MONDAS CONSULTING LTD
Microsoft Defender Managed Detection and Response MDR
Our ISO27001 Certified Microsoft Defender 24x7 Managed Detection and Response service utilises the power of the Microsoft Defender Endpoint Detection and Response EDR tool to protect your endpoints from Cyber Security threats. Our UK based SecOps team monitors the Microsoft Defender EDR for signs of malicious activity on your network.
Features
- 24x7 Microsoft Defender powered MDR Service
- Microsoft Defender Advanced protection for all you network endpoints
- Automated response using Microsoft Defender playbooks
- Native integration between Microsoft Defender and Microsoft 365 tools
- Microsoft Defender protects all major operating systems
- Advanced Threat Hunting using Microsoft Defender Threat Intelligence
Benefits
- Microsoft Defender protection for your digital assets
- Real-time security monitoring 24x7
- Faster incident remediation using Microsoft Defender playbooks
- Complete visibility using Microsoft Defender dashboards
- UK based Security Operations Team
Pricing
£7.60 to £9.98 a licence a month
- Education pricing available
Service documents
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Framework
G-Cloud 14
Service ID
6 6 8 0 7 3 6 4 8 9 9 6 8 8 9
Contact
MONDAS CONSULTING LTD
George Eastman
Telephone: 07738619533
Email: george@mondas.co.uk
Planning
- Planning service
- Yes
- How the planning service works
-
During the planning stage of the project we would adopt various planning methods to ensure the smooth and successful delivery of this project. In order to prioritise tasks, stick to deadlines and understand needs we would follow the below steps to plan our approach to the project:
Create a Work Breakdown Structure: Our Business Analyst will take the tasks identified in the definition stage to produce a work breakdown structure.
Planning Schedule: We would establish the procedure, documentation and policies required for the project schedule.
Define Activities: Mondas will document and identify specific actions that will need to be performed to produce the project deliverables.
Organise Activities: Once we have defined activities, we will determine the order for which these activities will need to be performed.
Estimate of the Duration of Activities: We will now be able to define how much time an individual task will take to complete, this will be done using the PERT technique (Project Evaluation and Review Techniques).
Control the Schedule: The final process is to monitor the status of project activities to update project processes and manage changes to the schedule. Any changes must go through the change control process. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- We provide our client with skilled security professionals to transition and transform a customer’s security solutions. Bespoke to each service and each buyer, through workshops or, one-to-one sessions, or webinar. All training will be designed specifically for your business inline with your policies and business objectives and to suit all budgets.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- As per the details contained within the Client agreed contract
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- The Cyber Security QA & testing service will define the quality assurance framework for any systems, processes or services to be implemented across the organisation.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Other
- Other security services
-
- Third Party Assurance
- Security Operations Center (SOC)
- Endpoint Detection and Response
- Certified security testers
- Yes
- Security testing certifications
-
- CHECK
- CREST
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Our 24x7 Security Operations team provides support to our own internal solutions as well as systems provided by a third party or currently owned and maintained by a client directly. We can onboard these services and provide support inline with our standard SLAs.
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- 24x7x365. All tickets will be responded to within 15 minutes.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AAA
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- Web chat
- Web chat support availability
- 24 hours, 7 days a week
- Web chat support accessibility standard
- WCAG 2.1 AAA
- Web chat accessibility testing
- Utilising Teams, Skype and Slack
- Support levels
-
Our support is available 24x7x365 with a 15 minute response time and tiered remediation and resolution times based on the priority of the incident. Full details can be seen in the SLA document.
All support levels are included within the service price.
A service delivery manager and technical account manager are provided for all services. A cloud support engineer can be available on request.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Microsoft
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BSI
- ISO/IEC 27001 accreditation date
- 30/08/22
- What the ISO/IEC 27001 doesn’t cover
- None
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
-
- Security+
- CISSP
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Mondas is committed to achieving Net Zero emissions by 2030.
In order to continue our progress to achieving Net Zero, we have adopted the following carbon reduction targets.
We project that carbon emissions will decrease over the next five years to 0 tCO2e by 2030, with our initial target to have reduced emissions by 7CO2e in the 1st financial year. We are also currently scoping initiatives to become Carbon neutral by offsetting our emissions by sponsoring verified carbon projects funding the plantation of trees.
Completed Carbon Reduction Initiatives:
The following environmental management measures and projects have been completed or implemented since the 2022 – 23 baseline.
- Continuation of virtual meetings using Google Meet
- Energy reduction program – switch off policy, what runs, runs when needed only
- Employees given options for flexible working model to reduce accommodation requirementsCovid-19 recovery
We are committed to building back from the COVID-19 pandemic in a way that prioritizes the well-being of our community and fosters a more just and resilient society. We recognize the social and economic hardships caused by the pandemic, and we believe recovery efforts must address these challenges head-on.
Our core social values in COVID-19 recovery are:
Inclusive Growth: We will create opportunities for everyone to participate in the economic recovery, with a focus on supporting those disproportionately affected by the pandemic, such as unemployed individuals, minority groups, and small businesses.
Mental & Physical Health: We will prioritise the mental and physical health of our community by promoting healthy workplaces, providing access to mental health resources, and supporting initiatives that reduce the burden on healthcare systems.
Building Resilience: We will invest in programs and infrastructure that strengthen our community's ability to withstand future crises. This includes fostering social cohesion, promoting sustainable practices, and creating a skilled workforce prepared for a changing world.
We will achieve these goals by:
Employment and Training: Offering job training programs, creating new employment opportunities, and prioritising hiring from underrepresented communities.
Community Support: Providing resources and assistance to vulnerable populations, including mental health services, food banks, and childcare support.
Adapting Work Practices: Encouraging flexible work arrangements, promoting safe workplaces, and adopting sustainable commuting options.
Investing in Innovation: Supporting research and development initiatives that address public health needs and build a more resilient future.
We believe that a socially responsible approach to COVID-19 recovery is not only ethical but also good business. By prioritising social value, we can build a stronger, more equitable, and more prosperous community for all.Tackling economic inequality
Mondas are registered national living wage employers. Mondas recognises that recompense for work should allow those working for or with Mondas to a decent standard of living without dependence on outside subsidies.
Mondas recognises that payment of the living wage gives a variety of benefits which may include:
- Staff retention and reduced turnover;
- Increased employee engagement;
- Reduced absenteeism;
- Increased commitment to the organisation;
- Ethical employment practices; and
- A contribution to reduction in poverty affording people the opportunity to provide for themselves and their families.Equal opportunity
Mondas is an equal opportunities employer. We treat our people fairly and equally and are committed to promoting equal opportunities in employment. We want you to work in an environment which embraces diversity and is free from discrimination and harassment.
We believe that all our employees have something to contribute to the overall success of the business and that this can be achieved through our encouragement and support. In partnership with employees and our leaders, we will continue our journey to develop a culture that upholds the benefits of diversity and inclusion so that in years to come our business will physically reflect and represent a more diverse and inclusive workforce from the top down. Our strategy includes some amazing initiatives in respect of disability, ethnic minorities, gender, LGBT+ and mental health.Wellbeing
Mondas is committed to promoting and supporting the wellbeing of all of its employees, to create an inclusive culture which focuses on prevention, and where issues are identified, minimized and managed before they have a detrimental impact on employees.
Mondas recognises that around approach to employee wellbeing can:
- Raise awareness and provide guidance on issues relating to health and wellbeing in recognition of Mondas’ role in improving employees health
- Encourage the adoption of a proactive approach to prevent and minimize the risks associated with poor health and wellbeing within the workforce
- Create a supportive environment that enables employees to be proactive in supporting their own health and wellbeing;
- Support an improvement in the engagement score for Health and wellbeing in the Staff Survey.
- Foster a thriving workforce, which can deliver on its objectives;
- Achieve increased employee engagement, productivity, retention and recruitment;
- Reduce stigma against wellbeing issues, and overall reduced sickness absence, presenteeism and leavism.
- All matters relating to an employee’s wellbeing will be treated in confidence, except where it may be necessary to break confidentiality to preserve the wellbeing of employees.
- Mondas recognises that the diversity of its workforce may give rise to different wellbeing needs.
- Mondas is committed to ensuring that employees have access to a variety of support services and will signpost to appropriate professional help.
- Mondas recognises that the environmental conditions in which employees work may have an impact on their wellbeing.
- Where employee wellbeing issues remain unresolved, employees are encouraged to contact HR.
- Mondas recognises that wellbeing issues may lead to time off from work, however it will endeavor to support employees staying in work, if it is agreed that it is in their best interests to do so.
Pricing
- Price
- £7.60 to £9.98 a licence a month
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at george@mondas.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.