GAURI LTD
Gauri - SAP Customer Experience & CRM Advisory, Implementation and Support Services
Our implementation and support services deliver integrated Customer-Engagement solutions across all channels of customer interaction, accessible enterprise wide and providing a seamless and consistent experience with real time analytics and social media interaction. In addition we provide advisory, audit and health check services of SAP C/4 HANA landscape.
Features
- Customer engagement - integrated sales, services, marketing and Data Cloud
- 360° Single Customer and Citizen View
- Collaborative Customer relationship management
- Identity, Access, Consent and Preference Management
- Connected cloud, hybrid (On premise and cloud) integration
- License Audit, System Health check, Best practise recommendation
- Reporting - Real time, advanced analytics, metrics and interactive reports
- Executive dashboards - personalised dashboards
- SLA Support, Adhoc Support, Upgrades and maintenance
- 24/7 Support available on request
Benefits
- Improved relationship of Customers, Partners and Prospects
- Increase Customer retention
- Clear visibility of customer behaviour, preferences and context based conversation
- Leverage Data to improve efficiency and increase growth
- Maximise your SAP investment with high ROI
- Robust delivery underpinned by adaptive agile methodology
- Highly experienced Consultants with deep product skills and domain expertise
- Accelerated Implementation using our product addons
- Continuous Improvement and Reducing technical debt
- Flexible support and maintenance offerings
Data architect
| £950.00 |
£450.00 |
| £850.00 |
£375.00 |
Solution architect
| £850.00 |
£375.00 |
| £950.00 |
£450.00 |
| £950.00 |
£450.00 |
| £950.00 |
£450.00 |
Delivery manager
| £900.00 |
£375.00 |
| £900.00 |
£375.00 |
Quality assurance testing (QAT) analyst
|
£275.00 |
Standards and certifications
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ISO/IEC 27001 certification
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No
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ISO 28000:2022 certification
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No
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ISO 9001 certification
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Yes
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ISO 9001 certification accredited by
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LMS
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ISO 9001 accreditation date
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Wednesday 5 July 2023
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What the ISO 9001 doesn’t cover
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NA
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Quality management systems (QMS)
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Yes
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CSA STAR certification
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No
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PCI certification
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No
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Cyber essentials
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Yes
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Cyber Essentials Certificate Number
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D2af40a1-33bf-4298-abbd-4a30d5e03d30
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Cyber essentials plus
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No
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Cyber Essentials Alternative
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None of the criteria
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Other security certifications
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No
Social value
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Mission: Kick start economic growth
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To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
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Plans to engage the contract workforce in deciding the most important workplace issues to address
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Ensuring new workers are informed of their right to join a trade union
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Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
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Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
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Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
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Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
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Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
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Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
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Plans for positive actions with community groups.
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Mission: Make Britain a clean energy superpower
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To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
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Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
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Mission: Break down barriers to opportunity
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By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
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Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
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Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
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Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
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Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
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Other measures to offer development opportunities for the target cohort(s) in the contract workforce
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Understanding of issues relating to entering the contract workforce
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Mission: Build an NHS fit for the future
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That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
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Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
Service documents
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