Legacy Application Management Service - any application on Azure or AWS
Legacy Solutions from APPtechnology enables your 8 Bit, 16 Bit and 32 Bit business critical applications to be securely provisioned to your users running Windows 10. Can be hosted in AWS or Azure. Overcome Windows 10 compatibility and older OS security issues while retaining your users experience and functionality.
Features
- Any application, any platform to any device via the Cloud
- Includes 8 Bit, 16 Bit and 32 Bit applications
- Desktop OS, server OS or mainframe applications supported
- Allows managed interaction between legacy application and modern desktop
- Windows , MacOS or Android clients, or HTML5 configurations
- Virtual appliance based solution, Azure, AWS and VDI options
- Cloud scalable, with private or public options
- Cloud, physical or hybrid approach
- Fix once, irrespective of user operating system
Benefits
- SLA backed secure provisioning of your legacy applications
- Scalable solution to manage your applications until their retirement
- Cost effective approach compared to redevelopment
- Removes the security profile risk of legacy applications
- Full disaster recovery resilience
- Legacy solution can host multiple applications
- Applications can be retired or replaced as required
- Offline use and data sync options available
Pricing
£120.00 to £230.00 a licence a year
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 13
Service ID
6 6 8 0 6 4 8 7 6 3 5 9 9 1 9
Contact
APPTechnology
Martin Sweeney
Telephone: 0207 469 4053
Email: martin.sweeney@apptechnology.co.uk
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Private cloud
- Service constraints
- None - We can deliver your Legacy applications, hosted on an in support and secure 64 Bit server environment to any device that has HTML5 access.
- System requirements
-
- Hosting of virtual appliance in your private cloud
- Microsoft Windows licensing can be included or utilise your EA
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
9 to 5 - 2 hours response.
Out of working hours and weekends - 8 hours responce - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
-
P1 Critical - Submit via Phone. 1st call response: Within 1 hour, during manned service desk hours.
P2 Serious - Submit via Phone. 1st call response: Within 3 hours, during manned service desk hours.
P3 Moderate - Submit via Phone or Email. 1st call response: Within 48 hours, during service hours - Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
- A Proof of Concept engagement will demonstrate your application functioning on your target systems. The solution is then implemented in your private cloud (or Hybrid combination of Physical and Virtual appliances), and your Legacy application(s) are imported into the system. Operational training to cover deployment is given, along with packaging training to allow administrators to add further applications as required.
- Service documentation
- Yes
- Documentation formats
- End-of-contract data extraction
- There is no user data retained within the virtual appliance. User access control is via your corporate AD. Any data related to the functioning of your legacy application is handled by either live integration with your internal database systems or by folder redirection.
- End-of-contract process
- Licensing will reduce the functionality of the legacy system and alert your administrators.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 11
- Microsoft Edge
- Chrome
- Application to install
- No
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- None - provision of Legacy applications is to any device that supports HTML5
- Service interface
- No
- User support accessibility
- None or don’t know
- API
- No
- Customisation available
- Yes
- Description of customisation
- Subject to the licensing model chosen, system capacity and application requirements, administrators can add further applications to the Legacy system, thereby increasing application scope and reducing the solutions cost per application.
Scaling
- Independence of resources
- Scalability is built into the design of your Legacy Application Solution.
Analytics
- Service usage metrics
- No
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- Various depending on technical solution requirements
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Managed by a third party
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
- Encryption of all physical media
- Data sanitisation process
- No
- Equipment disposal approach
- A third-party destruction service
Data importing and exporting
- Data export approach
- Not applicable
- Data export formats
- Other
- Other data export formats
- Not applicable
- Data import formats
- Other
- Other data import formats
- Not applicable
Data-in-transit protection
- Data protection between buyer and supplier networks
- Other
- Other protection between networks
- Not Applicable, Solution is hosted within your own private cloud.
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
- Solution is hosted on your private cloud, so your own cloud uptime is the restricting factor. If using a hardware and private cloud design then full datacentre DR capability to ensure uptime is available. Software support and SLA levels are within the EULA.
- Approach to resilience
- Resilience is built into the design and capacity of the Solution. We can leverage your private cloud, and include multi DC DR resilience, with seamless user handover incorporated.
- Outage reporting
- Internal Web Portal
Identity and authentication
- User authentication needed
- Yes
- User authentication
- Other
- Other user authentication
- Users are authenticated by your Active Directory
- Access restrictions in management interfaces and support channels
- Administrator access controlled by internal policy or your Active Directory based on requirements.
- Access restriction testing frequency
- At least once a year
- Management access authentication
-
- Identity federation with existing provider (for example Google Apps)
- Username or password
Audit information for users
- Access to user activity audit information
- You control when users can access audit information
- How long user audit data is stored for
- Between 1 month and 6 months
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- Between 1 month and 6 months
- How long system logs are stored for
- Between 1 month and 6 months
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- Yes
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- Other
- Other security governance standards
- Cyber Essentials Plus
- Information security policies and processes
- Internal Data Protection Policy
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- Supplier defined controls
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Assessment via Cyber Essentials Plus
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- Supplier defined controls
- Incident management type
- Supplier-defined controls
- Incident management approach
- Pre defined supplier processes
Secure development
- Approach to secure software development best practice
- Conforms to a recognised standard, but self-assessed
Public sector networks
- Connection to public sector networks
- No
Social Value
- Fighting climate change
-
Fighting climate change
As per APPtechnology Environmental, Sustainability and Waste Policy v2 May 2021 - Covid-19 recovery
-
Covid-19 recovery
As per APPtechnology Business Continuity Plan v4 May 2021 - Tackling economic inequality
-
Tackling economic inequality
The Company has formulated a policy called “Remuneration Policy” to ensure the payment of equitable, competitive remuneration to all Directors, Key Managerial Personnel and employees of the Company which is based on individual performance, Company’s benchmark, Industry practices and performance of the Company as a whole. - Equal opportunity
-
Equal opportunity
As per APPtechnology Equal Opportunities Policy v2 May 2021
Pricing
- Price
- £120.00 to £230.00 a licence a year
- Discount for educational organisations
- No
- Free trial available
- Yes
- Description of free trial
- For standalone Legacy applications we can demonstrate the Solution provisioning your application to a target platform. For Enterprise legacy applications with back end and live data connectivity this requires a paid Proof of Concept engagement.