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RTS Communications

Live Video & Audio Streaming and Recording Support for Public Inquiries, Courts, Hearings and Events

Complete Live Broadcast Web Streaming support allowing video and audio signals to be controlled, delayed, displayed, broadcast and recorded to a content delivery network utilising secure control cloud integration allowing simple operation, cloud recording and storage for public inquiries. Also AI / Real-time transcription and electronic presentation of evidence.

Features

  • Complete System Design and Deployment
  • YouTube Live Streaming Integration
  • 4K, 1080P (Full HD) and 720P Cloud Streaming Capability
  • Cloud Based Content Delivery Network Support
  • Cloud based AI Subtitling / Fully Customisable
  • Cloud Based Control and Remote Management
  • Virtual Hearing Design and Implementation
  • Cloud based Video and Audio Recording
  • Real Time or AI Transcription and Translation
  • Electronic Presentation of Evidence

Benefits

  • Easy Deployment and Scalability
  • Affordable
  • Enhance Communication To A Wider Audience
  • Future-Proof Enabling 4K Streaming Capability
  • Secure
  • Flexibility
  • Virtual Hearing Integration
  • Simple Control and Operation

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at stuart@rts-av.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

6 6 7 4 2 5 1 3 6 4 0 2 5 7 7

Contact

RTS Communications Stuart Moore
Telephone: 0207 735 2020
Email: stuart@rts-av.com

About your service

Service categories

Cloud Support Services

Ongoing Support

  • Product support capabilities
  • Dispatch of service technicians and/or parts
  • End user training coordination

Service scope

Service constraints
N/A

User support

Email or online ticketing support
Yes
Support response times
Monday to Friday 8.30am - 5.00pm
Response times are within 90minutes
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
N/a

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Developed Vetting (DV)

Pricing

Discount for educational organisations
No

Architecture roles

Network architect
Role level UK Rate Offshore Rate
Network architect £1,050.00 £800.00

Chief digital and data roles

Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £1,200.00

IT operations roles

Application operations engineer
Role level UK Rate Offshore Rate
Application operations engineer £650.00
Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £950.00
Change and release manager
Role level UK Rate Offshore Rate
Change and release analyst £650.00
Command and control centre manager
Role level UK Rate Offshore Rate
Operational control manager £1,000.00
End user computing engineer
Role level UK Rate Offshore Rate
End user computing engineer £600.00
IT service manager
Role level UK Rate Offshore Rate
IT service manager £1,000.00
Incident manager
Role level UK Rate Offshore Rate
Incident manager £800.00
Infrastructure engineer
Role level UK Rate Offshore Rate
Infrastructure engineer £675.00
Infrastructure operations engineer
Role level UK Rate Offshore Rate
Associate infrastructure operations engineer £700.00
Problem manager
Role level UK Rate Offshore Rate
Problem manager £900.00
Service desk manager
Role level UK Rate Offshore Rate
Service desk manager £750.00
Service transition manager
Role level UK Rate Offshore Rate
Service transition manager £950.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
Who accredited the ISO 9001 certification
UKAS
ISO 9001 accreditation date
Monday 29 September 2025
What the ISO 9001 doesn’t cover
N/a
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber Essentials Alternative
None of the criteria
Cyber essentials plus
Yes
Please provide your Cyber Essentials Plus Certificate Number
E2584f31-416c-456e-9163-2fc6fa2a878a
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at stuart@rts-av.com. Tell them what format you need. It will help if you say what assistive technology you use.