outcomes for your communities
- leveraging the Local Plan and updating Validation Requirements
- Reduces risk around evaluation
- granular report giving insight into communities’ biggest challenges and opportunities
Pricing
£4,500.00 a transaction
- Education pricing available
Service documents
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Framework
G-Cloud 14
Service ID
6 6 3 5 6 6 0 3 9 4 7 2 9 4 2
Contact
Social Value Portal
Guy Battle
Telephone: 0203 747 6555
Email: sales@socialvalueportal.com
Planning
- Planning service
- Yes
- How the planning service works
- We support organisations to manage the business transformation required to implement a successful social value program. We will work with our clients to set meaningful and ambitious targets; to identify where social value is being generated within or outside of their organisation and how best to maximise social value including data capture and data accuracy. We map data sources and work to train the data providers and data approvers to understand the requirement and how to engage with the process.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- Www.socialvalueportal.com
Training
- Training service provided
- Yes
- How the training service works
- We provide social value evaluation training to buyers for the purpose of evaluation supplier bid responses in a compliant and transparent way.
- Training is tied to specific services
- Yes
- Services the training service works with
- Www.socialvalueportal.com
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Our implementation process is designed to transfer existing social value data held online or offline. The existing data and relevant measures will be mapped to the to Social Value TOM System™ and Social Value Model before being transferred either through API, csv or FTP file transfer to the buyers new cloud solution.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
- Www.socialvalueportal.com
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by your organisation
- How the support service works
-
The support we provide is to support in the successful delivery of solutions delivered on or are complimentary to our software. The software is a platform for evaluating, measuring and managing Social Value and monitoring its delivery, as per the Public Services (Social Value) Act 2012 and The Social Value Model PPN06/20. Utilising the Social Value TOM System™ (National TOMs) and Social Value Model to tailor social value Themes, Outcomes and Measures to a specific organisation, service, locality, asset or community.
Service Includes:
Social Value Statement, Policy and Strategy
Social Value Measurement and Calculation
Social Value Asset Measurement
Social Value Corporate and Project Reporting
Social Value Training
Procurement with National TOMs and Social Value Model
Social Value Real Estate Social Value Index (RESVI)
Benefits of Service:
Uses consistent, transparent approach to measuring social value
Uses social value robustly as part of procurement
Differentiates between bids by considering their social impact
Monetises social value outcomes to compare/report total Social Value Add
Service scope
- Service constraints
- The Digital Local Needs Analysis service is based on software obtained via a partner organisation and will be subject to occasional downtime for maintenance etc.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- We respond to queries within 1 working day. Support is currently available during normal business hours, Monday to Friday. All users can easily get in touch with our Support team by raising a Support ticket on the phone or by email.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Our Social Value Success team will support in coordinating the delivery of our support services with your dedicated consultant. Should the solution we provide be delivered or supported by our online solution the Workspace Support team will ensure successful onboarding, manage supplier and member training webinars and respond to technical, product or social value queries in a timely manner. All of the above are available via telephone and/or email. Onsite or additional support is available upon request. In addition, we support our your supply chain with setup, access, training, understanding of your expectations and applicability of the methodolody.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- None
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- DNZ Business Assurance
- ISO/IEC 27001 accreditation date
- 27th July 2022
- What the ISO/IEC 27001 doesn’t cover
- The scope of our ISO 27001 certification includes the operation, support, maintenance and development of The Social Value Portal and associated data, This encompasses both the internal infrastructure and the web applications that are part of the service provision. Areas outside of this, such as customer and supplier infrastructures or management systems, are outside the direct boundaries of the certification. Despite this, our ISMS mandates adherence to certain security standards by our third-party partners to maintain the integrity and security across the services provided.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
We’ve been actively working with our Members to drive meaningful Social Value creation, pledging to work with them to deliver £100 billion of Social Value by the end of 2025 / 26. As part of this we’re encouraging organisations to commit to their own Social Value Pledges, with every pound of this representing a range of tangible benefits within their communities including fighting climate change.
To date, we’ve helped organisations create £37,864,059,137*. We will continue to work with organisations across the Public, Private and Voluntary Sectors in maximising their Social Value creation, and with it aiding in fighting climate change.
The measures we use to aid in fighting climate change include:
-Support for green spaces, biodiversity or ecosystems
- Initiatives to safeguard the environment
The fight against climate change informs all Social Value Portal policies. We implement a green travel policy when travelling on SVP business and staff consider the environmental impact of their journey before selecting the most carbon-efficient travel mode.
We offer schemes that allow employees to make savings on the cost of a bike or a low-emission vehicle.
Organisations within our supply chain are encouraged to be B-Corp certified, this certification evaluates their overall environmental management practices as well as impact on the air, climate, water, land, and biodiversity.
We prioritise working with organisations committed to delivering Social Value. Our key supplier, Salesforce, is focused on sequestering 200 gigatons of carbon through conserving, restoring, and growing 1 trillion trees. Social Value Portal’s office spaces are rented through FORA and Work.life, both of which monitor and actively work to reduce the environmental impact of professional activities.
Our volunteering time as an organisation is often dedicated to environmental initiatives including team litter picking events, community gardening and habitat management.
*Measured using the Social Value TOM System methodologyTackling economic inequality
In August 2022, we achieved certification as a B-Corp, achieving a high ‘Overall B Impact Score’ of 114.8. This demonstrates our commitment to combatting economic inequality (as well as other themes and policy outcomes) which is core to how we collaborate with our Members and other partners to drive Social Value creation.
As well as supporting our Members to identify ways to tackle inequality we conduct internal initiatives. For example, in January 2023 we provided a one-off Cost of Living bonus to our staff earning under £35,000 to help them combat the rapidly increasing daily costs.
We know that measuring and tracking performance is key to ensuring a culture of continuous improvement so there are several initiatives that that we encourage staff and customers to focus on:
- Total amount (£) spent with VCSEs in our supply chain
- Provision of expert business advice to VCSEs and MSMEs (e.g. financial advice / legal advice / HR advice/ HSE)
- Support for VCSEs through volunteering
- No. of employees (FTE) hired by the organisation during the reporting period, who are long term unemployed/NEET/ex-offender (unemployed for a year or longer) as a result of a recruitment programme
- Meaningful paid work placements paying the Real Living Wage+
- Upskilling of existing employees through accredited training
- No. of staff hours spent on local school and college visits e.g. delivering career talks, curriculum support, literacy support, safety talks (including preparation time)
- No. of weeks of apprenticeships, for apprenticeships that have either been completed during the year or that will be supported to completion in the following years by the
- No. of hours of support into work provided to under 24 y.o. (young people) unemployed people through career mentoring, including mock interviews, CV advice, and careers guidanceEqual opportunity
We hold an annual Diversity and Inclusion survey, and ensure decisions are made at Executive Leadership Team level to address any issues or concerns. In 2023, the Social Value Portal Inclusion Committee was established, with the mission to promote diversity, equity, and inclusion within and beyond the business. Tackling inequality is part of the Social Value mission.
As an organisation we recognise that many factors including class, race, nationality, gender, sexuality, and age can pose a disadvantage, and the committee works actively to level the playing field by:
- Creating a working environment where everyone feels like they belong and are heard.
- Foster a workplace culture which thrives on positivity, inclusiveness, and shared perspectives
- Make sure that SVP is true to our company’s values – not just buzzwords and tick boxes.
- Tracking the organisation's median ethnicity pay gap for staff.
During interview processes, we always ask candidates if they need any additional mental, physical or administrative support during the interview processes or whilst working. This way when a successful candidate is employed, we have time to discuss and implement any reasonable adjustments to set-up every employee, by prioritising accessibility to success.
When a current employee is suffering from a physical or mental condition, we offer them an Occupational Health Assessment in order to determine what reasonable adjustments can be made to accommodate them, providing them with the support that they require.
There are several metrics that we track to ensure there’s a consistent focus on equal opportunities, including:
- Proportion of leadership positions filled by women
-Proportion of employees who are women
-Organisation’s gender pay gap for staff
- No. of employees (FTE) hired by the organisation during the reporting period, who are disabled (unemployed for a year or longer) as a result of a recruitment programmeWellbeing
Social Value begins in our workplace, which is why Social Value Portal has always been proactive in delivering our own corporate responsibility.
We operate on a flexible working structure, with an early finish on ‘Wellbeing Wednesday’s’ to focus on self-care or company gym classes. During summer months employees have early Friday finishes to enjoy the weekend and weather. Employees can also enjoy an additional day off on their birthday, and up to five additional days off with tenure.
All Social Value Portal employees have an annual allowance of 6 day to volunteer with a charity or an organisation that matters to them.
Employees are represented through the Inclusion Committee with regular cultural, educational, and volunteering and events held. Learning and development is also encouraged through a £400 Learnerbly allowance which can be spent on wellbeing, training, language courses and education.
Through our employee assistance programme, all employees have access to comprehensive and multidimensional wellbeing programmes, including health screenings, and counselling.
The measures we track to aid in driving wellbeing include:
- No. of employees (direct and corporate contractors) that have been provided access for at least 12 months to comprehensive and multidimensional wellbeing programmes
- Mental Health campaigns for staff on the contract to create community of acceptance, remove stigma around mental health
- Equality, diversity and inclusion training provided both for staff and corporate contractors
Pricing
- Price
- £4,500.00 a transaction
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@socialvalueportal.com.
Tell them what format you need. It will help if you say what assistive technology you use.