Consulting, Training & Enablement
Our consultants bring the experience and expertise of hundreds of successful client engagements, from the broadest cross-section of sectors and environments.
Through best practice advice, vendor-certified training, and guided deployment we help you eliminate shelfware, avoid functional duplication, and fast track your return on investment in security controls and technologies.
Features
- Continuous strategy development
- One-time or recurring security risk assessment
- Security roadmap creation and maintenance
- Technology deployment – installation and configuration to industry best practices
- Instructor-led training and enablement
- Health check of security controls
- CAF Assessment & Gap analysis
Benefits
- The right skills when you need them
- Optimum utilisation of in-house resources
- Accelerated project delivery
- Enhanced operational efficiency
- Improved cost management
- Rapid return on investment
Pricing
£1,000 to £2,000 a unit a day
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
6 6 6 0 5 5 5 0 4 6 3 7 6 8 5
Contact
Longwall Security Limited
James Gibson
Telephone: 01865986247
Email: james.gibson@longwallsecurity.com
Planning
- Planning service
- Yes
- How the planning service works
-
We provide full secure architecture and solution design services for deployment of cloud software and infrastructure. Services include:
- Security Assessment
- Architect and Design
- Implementation Planning - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We are an authorised training centre and provide technical training for a number of cyber security vendors.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
- Other
- Other security testing certifications
-
- CISSP
- CISM
- SSCP
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
-
We provide hosting, management and support of cyber security solutions, such as Rapid7, Trend Micro and Sophos.
We provide hosting and support of our Managed Detection, Intelligence & Response solutions.
Service scope
- Service constraints
- No constraints.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Response times are depended on the agreed assigned priority
UK Business Hours (9:00am-5:30pm, Mon-Fri excluding England Public Holidays)
• Priority 1: 1 business hour
• Priority 2: 2 business hours
• Priority 3: 4 business hours
• Priority 4: 8 business hours
Outside Service Hours
• Priority 1: 2 business hours
• Priority 2: 4 business hours - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
-
Enhanced support level, providing:
• Priority response and SLA
• Named Customer Success Manager
• Dedicated Lead Consultant
• Monthly service reporting
• Quarterly service review
• Preferred pricing for Cyber Security Incident Response and Professional Services.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BSI
- ISO/IEC 27001 accreditation date
- 22/05/2020
- What the ISO/IEC 27001 doesn’t cover
- The ISO 27001 scope covers our full service
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
-
- CISSP
- CISM
Social Value
- Social Value
-
Social Value
Covid-19 recoveryCovid-19 recovery
We have wholeheartedly embraced company-wide secure remote working, providing employee home workstation assessments and advice, and expense allowances for the provision of appropriate chairs, desks and computer displays for use in the home office. This enables our teams to deliver our services remotely and to make an individual choice whether and when to travel and meet clients and colleagues face-to-face.
Pricing
- Price
- £1,000 to £2,000 a unit a day
- Discount for educational organisations
- No